Pheasant Run Resort Reviews

Updated May 28, 2014
Updated May 28, 2014
6 Reviews

3.7
6 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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David A. McArdle
2 Ratings

Employee Reviews

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  1.  

    Great oppurtunity to work with some if the best staff in the industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Pheasant Run Resort

    Pros

    Great property to learn the hospitality industry

    Cons

    The building is getting old. It creates unessesary challenges

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2.  

    My time at Pheasant run resort was a life changing experience because it was my first job in high school.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pheasant Run Resort

    Pros

    The pros of working at Pheasant run resort were everyone there was patience and nice. The managers taught me a lot and I learn quickly. Also, I learn great customer service.

    Cons

    The downside of working at Pheasant run resort were that I didn't get a lot of hours and had to work late nights.

  3.  

    Pheasant Run has Heart!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Saint Charles, IL
    Current Employee - Anonymous Employee in Saint Charles, IL

    I have been working at Pheasant Run Resort full-time for more than a year

    Pros

    Dedicated co-workers, friendly atmosphere and fun and fair working conditions!

    Cons

    The age of the property sometimes presents a negative impression for guests who are used to "new" construction. Through our friendly guest service, we often transition their negative impression to a positive one and get many return guest!

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Worst server experience ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Saint Charles, IL
    Former Employee - Server in Saint Charles, IL

    I worked at Pheasant Run Resort full-time for less than a year

    Pros

    Managers were nice, but clueless to the horrible work conditions.

    Cons

    4.25 an hour in a dying resort where you are supposed to live on tips (what tips? You need customers for that).

    Advice to ManagementAdvice

    Jump ship. This tired resort can't be saved.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Under New Management, Yet Nothing New...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bartender  in  Saint Charles, IL
    Current Employee - Bartender in Saint Charles, IL

    I have been working at Pheasant Run Resort full-time for more than 8 years

    Pros

    Diverse environment, Union, Good pay depending on position

    Cons

    The resort is in need of a severe overhaul! New management seems to make an attempt at improvement, yet have acquired a mess to work with.

    Advice to ManagementAdvice

    Overhaul of the property, training opportunities for advancement.

    Doesn't Recommend
    Neutral Outlook
  7.  

    Great place to work!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Banquet Server  in  Saint Charles, IL
    Current Employee - Banquet Server in Saint Charles, IL

    I have been working at Pheasant Run Resort

    Pros

    Great place to work, great people, great pay, very flexible schedule all around awesome

    Cons

    Resort is a little run down in some areas
    Some of upper management are idiots

    Advice to ManagementAdvice

    Fix up hotel

    Recommends

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