Petco Reviews in San Diego, CA

Updated August 11, 2014
Updated August 11, 2014
612 Reviews

2.9
612 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Petco CEO James M. Myers
James M. Myers
338 Ratings

Review Highlights

Pros
  • Working with animals is the best part of the job, there's always something new walking through the door (in 62 reviews)

  • YOu get to bring your pets to work, most people were really nice (in 22 reviews)


Cons
  • Upper management relies on their "team of experts" to make decisions regarding the animals in the store (in 31 reviews)

  • The pay was minimum wage with no advancement for dog bathers (in 30 reviews)

More Highlights

43 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Friendly environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Petco full-time

    Pros

    If you are an animal lover, Petco is a great place to be. Friendly co-workers and you can bring your pets to work.

    Cons

    Large company with lots of available positions to experience, but upward mobility can be challenging.

    Recommends
    No opinion of CEO
  2. 1 person found this helpful  

    I really enjoyed working for this company because of the people I worked with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Petco full-time for more than 8 years

    Pros

    They did a great job with creating culture and fostering engagement. I consider myself lucky to have been able to work with talented individuals and leaders; the people I worked with at NSC and in the Field is what I enjoyed the most. Opportunities are available to those who prove they want it and can successfully execute. Petco is about performance and the bottom line, just like any other company.

    Cons

    I think it is the same challenges would you have at any company - needing to be more resourceful, innovative to do more with less.

    Advice to ManagementAdvice

    Good leadership while I was there. Really enjoyed and appreciated team building events. Continue to stay connected with the everyone throughout the org, and continue to be sensitive to those impacted by job relocation to San Antonio.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    sales associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retail Sales Associate  in  El Cajon, CA
    Former Employee - Retail Sales Associate in El Cajon, CA

    I worked at Petco part-time for less than a year

    Pros

    discount, great for retail work if you love animals, chance to learn cash register and customer service. work around school schedule.

    Cons

    retail hours, min. wage pay, you will go home smelling like animals. Cleaning out the hamster cages or birds flying out the cage while cleaning.

    Advice to ManagementAdvice

    try to maintain a regular work schedule

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    CRM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CRM  in  San Diego, CA
    Former Employee - CRM in San Diego, CA

    I worked at Petco full-time for more than 5 years

    Pros

    YOu get to bring your pets to work, most people were really nice

    Cons

    they pay bad initially. benefits are expensive

    Advice to ManagementAdvice

    Listen to you employees more

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Company is going downhill

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Network Engineer  in  San Diego, CA
    Former Employee - Network Engineer in San Diego, CA

    I worked at Petco full-time for more than 8 years

    Pros

    I could bring my dogs to work. Most of the people with whom I worked on a daily basis were great people.

    Cons

    Too much middle and upper management, far too many Vice Presidents.

    Advice to ManagementAdvice

    There seemed to be too much focus on advancing to the VP level and far too many new hires were brought in as VPs creating a "too many chiefs" atmosphere.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    Not the best career choice

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Petco full-time for more than a year

    Pros

    1. Bring your pets to office (if you have any).
    2. Yearly bonus.
    3. Good offer signing bonus.
    4. Good relocation benefits.
    5. Looks good on your resume/CV.

    Cons

    This company practices (or at least tries) some of the absurd processes and policies in IT. They don't realize that it is not a Software product company but a Retailer. They tend to spend too much on smaller projects which are destined to fail, and then fire employees in the name of cost cutting and to increase profitability. Too much top heavy with Directors, VPs, SVPs and no real Managers present to manage the teams, set expectations and build project roadmaps. Average salary for a location like San Diego. The on-boarding process for new employees is laughable. You will be Micro managed by random people (not your boss or your boss's boss) to such an extent that you may have to prepare your Weekly/Daily/Hourly work roster and present it to them, for no apparent reason, but just because they can ask you to do so. Too much confusion all over the organization and a good amount of time is wasted in figuring out who is supposed to do what and how. Out of bounds finger pointing and favoritism I have ever seen in my career. Everyone wants to know and approve everything and there are just too many meetings on a regular work week, and more than 90% of the meetings yield 0% valuable outcome. Unusually excessive outsourcing, and the outsourcing partners are obligated to perform just the bare minimum which often times is not enough. The company is growing rapidly but people are struggling hard to keep up with the pace. Overall an extremely stressful environment to work in.

    Other General Cons are:
    1. No real cafeteria. Only vending machines with frozen burgers.
    2. Old and dated office buildings.
    3. No scope of internal trainings and personal development.
    4. Not very great medical benefits.
    5. Only 4 vacation days on your first year.

    Advice to ManagementAdvice

    Revisit the outlook of the company and realize major changes that needs to be done.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  San Diego, CA
    Former Employee - Anonymous Employee in San Diego, CA

    I worked at Petco full-time for more than 3 years

    Pros

    Great team, very creative, and you can bring your pets to work with you.

    Cons

    Mixed messages and direction from management, which makes doing your job a bit hard at times.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Great stepping Stone for college student

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Space Management Planner  in  San Diego, CA
    Former Employee - Space Management Planner in San Diego, CA

    I worked at Petco full-time for more than a year

    Pros

    Fast- paced, industry trend setting

    Cons

    no defined career path for growth

    Advice to ManagementAdvice

    collaboration among-st teams in other depts.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Steady company with good people

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lead Business Analyst  in  San Diego, CA
    Current Employee - Lead Business Analyst in San Diego, CA

    I have been working at Petco full-time for less than a year

    Pros

    Nice workplace and colleagues are supportive.
    Executives are open and receptive when you have questions

    Cons

    Competition is increasing in this space, and competitors may hurt the company's long term prospects

    Advice to ManagementAdvice

    Keep encouraging employees to participate in training and work on a plan to expand our online presence

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Enjoyable the first few years, but quickly turned into a negative experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Companion Animal Department Manager  in  San Diego, CA
    Former Employee - Companion Animal Department Manager in San Diego, CA

    I worked at Petco full-time for more than 5 years

    Pros

    - Better pay for hourly associates compared to some retail companies.
    - Flexible schedule
    - Easy but tedious work
    - Paid time off given

    Cons

    - Raises are obsurd. If you're part of the management team, don't expect to earn anything after earning $14 and hour regardless of how long you've been working there.
    - Management may be hired out outside of the company so expect to train a new manager if you're a sales associate.
    - Hours worked may be manipulated to by management in order to not exceed hours for the week.
    - Tedious work and gets boring.
    - Work goes unrecognized.
    - Understaffed
    - Easily become complacent.

    Advice to ManagementAdvice

    Hire within the company, provide proper raises to the management team instead of giving anything less than $1.00, provide more than enough hours to stores so they won't be understaffed, discontinue the corporate environment that easily makes the associates feel uneasy, close earlier on holidays rather than close one hour earlier, corporate needs to make trips to other locations just as much as they come into the corporate store.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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