Philips Healthcare Reviews in Alpharetta, GA

Updated July 10, 2014
Updated July 10, 2014
474 Reviews

3.3
474 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Frans van Houten
9 Ratings

Review Highlights

Pros
  • Globally recognized company does take extra steps to make sure that you do have good work/life balance (in 38 reviews)

  • Ii is stable company with good benefits (in 35 reviews)


Cons
  • Work/life balance, they will work you to death if you let them (in 11 reviews)

  • The mentality of both the company and the upper management has changed for the worse (in 19 reviews)

More Highlights

7 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Lots to Improve and Lots to Love!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA

    I have been working at Philips Healthcare full-time for more than 3 years

    Pros

    -Empowerment to affect change.
    -Culture and corporate mission.
    -Support from executive management.
    -Growth Opportunities.
    -Benefits.
    -Amazing people.

    Cons

    -Silos within product lines, geography and certain processes.
    -Slow response time from R&D with solutions to customer concerns.
    -Manufacturing/Engineering breaks during the Summer in the Netherlands.

    Advice to ManagementAdvice

    Drive accountability at the Engineering R&D/Q&R level to open up the process for analysis and improvement.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Cool Place to Work...but ehhh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service  in  Alpharetta, GA
    Current Employee - Customer Service in Alpharetta, GA

    I have been working at Philips Healthcare full-time for more than 5 years

    Pros

    Nice Benefits and Pay
    Culture
    Values
    Telecommute
    Nice facilities

    Cons

    Too much work is placed on you with no compensation
    When processes are changed upper management gets the credit/bonuses but when it falls apart they blame it on those who are following the process.
    Upper Management knows nothing about the day-day task and acts as if we don't even exist
    Can be too clicky, if you're not with the "cool kids" consider yourself on the chopping block

    Advice to ManagementAdvice

    Pay more attention to the people at the "bottom" who bust their butts to make your numbers and bonus check fat!

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Alpharetta, GA
    Former Employee - Customer Service in Alpharetta, GA

    I worked at Philips Healthcare as a contractor for more than a year

    Pros

    Management is fair and encourages suggestions. Coworkers look for ways to help one another to succeed. There are opportunities to learn more ways to help do your job. What I liked most is that management will support their employees in the event of customer complaints. This is a customer service job and there are occasional customer complaints, usually from the same curmudgeons. However, most of the customers call regularly and are great to work with.

    Cons

    Because it is a customer service job, you are tied to the telephones and only allowed short breaks. Most training done online and expected to be taken between phone calls.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Technical Engineer

    • Comp & Benefits
    • Career Opportunities
    Current Employee - Technical Support Engineer  in  Alpharetta, GA
    Current Employee - Technical Support Engineer in Alpharetta, GA

    I have been working at Philips Healthcare full-time for less than a year

    Pros

    Good benefits and more freedom than most companies.

    Cons

    workforce has aged a lot and the progress of the company is slow

  6.  

    Good learning experience but very political

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service  in  Alpharetta, GA
    Former Employee - Customer Service in Alpharetta, GA

    I worked at Philips Healthcare

    Pros

    This is a big company which offers good pay and benefits.
    A lot of great people to learn from.
    When you can get training it is very good.

    Cons

    Contractor positions never become full time even after several years of hard work and dedication.
    There is an unfair treatment between how employees and contractors are treated.
    No raises or incentives provided for contractors as well.

    Advice to ManagementAdvice

    For a better sense of unity and professionalism treating all employees equally would go a long way. Offer training to all employees temp and perm. Promote those that work hard and want to grow rather than holding them back.

  7.  

    Want you to pay it forward...so you do...and it doesn't come back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA

    I have been working at Philips Healthcare

    Pros

    Let you take time if when needed. Good benefits package.

    Cons

    You pay it forward, then they don't compensate.

    They promote based on a "good 'ole boy" system. If you get in with the right clique, you will be promoted. However, expect your manager to resent you if you decide to move on to a better job outside his/her department.

    They put out a yearly employee feedback survey. If you answer with anything other than positive, they will try and "weed" you out, because a manager's performance review is based on his/her survey scores. Also, the manager expects his/her team to develop ways to bring up the scores, The survey is pointless.

    Advice to ManagementAdvice

    Reward your employees for the hard work they do. Promote people other than those that have become your friends. Eliminate the employee survey, it is pointless. Besides, you would save the company millions.

    Doesn't Recommend
  8.  

    Working at Philips

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Alpharetta, GA
    Current Employee - Anonymous Employee in Alpharetta, GA

    I have been working at Philips Healthcare

    Pros

    the people there are excellent and really care about their customers

    Cons

    the management is so focused on cost controls that company growth and employee growth are very limited

    Advice to ManagementAdvice

    invest in your your business and your people

    Doesn't Recommend
    Disapproves of CEO

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