Pheasant Run Resort Reviews

Updated July 18, 2015
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3.7
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David A. McArdle
3 Ratings

7 Employee Reviews

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  1. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Saint Charles, IL
    Former Employee - Cashier in Saint Charles, IL

    I worked at Pheasant Run Resort part-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Managers and supervisors were really cool and nice. Easy and simple task and the workers were nice and friendly.

    Cons

    When it got really busy when we hosted events and the line would be flowing out the cafe.


  2. Helpful (1)

    Great oppurtunity to work with some if the best staff in the industry

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Pheasant Run Resort

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Great property to learn the hospitality industry

    Cons

    The building is getting old. It creates unessesary challenges


  3. My time at Pheasant run resort was a life changing experience because it was my first job in high school.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pheasant Run Resort

    Pros

    The pros of working at Pheasant run resort were everyone there was patience and nice. The managers taught me a lot and I learn quickly. Also, I learn great customer service.

    Cons

    The downside of working at Pheasant run resort were that I didn't get a lot of hours and had to work late nights.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Worst server experience ever

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Saint Charles, IL
    Former Employee - Server in Saint Charles, IL

    I worked at Pheasant Run Resort full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Managers were nice, but clueless to the horrible work conditions.

    Cons

    4.25 an hour in a dying resort where you are supposed to live on tips (what tips? You need customers for that).

    Advice to Management

    Jump ship. This tired resort can't be saved.


  6. Pheasant Run has Heart!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Saint Charles, IL
    Current Employee - Anonymous Employee in Saint Charles, IL

    I have been working at Pheasant Run Resort full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Dedicated co-workers, friendly atmosphere and fun and fair working conditions!

    Cons

    The age of the property sometimes presents a negative impression for guests who are used to "new" construction. Through our friendly guest service, we often transition their negative impression to a positive one and get many return guest!


  7. Under New Management, Yet Nothing New...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender in Saint Charles, IL
    Current Employee - Bartender in Saint Charles, IL

    I have been working at Pheasant Run Resort full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Diverse environment, Union, Good pay depending on position

    Cons

    The resort is in need of a severe overhaul! New management seems to make an attempt at improvement, yet have acquired a mess to work with.

    Advice to Management

    Overhaul of the property, training opportunities for advancement.


  8. Great place to work!!!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Banquet Server in Saint Charles, IL
    Current Employee - Banquet Server in Saint Charles, IL

    I have been working at Pheasant Run Resort

    Recommends
    Recommends

    Pros

    Great place to work, great people, great pay, very flexible schedule all around awesome

    Cons

    Resort is a little run down in some areas Some of upper management are idiots

    Advice to Management

    Fix up hotel



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