Phelps

www.phelpsagency.com

Phelps Reviews

Updated November 29, 2014
Updated November 29, 2014
16 Reviews
3.2
16 Reviews
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Joe Phelps
10 Ratings

Employee Reviews

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  1. 2 people found this helpful  

    Dynamic

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Overhead Staff in Santa Monica, CA
    Current Employee - Overhead Staff in Santa Monica, CA

    I have been working at Phelps full-time (more than 3 years)

    Pros

    Engaging people and innovative minds, the culture is unique and we are encouraged to give feedback, support one another and offer suggestions on any topic. The associates are caring, challenging and so talented. Centered around client-based teams makes for better servicing a client. Internal competition is erased as each discipline (PR, MEDIA, Copy writing, Acct Mgt., Social, digitial, etc) is represented on each client team. Very collaborative.

    Cons

    Growing too fast, the space will be limiting later as we are at full capacity.

    Advice to ManagementAdvice

    Join the happy hours more! Continue your feedback, training and 1-2-1s, they work and you're effective.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 3 people found this helpful  

    Poor leadership from the upper management...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Santa Monica, CA
    Former Employee - Anonymous Employee in Santa Monica, CA

    I worked at Phelps full-time

    Pros

    Great location. I learned a lot, yet it took it's toll.

    Cons

    The work/life balance is a joke. You work hard but the additional hours put towards getting the job done becomes expected. No thought about compensation for the hard work - no "thanks for the hard work", "take off early for the extra hours worked", "here's a raise for the hard work".

    Upper management doesn't listen to the feedback from the associates. The folks who do the work has input based on their experiences. Yet if you ignore what they bring to your attention the associates no longer feel valued nor feel their input is being heard, just ignored.

    Advice to ManagementAdvice

    If you expect your associates to value the company and the work that they do, you need to respect them. Whether it's a kind word, compensation in money or time, or a promotion - these are some ways to show that the company cares about the work that your associates do. You do your staff an injustice when you only expect the best yet can't show them the respect they deserve. Don't preach feedback if you can't take it.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3. 3 people found this helpful  

    Can be used as a stepping stone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Santa Monica, CA
    Former Employee - Anonymous Employee in Santa Monica, CA

    I worked at Phelps full-time (more than a year)

    Pros

    Great location, flexible hours, no "bosses", pays for education & training. Free lunch on mondays and thursdays. Seminars on mondays.

    Cons

    No defined processes, no room for career growth, low salary. Rude leadership. Too much politics. Not so smart people to work with. Promotions and layoffs without any clear reason.

    Advice to ManagementAdvice

    Define the processes. Do not say "We are all self-directed teams here" and let everyone do whatever they want to do. Some people have no work, coming to work at 11am and leaving at 1pm.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 3 people found this helpful  

    A PR company who doesn't know what to do in the digital age. Not the smartest of people, especially the leaders.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Phelps full-time

    Pros

    Free lunch twice a week.

    Cons

    Leadership there is a joke.
    Below market-rate pay.
    Their flat philosophy their founder, Joe, is great in theory, horrible in practice.
    Digital work there is a good attempt, but this is a PR agency trying to be someone who they are not.

    Advice to ManagementAdvice

    Leave.

    Doesn't Recommend
  6. 3 people found this helpful  

    No structure = no growth/direction

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Phelps full-time (less than a year)

    Pros

    location, schedule flexbility, decent salary

    Cons

    Depressing office space, super cliquey work enviornment, no leadership/personal growth oppurtunity, time recording painfully tideous and inefficient, mediocre benefits

    Advice to ManagementAdvice

    Spend less time trying to create an image of being innovative, creative and flexible and spend more time creating a professional work enviornment that is condusive to actually gaining valuable knowledge and experience.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 3 people found this helpful  

    Looks can deceive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Phelps full-time

    Pros

    On the surface, very open with mottos written on the wall espousing truth, honesty and a full-feedback environment. Management pays lip service to the credos but periodically does things such as marching long-term and valued "associates" in to be fired without warning or justification. Fortunately for most newcomers and/or juniors, they figure out the game, pretend to drink the Kool-Aid and grab as much experience as possible before looking elsewhere.

    Cons

    Some consider it a cult-like atmosphere. Yes, it is - but at least Phelps is upfront and blatant about it! Management in most "disciplines" (not departments - we are not siloed!) is closed, insecure and only interested in promoting their own ideas or ideas they can appropriate.

    Advice to ManagementAdvice

    If you're going to use the "processes" then please seriously consider and implement the feedback from associates. When you ignore the feedback from the BBB/Wall you make the hypocrisy unbearable and we all see the man behind the curtain with the white hair and beard pushing the levers. Not fun. Not fair.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Untraditional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Manager in Santa Monica, CA
    Former Employee - Team Manager in Santa Monica, CA

    I worked at Phelps full-time (more than 8 years)

    Pros

    Integrated exposure means you know what other brands typically silo many agencies to do

    Cons

    Awkward cult-ture. Fun for some.

    Advice to ManagementAdvice

    align more with traditional titles. now that job role distortion is rampant, a nice "tan" screams better than any democratic-inspired idea.

    Recommends
    Neutral Outlook
    Disapproves of CEO
  9. 2 people found this helpful  

    Gotta look beneath the surface

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Phelps full-time

    Pros

    Appears very employee friendly as "one of the best places to work in LA". In theory yes as no one has bosses, only "coaches".

    Cons

    Not all those who are "Team Leaders" have project management experience and it shows with disorganization and disarray. Lack of communication to those who need to know leads to inefficiency and frustration. The power they have to whack off any billable hours you put in is ridiculous.

    Advice to ManagementAdvice

    Consider restructuring or adding true project managers not team leaders or poor coordinators totally unqualified to do so. Open your eyes to not those who have played the political game to be 'golden boys' or 'golden girls'

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Gray Hair And Stale Ideas Are In No Short Supply

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA

    I have been working at Phelps full-time (more than a year)

    Pros

    Nice people who are encouraged to be accessible. Fairly flexible hours. Office is next to 2 pizza places.

    Cons

    Phelps is dying slowly. The average age is 40. When new business pitches are put together, everyone in the room has gray hair, low energy, and recycle the same ideas they've used for 20 years. Young, hungry digital associates are excluded. There are lots of legacy traditionalists who call all the shots and have no interest in new technology.

    Advice to ManagementAdvice

    Evolve or die. Also the office interior looks like the early 1990s puked all over the place.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Great Culture, Smart People, Healthy Work-Life Balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Phelps full-time (more than 3 years)

    Pros

    Truly foster a healthy work-life balance, tight-knit culture is great, free meals twice a week, ESOP status= yearly bonuses, matching 401k, awesome people that are smart and not full of themselves, excellent learning and mentoring opportunities, collaborative, casual dress environment, 100% dog friendly, room for growth as long as you are hungry to strive for more and can forge your own path.

    Cons

    This isn't a traditional company with yearly reviews accompanied by yearly salary increments so if you're used to this structure like I was then you might be surprised.

    Recommends
    Positive Outlook

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