Petco

  www.petco.com
  www.petco.com

Petco Reviews

Updated December 20, 2014
Updated December 20, 2014
678 Reviews
3.0
678 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Petco CEO James M. Myers
James M. Myers
367 Ratings

Review Highlights

Pros
  • Working with animals is the best part of the job, there's always something new walking through the door (in 68 reviews)

  • YOu get to bring your pets to work, most people were really nice (in 27 reviews)


Cons
  • Inexperienced upper management running experienced long term employees (in 35 reviews)

  • As a Groomer or a Bather, you are at minimum wage and will never EVER get a raise (in 34 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Fantastic Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Birmingham, AL
    Current Employee - General Manager in Birmingham, AL

    I have been working at Petco full-time (more than 8 years)

    Pros

    Absolutely the best company I've ever worked for! The company truly cares about its employees.

    Cons

    There really aren't any. It's a great company!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Loved working at Petco

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inventory and Pricing Department Manager
    Former Employee - Inventory and Pricing Department Manager

    I worked at Petco full-time (more than 8 years)

    Pros

    General manager, Asst. Manager,. Loved my job. I loved helping new pet owners and loved the relationship with customers that have been loyal to your location. Working with animals is always a plus.

    Cons

    When their are issues they should be addressed right away. Dept. Managers that don't follow employers rules. Management socializing with employees.

    Advice to ManagementAdvice

    Listen to the managers when they are aware of problems within the store. Don't allow someone to be let go because of a rule that no one follows. Don't loose and manager that loves their job and has over 8 years dedication.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Charleston, SC
    Current Employee - Sales Associate in Charleston, SC

    I have been working at Petco full-time (less than an year)

    Pros

    I love working for Petco. For all of those animal lovers out there, like me, it is a great place to interact and learn more about them. The management team I work under is amazing also. Any time you get to surround yourself with a wonderful team and animals is a WIN.

    Cons

    At this point in time there aren't many hours to give up and the pay isn't the greatest. But if you work hard and prove your worth, you will see your hours increase. The other con is that some of the managers are under a lot of stress which leads to micromanagement.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
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  5.  

    General Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Hillside, IL
    Current Employee - General Manager in Hillside, IL

    I have been working at Petco

    Pros

    Passionate about animals, great industry in this hard economy

    Cons

    lower labor hours available. Tough at times to find long term associates with amount of training and experience required

    Advice to ManagementAdvice

    Continue to evolve

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great learning opportunity for people who genuinely love animals and want to learn retail market.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Petco

    Pros

    You get to learn basic sales, animal care, retail, and customer service.

    Cons

    Pay isn't the best.

    Advice to ManagementAdvice

    Listen to the people in the stores, some changes made make our jobs so much harder then they have to be.

    Recommends
    Positive Outlook
  7.  

    All around great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Petco full-time (more than 10 years)

    Pros

    Rewards top performers and has a heavy focus on internal promotion. I started with them 13 years ago as a part time stock person. Stays true to the think adoption first philosophy and raises millions every year to support animal welfare groups.

    Cons

    Too many cut backs to labor, increases to insurance costs, recent cut back to vacation time. Yet still had the money available to purchase fosters & smith.

    Advice to ManagementAdvice

    Don't forget that a happy well compensated workforce will take you places you want to go.

    Recommends
    Positive Outlook
  8.  

    Fabulous!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Erie, PA
    Current Employee - Anonymous Employee in Erie, PA

    I have been working at Petco full-time (more than an year)

    Pros

    Great clientele, great modern environment

    Cons

    private salon so you must work hard at building a clientele

    Advice to ManagementAdvice

    keep up the great work

    Recommends
    Positive Outlook
  9.  

    Ok.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Petco part-time (less than an year)

    Pros

    Pay is ok, tim off

    Cons

    Smelly, long shifts, weekends hours

    Advice to ManagementAdvice

    Try harder

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    it has been helpful

    Current Employee - Grooming Assistant in Albuquerque, NM
    Current Employee - Grooming Assistant in Albuquerque, NM

    I have been working at Petco part-time (less than an year)

    Pros

    i like to work with the animals

    Cons

    not knowing much about how to do things

    Doesn't Recommend
    Neutral Outlook
  11.  

    So much fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Grooming Assistant in North Riverside, IL
    Current Employee - Grooming Assistant in North Riverside, IL

    I have been working at Petco full-time (less than an year)

    Pros

    -PTO PTO PTO!
    -GOOD HOURS
    -AMAZING STAFF
    -AMAZING CUSTOMERS!!
    As a bather i absolutely love my job washing dog and pups all day

    Cons

    better pay would be nice...

    Recommends
    Positive Outlook
    Approves of CEO

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