Petco Reviews

Updated July 2, 2015
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3.0
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Recommend to a friend
Approve of CEO
Petco CEO James M. Myers
James M. Myers
440 Ratings

Pros
  • Working with animals is a huge pro (in 68 reviews)

  • Bringing pets to work is a plus (in 27 reviews)

Cons
  • Upper management relies on their "team of experts" to make decisions regarding the animals in the store (in 35 reviews)

  • Making minimum wage after 4 years (in 34 reviews)

More Pros and Cons

869 Employee Reviews

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  1. Helpful (1)

    Grooming Assis. (no longer a position)

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Grooming Assistant in Carmel, IN
    Former Employee - Grooming Assistant in Carmel, IN

    I worked at Petco full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    We got 20% off everything in the store, the managers were awesome, employee's were super nice, and duh animals!!

    Cons

    Rude customers, snobby rich ladies, seeing a dog clearly being abused and could do nothing about it, heavy lifting, sometimes dogs were crazy in the grooming salon, bites, scratches, etc, ANAL GLANDS!!!

    Advice to Management

    Honestly I loved management they were always willing to work around my crazy schedule, and they made the sucky job way better.


  2. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in La Mesa, CA
    Current Employee - Sales Associate in La Mesa, CA

    I have been working at Petco

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Flexible hours and decent PTO

    Cons

    Sometimes not enough hours
    The pay needs to be higher for the customer service they require.

    Advice to Management

    Recognize who your quality employees are and listen to them.


  3. Love Petco

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Levittown, NY
    Former Employee - Sales Associate in Levittown, NY

    I worked at Petco (More than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    PTO was plenty, even for part time

    Cons

    Not enough associates at any given time


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  5. Pack Leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Petco part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Get to work with dogs all day long, Flexible scheduling.

    Cons

    Some days can be very high stress with preventing dogs from fighting, very hard to get full time status, scheduling only comes out for the week ahead.

    Advice to Management

    Try and get a set schedule for employees, if they need a day off or a different work hour then they should be responsible to switch with an employee, that would save your assistant manager or general manager several stressful hours.


  6. customer advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Advisor in Staten Island, NY
    Current Employee - Customer Service Advisor in Staten Island, NY

    I have been working at Petco

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    animals and customers. friendly coworkers. good training

    Cons

    horrible pay, raises and promotions.


  7. Retail is retail

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dog Trainer in Miami, FL
    Current Employee - Dog Trainer in Miami, FL

    I have been working at Petco part-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Working with animals
    training dogs and connecting with people
    discounts

    Cons

    Being stuck on register which doesn't help to sell dog training classes
    not everyone is a team player
    Impossible to get full time or morning shifts
    not very flexible with scheduling

    Advice to Management

    I have no words for such disappointment.


  8. Pet Keeper

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier
    Former Employee - Sales Associate/Cashier

    I worked at Petco

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Playing with pets was the best part by far

    Cons

    the smell of the building made me nauseous at times

    Advice to Management

    Keep up the love of animals. Drives this place everyday


  9. Aquarist Specialist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Aquarist Specialist in Mount Pleasant, SC
    Current Employee - Aquarist Specialist in Mount Pleasant, SC

    I have been working at Petco

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    working with animals
    flexible hours
    good pay for retail

    Cons

    retail always sucks
    stuck on register most days

    Advice to Management

    get structured


  10. Assistant Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager

    I have been working at Petco full-time (More than 5 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    You will learn whole lot management wise if you stick with this company.

    Cons

    Work life balance is not good.

    Advice to Management

    ?


  11. Helpful (2)

    Great college job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in West Palm Beach, FL
    Current Employee - Sales Associate/Cashier in West Palm Beach, FL

    I have been working at Petco part-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Petco is a relaxing atmosphere and it is enjoyable to work and learn about the different animals that come in and out of the store.

    Cons

    Low pay rate. Ideal for a highschool or college student but not enough for anyone to support themselves unless you are a AM or a GM.

    Advice to Management

    Be more like a manager and less like a sales associate.



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