Petco Reviews

Updated April 24, 2015
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3.0
797 Reviews
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Petco CEO James M. Myers
James M. Myers
416 Ratings

Pros
  • Working with animals is the best part of the job, there's always something new walking through the door (in 68 reviews)

  • YOu get to bring your pets to work, most people were really nice (in 27 reviews)

Cons
  • Inexperienced upper management running experienced long term employees (in 35 reviews)

  • As a Groomer or a Bather, you are at minimum wage and will never EVER get a raise (in 34 reviews)

More Pros and Cons

Employee Reviews

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  1. A surprising amount of work, but animals make it worth it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Petco

    Pros

    working with animals and other people who love and care about them, an easy place to learn light business skills (ie. inventory, interviewing, etc), they like to promote from within

    Cons

    the training process is mostly done on the computer and [in my experience] you are left to figure out most other things on your own, the salaries are not really worth the work you end up having to do, upper management is uncommunicative with everyone below them

  2. Where animals come last

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Petco

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Nice employee discount, that's about all I can say as a positive

    Cons

    Poor benefits, sales far more important than animal care, restrictive animal care policies, terrible corporate structure

    Advice to Management

    I worked for Petco 3 different times over the course of many years and watched the quality of animal care and expertise plummet. The corporate structure is restrictive and focused entirely too much on driving sales at the expense of proper animal care. The inventory systems are completely outdated, the registers are the same programs (and machines it looks like) that were there when I started in 2000, and the livestock practices are archaic. The entire company needs to step into the 21st century.

  3. Wonderful and learned a lot.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Petco as an intern

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    It was fun working with the little critters!

    Cons

    When it was slow; I had to be productive!

    Advice to Management

    More organization.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. dog trainer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Petco full-time

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Family environment and team work

    Cons

    doesn't pay enough to live

  6. Dog Cat manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Battle Creek, MI
    Former Employee - Store Manager in Battle Creek, MI

    I worked at Petco

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Friendly work place, and flexible schedule.

    Cons

    Not everyone cares about the animals

    Advice to Management

    Keep doing a great job.

  7. customer advisor

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Petco part-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good place to work if you love pets and people

    Cons

    some customers can be a Tad rude sometimes

    Advice to Management

    none

  8. Assistant Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Petco full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great place to work if you love animals. Customers are a unique breed unto themselves. Most laid back retail job I've ever had.

    Cons

    Pay could be better. The company is working toward improving it. Sometimes the unique customers can be extremely difficult to make happy.

  9. Helpful (1)

    The management is terrible. They will tell you anything you want to hear to get you to stay but never follow thru.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dog Groomer in Mansfield, TX
    Current Employee - Dog Groomer in Mansfield, TX

    I have been working at Petco full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Interacting with customers and hearing their pet stories. Learning about all the different animals and the proper care off them. Making new friends.

    Cons

    Work hours, too much overtime. Lack of communication between employees and management. Grooming salon is way understaffed leaving only one person to cover midday to closing. Absolutely no professionalism here.

    Advice to Management

    GET IT TOGETHER. MANAGEMENT YOU ARE A JOKE.

  10. Analyst

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Petco full-time

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Pet friendly environment, so you can bring your dogs or cats to the office
    Campus is located in San Diego where you don't need to worry about winter

    Cons

    Things move slowly and meeting schedules keep being pushed back

  11. Best job yet.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Petco part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Petco is a great company to work for with a lot of opportunities.

    Cons

    Hours- they rarely give you full time.

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