Percussion Software

  www.percussion.com
  www.percussion.com

Percussion Software Reviews

Updated October 24, 2014
Updated October 24, 2014
31 Reviews
3.2
31 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Mark Somol
3 Ratings

Employee Reviews

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  1. 2 people found this helpful  

    The best job I've ever had!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Percussion Software full-time

    Pros

    This is a great company to work for. Management is open and lets the entire company what is going on with product and the direction that the company is going in. Co-workers are positive about their jobs and happy to be here. There is a great work/home balance. Hard work is defiantly appreciated and rewarded! Management encourages growth and development of personal skills. We are provided with complimentary soda's; and who can resist the espresso machine! The benefits are great and HR is approachable if you have any questions. This is a great place to work and I look forward to coming to work every day.

    Cons

    The cafeteria in building is average

    Advice to ManagementAdvice

    Keep doing what you're doing! Appreciating employee's goes a long way!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Terrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Percussion Software

    Pros

    People you work with are nice.

    Cons

    Leadership is terrible. Boring work. No work/life balance.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Percussion Software Response

    Oct 28, 2014President

    I appreciate feedback from all of our team members. We have worked very hard over the past year to create an amazing culture here at Percussion. We've hired top talent, we've developed a ... More

  3.  

    Great company culture and work environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Success Coach in Woburn, MA
    Current Employee - Customer Success Coach in Woburn, MA

    I have been working at Percussion Software full-time (more than an year)

    Pros

    Great co-workers and working environment

    Cons

    Under paid and job security is an issue

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 3 people found this helpful  

    Better than expected in every way

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Woburn, MA
    Current Employee - Manager in Woburn, MA

    I have been working at Percussion Software full-time (less than an year)

    Pros

    Awesome culture, collaborative with emphasis on transparency and communication
    Credit always given where it's due, and kudos are always very public
    Management team makes people feel appreciated and recognized
    Many opportunities to contribute and learn about areas outside your skill set
    Has been steadily growing, and morale and confidence have been growing as well
    Amazing, interesting, talented people to work with
    Flexible hours and ability to work from home
    Loads of free parking
    Free snacks, beverages, occasional lunch or outing
    Management team does not play politics and leads in a unified fashion
    No need to compete with Boston commuters
    Clear vision and strategy and a new level of focus
    Truly outstanding product that it's easy to get behind
    Fun, energetic environment
    Good compensation package and benefits
    None of the sexist behavior that seems commonplace in tech industry

    Cons

    Hard work is expected, and if you don't pull your own weight, that won't be tolerated
    Long hours can be inevitable sometimes
    No good public transit access
    Would love more vacation time
    Very fast pace at times
    Woburn isn't super exciting to commute to

    Advice to ManagementAdvice

    Make it easier to define career advancement paths for people you want to retain

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Percussion

    Former Employee - Senior Technical Consultant in Woburn, MA
    Former Employee - Senior Technical Consultant in Woburn, MA

    I worked at Percussion Software full-time (less than an year)

    Pros

    Nice location. Upper management were friendly,

    Cons

    Chaotic. I worked there for a few months. Their CMS product is hard to use. Some work was supposed to be handed over to me, but the person supposedly doing this left me with broken code, and the comment that he was billing clients in his first 2 weeks. The week long training was a joke no one was listening to the presenter. Since they to gave us so many excersizes,The middle level management seemed bored unconcerned, and directionless.

    Advice to ManagementAdvice

    You have too many managers doing very little and they have not much inclination to look at long term structural problems.

    Doesn't Recommend
    Approves of CEO
  7. 1 person found this helpful  

    Opportunities but can be herky jerky

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Woburn, MA
    Former Employee - Manager in Woburn, MA

    I worked at Percussion Software full-time

    Pros

    Focus is on opportunity, so if you (think you) know how to excel, you will not be limited by management.
    When business is growing, you will be rewarded.
    Generally a positive and open culture, not too much politics.

    Cons

    Not much in the way of guided career development.
    Goes from "hot" to "cold" very quickly. One good quarter and the complaint is "why are we not scaling faster?" Then one bad quarter and the complaint switches instantly to "you scaled up too fast."

    Advice to ManagementAdvice

    Take a more balanced and strategic approach to growth. A strategy that changes twice a year is not a strategy.

    Recommends
    Negative Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    What a Huge Change!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Woburn, MA
    Current Employee - Anonymous Employee in Woburn, MA

    I have been working at Percussion Software full-time (more than an year)

    Pros

    The one thing that you need to know is that everything has changed. An organization that used to be fragmented and confused has really come together. The departments are close, and work together toward common success, and there is a huge amount of camaraderie... and a desire to do the right thing. On the Engineering side we employ an Agile methodology, Test Driven Development, Daily Stand-ups, and vigorously collect data to evaluate our performance as a group daily. We have a killer Sales team, an awesome Customer Services / Support Group, and a great Finance Team.

    Cons

    If it was a con... I would say that hard work and responsibility is expected. That being said the expectations are reasonable and targeted. We like to get things done and be responsible for our work individually and collectively.

    Advice to ManagementAdvice

    Keep up the great work, the amount of change in the last six months has been inspiring.

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 2 people found this helpful  

    Had such promise...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Woburn, MA
    Former Employee - Anonymous Employee in Woburn, MA

    I worked at Percussion Software full-time

    Pros

    The advantage of working here was actually the result of one of the "cons" listed below. The company lacked any real order, strategy or direction and because of that individuals had the ability to step up and be exposed to all aspects of the business.

    Cons

    The "help" that was brought in led to the near demise of the organization. Odd behavior, horrible leadership and training created an environment for finger pointing, every man for themselves-type culture and ultimately failure in just about every aspect of the business. Extremely unprofessional behavior from leadership roles developed a frat-house atmosphere with crude language as the norm. Company changed directions on a weekly basis sometimes with no real reason other than someone yelling about something.

    The company had such promise at one point and there was a sense of a real team being developed which was abruptly cut with the "help" mentioned above.

    Perhaps things have changed now these people have left.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive in Woburn, MA
    Former Employee - Account Executive in Woburn, MA

    I worked at Percussion Software full-time (less than an year)

    Pros

    Great fun and fast paced work environment
    Great sales training from people who have built successful software companies
    I really felt like management had a stake in my personal success and development (not just a number)
    They reward for success, my salary accelerated quickly

    Cons

    Be ready to work hard

    Advice to ManagementAdvice

    Keep it up!

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Not a good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Percussion Software full-time (more than an year)

    Pros

    Pleasant office space. Convenient location at 128/93. Nice coworkers (most have been laid off however). Product had potential, but company let go all the people with the ability to pull it out of the rut.

    Cons

    Overly political. Some on exec and management team would happily throw others under the bus for their own gain, did so on a regular basis, and were rewarded for it. Series of bad business decisions resulted in low revenue and never being able to pull themselves up. Immature sales team and sales management, with very poor interpersonal and management skills. The loudest talkers and sycophants were rewarded, regardless of actual productivity.

    Doesn't Recommend
    Negative Outlook

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