Petco Reviews

Updated April 24, 2015
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3.0
797 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Petco CEO James M. Myers
James M. Myers
416 Ratings

Pros
  • Working with animals is the best part of the job, there's always something new walking through the door (in 68 reviews)

  • YOu get to bring your pets to work, most people were really nice (in 27 reviews)

Cons
  • Inexperienced upper management running experienced long term employees (in 35 reviews)

  • As a Groomer or a Bather, you are at minimum wage and will never EVER get a raise (in 34 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. dog trainer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Petco full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Family environment and team work

    Cons

    doesn't pay enough to live

  2. Dog Cat manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Battle Creek, MI
    Former Employee - Store Manager in Battle Creek, MI

    I worked at Petco

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Friendly work place, and flexible schedule.

    Cons

    Not everyone cares about the animals

    Advice to Management

    Keep doing a great job.

  3. customer advisor

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Petco part-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good place to work if you love pets and people

    Cons

    some customers can be a Tad rude sometimes

    Advice to Management

    none

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Inventory management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Petco full-time

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Full time
    Health insurance

    Cons

    Lack of hours
    Not enough staff

  6. Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Construction Project Coordinator in San Antonio, TX
    Former Employee - Construction Project Coordinator in San Antonio, TX

    I worked at Petco

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great culture, family friendly environment, room for growth

    Cons

    There wasn't room fro advancement in my area but you could easily move to another department.

  7. Helpful (2)

    multi unit manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager in Dallas, TX
    Current Employee - District Manager in Dallas, TX

    I have been working at Petco full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    great company, very ethical good work life balance

    Cons

    pay should be looked into as it seems lower then other retailers

    Advice to Management

    look to increase pat scales for internal manager positions

  8. Helpful (2)

    IPDM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IPDM in Houston, TX
    Current Employee - IPDM in Houston, TX

    I have been working at Petco

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Building relationships with customers and their pets is extremely rewarding, especially when you have regulars that you get to know personally.

    Cons

    We do not have a standardized return policy. Each manager allows different returns for different reasons.. The customers complain because one person says no when a week ago another manager allowed the same return. It gets frustrating as well; no receipt, no cash back!

    Advice to Management

    Having a strong management team that communicated and works together is the key to running a successful store.

  9. Petco Animal Supplies

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Petco

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great company full of wonderful people. It was a pleasure to work there and I would go back any time.

    Cons

    Retail business is tight on time off and holidays. Aging IT infrastructure can be difficult to work with.

    Advice to Management

    Listen closely to customer reviews. Employee satisfaction is very important for the long term success of the company.

  10. Enforces internal growth

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager in Nassau, NY
    Current Employee - General Manager in Nassau, NY

    I have been working at Petco full-time (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    I was able to grow from cashier to General Manager in less then four years. Company values it's employees and promotes internal growth.

    Cons

    Payroll cut backs do not match the values that the company is trying to enforce.

  11. Only been there for 2 months, but love the atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    I have been working at Petco

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great people. Nice facility with gym and 2 dog play areas. We can bring our dogs to work which reminds us where and why we work for Petco.

    Cons

    No cons so far except a bit of drive in traffic for me.

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