Perceptive Software Reviews

Pros

- Great product that has a promising future.
- Nice building.
- Good benefits, although the 401k plan is lacking.
- Talented employees who are fun to work with.
- Lots of perks (full-sized gym, dodgeball court, massages, exercise classes, free lunches on some days).

Cons

- Salaries are lower compared to similar jobs in the industry, although this is changing somewhat now that Lexmark owns the company.
- No bonuses (in any department in Technical Services)
- Management likes to pick favorites. You will often see employees get rewarded for responding to emails quickly and making unrealistic promises to customers. The ones actually doing the problem solving and legwork don't get noticed as much.
- Poor communication between departments. Nearly everything is mentioned over email or said in meetings. There isn't a good content management system to store internal information and search on it.
- The entire company uses Lotus Notes for e-mail and their calendar, which is slow, buggy, and crashes often. Management has discussed moving to Gmail and Google Calendar, which would be nice.

Advice to Senior Management

Get a decent content management system. If you have a question about an internal process you usually have to search through your e-mail or ask someone else. There is little opportunity to move up in the company, and since there are no bonuses, employees don't have much of an incentive to work harder. Start rewarding employees for being productive.

Pros

Atmosphere, Culture, Experience, Technology, Youth.

Cons

Pay, Management, Career Growth Opportunities,

Pros

- Culture is great, always emphasizing fun
- People are great to work with
- Product is amazing, although a little behind the times in terms of technological advancements and architecture.

Cons

- Management is very political and often times unprofessional
- Career paths are undefined
- Favoritism and nepotism are keys to success.
- Reward not just the managers for company success, but employees as well.

Advice to Senior Management

- Put management through management training
- Reward the employees AND management for company successes not just managers
- Monitor and show disapproval for favoritism and cultural "clicks" when they become unhealthy or harm career progress

Pros

Great product, some very good people and plenty of work to do. Creativity and IQs run very high at PSI.

Cons

If you aren't in the 'favorites' group you are going nowhere. They aren't looking for people who tell them how it really is. They want "yes men". If you are a ladder climbing, backstabbing, finger pointing, guru of nothing but self promotion this is the place for you.

Advice to Senior Management

Take a good, hard look at the quality of people who have walked away in the last two years. They left because they didn't fit the culture of arrogance and hubris. They were people who cared about others and Imagenow. Not everyone lobby's vocally for the promotion; some people actually work for it. Recognize them.

Pros

Free food in US office only.. sorry UK guys who get no free food.. especially during lunch meetings
Endless bbq's
Free coke
Lots of parking space
Mexican across the car park

Cons

Managment are clueless
Endless systems
Management made up of people picked out from a hat
Employees have no direction from their managers
Don't like employees who have a brain or ideas

Advice to Senior Management

Listen to complaints by employees, my friend in UK sits near an ISR who claims to make 50 fake calls per day, his manager knows this but has ignored this... wake up mr manager on your high salary and smell the roses!!!

Pros

Other Employees
Relaxed Dress Code
Flexible Work hours
Good Starter job
Good place to learn the software business
Growing company

Cons

Salary are sub par
Benefits are not comparable to other companies of similar size in the area
401K matching is terrible
Lower management lacks experience
lack of career development opportunities
lack of a career path
lack of personal growth opportunities
Management likes to play favorites and outcasts

Advice to Senior Management

Overall the direction the company is heading as a whole looks good, but there are some serious challenges that the company must undertake in order to transform from a small software shop to a mature public organization. Management would be smart to secure the best talent at the company by reviewing salaries and compensation in all positions. There is a risk of high turn over (mass brain drain) with the talent if the local job market improves!

Pros

Relaxed environment with challenging problems. Small company with lots of opportunities where you can find a project that best suits your interests. You can work on lower levels of implementation, or higher level business logic. Great developers with lots of knowledge, especially valuable for a young developer to learn what software development is about, I learned a lot.

Cons

Salary scale relatively low compared to the local competitors, this got fixed in recent years. Kansas. Parties can be conceived as cons but mostly a fun, family atmosphere.

Advice to Senior Management

Keep up the good work. Get rid of the people that do not contribute. Keep focus on what made this company successful.

Pros

party house - lots of parties and drinks
work from home when needed
flexible work hours
free pop
free bagels and donuts on Friday

Cons

Being good at politics is very important here. You get promoted not by your talent, but by who is your buddy, friend. You get kicked out if you are not one of them. Management team are really close to each other so that they can screw up anyone they want. If you are social and can talk you will be successful. If you can only do things even you have great talent you are screwed.

Advice to Senior Management

The executive team should be alert about management team. Good management team should not use politics to manage team. Instead they should keep equal distance with everyone.

Pros

Casual atmosphere

Good benefits

Management supports flexible time/work from home if needed

Good coworkers for the most part

Management promotes team atmosphere and respect-- almost weekly team meetings, birthday cookies, holiday gift, and anniversary gift

Cons

Supervisory positions are filled by people with tenure, not by qualifications, resulting in sub-par direct management structure

There is segregation within the department between the "favorites" and the "outcasts"

No opportunity for career growth/advancement

Advice to Senior Management

Utilize SuccessFactors and read employee's manager reviews. If we take the time to review our managers, we expect our review comments will be used to influence performance reviews of our manager. It feels like manager reviews are getting ignored, which gives employees no opportunity to provide real feedback.

Pros

Perceptive offers a dynamic enviornment and is staffed with employees who care about doing a quality job. Everyone works for the good ot the team, company and customers.

Cons

As with any Sales / Software organization, pursuit of the sale can put those who support the customers in a tough spot.

Advice to Senior Management

Continue to make the customer the primary focus and keep the quality of the software in the forefront of all you do.