Petco Reviews

Updated October 22, 2014
Updated October 22, 2014
630 Reviews
2.9
630 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Petco CEO James M. Myers
James M. Myers
345 Ratings

Review Highlights

Pros
  • Working with animals is the best part of the job, there's always something new walking through the door (in 68 reviews)

  • YOu get to bring your pets to work, most people were really nice (in 26 reviews)


Cons
  • As a Groomer or a Bather, you are at minimum wage and will never EVER get a raise (in 34 reviews)

  • Upper management expects AMAZING results in ZERO amount of time with ZERO labor hours to give out (in 34 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    it has been helpful

    Current Employee - Grooming Assistant in Albuquerque, NM
    Current Employee - Grooming Assistant in Albuquerque, NM

    I have been working at Petco part-time (less than an year)

    Pros

    i like to work with the animals

    Cons

    not knowing much about how to do things

    Doesn't Recommend
    Neutral Outlook
  2.  

    So much fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grooming Assistant in North Riverside, IL
    Current Employee - Grooming Assistant in North Riverside, IL

    I have been working at Petco full-time (less than an year)

    Pros

    -PTO PTO PTO!
    -GOOD HOURS
    -AMAZING STAFF
    -AMAZING CUSTOMERS!!
    As a bather i absolutely love my job washing dog and pups all day

    Cons

    better pay would be nice...

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Friendly environment, friendly people, nice customers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Advisor in Portage, MI
    Former Employee - Customer Service Advisor in Portage, MI

    I worked at Petco part-time (more than an year)

    Pros

    Lots of team work. Most everyone shooting for the same goal. Animal care.

    Cons

    Not enough hours. If you live a distance away you need more that 12 hours a week.

    Advice to ManagementAdvice

    Listen carefully to your , sometimes their concerns are valid.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Fine

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Petco

    Pros

    They worked around my college schedule

    Cons

    It was a lot of uneducated people

  6.  

    Dogs made up for the bad experiences with management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Grooming Assistant in Front Royal, VA
    Former Employee - Grooming Assistant in Front Royal, VA

    I worked at Petco part-time (less than an year)

    Pros

    Amazing and rewarding job working with dogs on a daily basis. Loved the feeling of returning a dog to its owner because of the happy reunion. Loved having repeat customers so I could build a relationship with the dog and customer.
    You learn a LOT about dogs!

    Cons

    Physically demanding. You have to be confident in yourself to get the task done because you will have all types of dogs to work with (ie. aggressive, stubborn, excitable, hyper, etc.).
    Management was horrible.

    Advice to ManagementAdvice

    Spend more time with new hires to make sure they are doing their job right so they can better themselves. I was thrown into my job with very little training and had to learn from my own mistakes. Communication and reliability needs to be worked on.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Corporate culture is fun, pay is terrible, benefits are worse. Growth potential is entirely based on your manager.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Petco full-time (more than 5 years)

    Pros

    Customers are happy. It is great to interact with pets in a corporate environment.

    Cons

    Below average pay, 1% raises each year for meeting expectations, terrible benefits. You are expected to work well over 40 hours per week and be on call whenever needed. No room for growth unless your leader likes you and is liked within the organization. Very political. Ethics complaints are rarely addressed.

    Advice to ManagementAdvice

    Improve communication within the organization. Adopt a zero tolerance policy with code of ethics violations.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    This is a wonderful place to work at if you love animals.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate/Cashier in Charlotte, NC
    Former Employee - Sales Associate/Cashier in Charlotte, NC

    I worked at Petco part-time (less than an year)

    Pros

    The co workers are like a small family.

    Cons

    there aren't really any cons to working at Petco.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Nice place for students to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Newport Beach, CA
    Current Employee - Sales Associate in Newport Beach, CA

    I have been working at Petco part-time (more than an year)

    Pros

    Computer training is decent, but most of it will be from asking questions over time, or owning your own pet.
    Discount is nice, and time off is usually easy to get if you can easily find a replacement.
    Management usually nice and understanding if you are still in school.
    Stores a kept decently clean and level of maintenance depends on the manager.

    Cons

    All time off is done with paperwork and must be done before the week's schedule is made (usually 2 weeks ahead), else you have to find a person to cover for you.
    The often push events where you ask for donations.
    They are pushing new flash card games to teach associated to better communicate with the customers.

    Recommends
    Positive Outlook
    No opinion of CEO
  10.  

    I loved doing what I was hired to do.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Advisor in Vienna, VA
    Former Employee - Customer Advisor in Vienna, VA

    I worked at Petco part-time (more than an year)

    Pros

    I was hired as a customer adviser, and I found it very enjoyable and fulfilling. The manager who hired me was a spectacular motivator and an extremely hard worker himself. He made you feel appreciated for your hard work as well.

    Cons

    We were short-staffed and because of that I ended up having to come in at 7:30 a.m. and do all of the animal deep cleans three to five days a week for over ten months straight--I was not able to advise customers and after the manager who hired me was moved to a different store, the other managers were very lazy and not motivators at all. I was doing the brunt of the work while they sat in the office and I was making just over minimum wage.

    Advice to ManagementAdvice

    Compensate your employees better, keep teams that have been working together for long periods of time together, and better screen the people you hire as managers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Good starter

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    I have been working at Petco part-time (less than an year)

    Pros

    coworkers and managers are nice, nice customers,

    Cons

    work-life balance, pay is not enough

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