Petco Reviews

Updated September 4, 2015
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969 Employee Reviews

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  1. Ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Aquatic Specialist in Baltimore, MD
    Current Employee - Aquatic Specialist in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Petco full-time (More than a year)

    Pros

    I met my best friend there. My story cared about the animals so it was OK. Can grow in the Company

    Cons

    Why do you push dog training so hard other than that there's not too much more ok I'm done now

    Advice to Management

    Good overall keep it up


  2. Demand Analyst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Petco full-time

    Pros

    San Diego Great Place to Live

    Cons

    Teams tend to work in Silos


  3. Left seeking more

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Flagstaff, AZ
    Former Employee - Anonymous Employee in Flagstaff, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Petco (Less than a year)

    Pros

    Fun work environment, working with animals.

    Cons

    Opportunity for advancement are minimal.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Store Manager

    Former Employee - Anonymous Employee in Henderson, NV
    Former Employee - Anonymous Employee in Henderson, NV

    I worked at Petco (More than 5 years)

    Pros

    Pet Adoptions very positive for the community

    Cons

    Not enough hours given to stores for animal welfare and safety


  6. Dog and Cat Department Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dog and Cat Department Manager
    Current Employee - Dog and Cat Department Manager
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    -Casual Atmosphere -Great advancement opportunities -Ample Paid Time Off -Reasonable metrics

    Cons

    -Technologically behind -Mediocre 401k -Lots of competition

    Advice to Management

    Keep a closer eye on the competition


  7. Good for a while

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Lead in Herndon, VA
    Former Employee - Team Lead in Herndon, VA
    Doesn't Recommend
    Negative Outlook

    Pros

    Great customers Fun work environment, get to work with animals easy to figure out

    Cons

    Lack of Organization, poor scheduling not enough employees for evening shift. Lack of advancement.


  8. Helpful (1)

    Good times and bad times

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Petco full-time (More than 3 years)

    Pros

    Get to be around animals all day. Everyone that works there love animals and it shows. Get to help people with problems they are having with their pets. Training, minor health and food issues, boredom, etc. Fun events for the community like hamster ball derby. Company helps get donations to help animals in need. Help get dogs and cats adopted. Puppies. I love animals.

    Cons

    Very metric focused with pressure to meet those metrics. Technology is very old and slow. Technology is starting to be upgraded but it is taking time. Inventory system is not very accurate. Not enough payroll to support helping all of the customers, completely proper animal care, and getting all maintenance tasks and extra projects done. Days can be intense if you are really busy in the store but still have a lot of tasks that have to be done. Run store with 3 people at times and everyone needs advice and help or to be checked out. Low pay for lower employees, hard to keep good people Inadequate training for all employees.

    Advice to Management

    More payroll for stores so that they CAN focus and meet all goals that are in place. We want to provide good customer servce and great animal care but need more time and people to do these things and all the tasks that need to be done. Better inventory program so that we can keep things in stock for our customers.


  9. Pretty close to horrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier
    Former Employee - Sales Associate/Cashier
    Doesn't Recommend
    No opinion of CEO

    I worked at Petco part-time (Less than a year)

    Pros

    Decent hours Animals Some customers were really great

    Cons

    Management is a joke Insane amount of bad customers Pay

    Advice to Management

    Learn how to do your job and treat your employees with respect. Also get up, get moving, and do not be so lazy.


  10. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    Pros

    I feel Petco really cares about their customers and their pets

    Cons

    Not enough pay for the work they expect from you.


  11. Customer Advisor

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Petco part-time

    Pros

    - Get to work with & interact with animals - PTO (if you average over 20 hours a week all year) - Casual dress code - Learn about animal nutrition

    Cons

    - A lot of managers don't follow policies & procedures - Not enough time for animal care & cleaning - Maximum raise per year for an associate is $.35 - Younger employees tend to slack off & get away with it

    Advice to Management

    Acknowledge the workers who actually work hard & do their jobs.



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