Petco

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Petco Reviews in Hendersonville, TN

675 Reviews
3.0
675 Reviews
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Petco CEO James M. Myers
James M. Myers
365 Ratings

Review Highlights

Pros
  • Working with animals is the best part of the job, there's always something new walking through the door (in 68 reviews)

  • YOu get to bring your pets to work, most people were really nice (in 27 reviews)


Cons
  • Inexperienced upper management running experienced long term employees (in 35 reviews)

  • As a Groomer or a Bather, you are at minimum wage and will never EVER get a raise (in 34 reviews)

More Highlights

1 Employee Reviews Back to all reviews

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  1.  

    eh...don't waste your time.

    Former Employee - Sales Associate in Hendersonville, TN
    Former Employee - Sales Associate in Hendersonville, TN

    I worked at Petco part-time

    Pros

    Decent pay for a student, mostly friendly customers, seeing people & their pets, shifts go by pretty fast

    Cons

    The store was often filthy and stayed filthy for weeks at a time. Training is basically everyone for themselves. You come in & watch videos for a several hours and at the end you're prompted to do some on floor training--but that will never happen. Even when I was trained for the animal maintenance, I watched the trainer do it for maybe 15 minutes before she told me to do it myself without any knowledge of any of the animals as she left to go socialize in the office. Unorganized. Usually 'short handed' yet plenty of senior employees socialize in the office while maybe 1-2 newer employees have to fend for themselves on the floor. Cashier training was non existent. I was pretty much told to work the register and figure it out for myself. Which caused many annoyed customers when I had to stop and ask someone how to do something. The hours could get ridiculous--even though, I gave management an idea of what my schedule is like during the week, they disregarded it several times and still scheduled me for long hours on days that I had completely told them I was unavailable & would promptly get annoyed when I had to make a change.

    Advice to ManagementAdvice

    Get better organized, communication is key, better training in every field, weed out the bad seeds and stop playing favorites with employees who've been there longer.

    Doesn't Recommend
    No opinion of CEO

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