Philips North America
3.1 of 5 84 reviews
www.usa.philips.com Andover, MA 5000+ Employees

Philips North America Reviews

Updated Jul 10, 2014
All Employees Current Employees Only

3.1 84 reviews

                             

52% Approve of the CEO

Philips North America CEO, Chairman of the Board of Management & the Executive Committee Frans van Houten

Frans van Houten

(23 ratings)

52% of employees recommend this company to a friend
84 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "Work-Life balance: Many colleagues left at 4pm from Monday to Thursday"
    in 9 reviews
  • "Allow employees to work from home one or two days a week"
    in 5 reviews
Cons:
  • "Complex matrix environment, roadmap can be difficult to navigate"
    in 3 reviews
  • "Americans quickly get their attitude of "If you ain't Dutch, you don't mean much""
    in 5 reviews
  • Show more review highlights

Reviews

     

    Enter a Title

    Anonymous Employee (Current Employee)

    ProsGood products, Supportive Middle Managment

    ConsDisorganized, slow to make decisions. No investment in the brand

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    Free, low pressure, but very creative and supportive

    Researcher (Former Employee)
    Ossining, NY

    ProsCreative environment, research focused, easy life, a lot of sports activity, final seminar from interns

    Conscannot think of one cons, raise the salary a bit

    Advice to Senior Managementcreate more activity to promote the communication among stuffs

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    Not a Company for Strategic Sourcing Professionals/Stay Far Away!

    Senior Sourcing Specialist (Former Employee)

    ProsA Decent 401K program for N. American employees, but that's about it. Some folks can work from home.

    ConsPhilips is a Dutch company, run by the Dutch for the Dutch and if you are Dutch, many of your transgressions are overlooked and/or forgiven.

    American employees have virtually no authority, especially not in Sourcing.

    Some senior Dutch executive decided that Category and Commodity Leads and Sourcing Specialists should have a SECOND MANDATED savings target in their non-primary area of focus/specialization. These are the so-called "low hanging fruit" sourcing projects that are supposed to deliver additional "massive savings opportunities," but rarely do. This is called ODS for On Demand Sourcing. It is a complete time waster and totally counter-productive because it wastes the energies of Sourcing personnel, most of whom have highly specialized knowledge in their primary commodity or category areas.

    In the North American market, there are two ODS teams. One team with its manager in Andover, MA is run professionally and competently and by a man who supports his team members and assists them in any way he can. The second team is run by an Invisible Manager who disappears for long periods of time to partake of his several outside interests on company time. He only shows up when it's time to flog someone who is having difficulty meeting savings goals or who doesn't fill out his pet EXCEL spread sheets to his liking. This same absentee manager is also quick to place team members on Performance Improvement Programs and recently had THREE of his team, out of a total of EIGHT on PIP at the same time. Yet, he provides no guidance, training, mentorship or encouragement. One wonders how he keeps his job, but somewhere in the Dutch ODS chain of command, he has a guardian angel. This is NOT an isolated case at Philips, especially in the USA.

    Philips as a company permits this abusive behavior and when combined with all of the changes, many of which seem to occur on a daily and weekly basis, then wonders why savings goals and targets are not being met.

    Philips also believes that they are big players in the IT and Telecom space and that the vendors will all fall down, roll over and provide them with cost and price reductions year over year. In fact, Philips Sourcing, with its HQ in Eindhoven only counts the first year of a price reduction in a multi-year contract toward a savings target. If the percentage of reduction is not equal to or greater in Years 2 and 3, then the bean counters don't count the overall reductions as a true savings.

    Additionally, Sourcing management in Eindhoven rarely, if ever, really listens to and heeds the advice and professional opinions of their non-Dutch sourcing colleagues located outside of The Netherlands. This applied to my colleagues in Latin America, Asia Pacific and the rest of North America. This willful ignorance by the Dutch created for many frustrating meetings, denial of savings reports and downright insults.

    For Sourcing professionals who may apply to Philips, consider also the lengthy application process, which in many cases, violates U.S. labor law. The Dutch will ask your age and marital status an show a decided preference for young males under age 40. Experience apparently does not count, but age does, AGAINST YOU!

    Philips is NOT a company to join or stay at if you want to have a meaningful SOURCING career or where you hope to gain the respect and acknowledgment you deserve for a job well done. Philips as a company does not offer the meaningful training that will allow you to grow in your profession and forget all the ethics training they do make you endure. Behind the scenes, the only mentorship I ever received was the kind that would have me doing and saying unethical things to suppliers, to the point that I would not be able to face myself in the mirror in the morning.

    Sourcing professionals should avoid Philips like the plague. Don't say you haven't been warned.

    Advice to Senior Management1) Listen to your employees in the commodity sourcing areas. They almost ALWAYS have more product knowledge and know their vendors far better than middle and senior managers.

    2) Start trusting your non-Dutch employees in the various regions and markets. They always know the markets BETTER than the folks in Eindhoven.

    3) STOP THE CONSTANT CHANGES. They are not constructive especially when one is piled on top of another and the first is yet to be digested.

    4) Stop promoting incompetent managers simply because they have a guardian somewhere in the Netherlands.

    5) Eliminate COMPLETELY the ODS Sourcing structure, the duplicated reporting structures and the un-necessary SECOND set of savings targets! This creates destructive competition between the Global Category Leads and the ODS managers in the region who do NOT cooperate for the greater good of the company.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
  • We want your feedback – Are these company reviews helpful to you?  Yes | No
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    2 people found this helpful  

    Pass on this company

    Member of Technical Staff (Former Employee)
    Briarcliff Manor, NY

    ProsIt showed me what type of company I don't want to work for.

    ConsThey give a lot of talk about ethics but that's all it is. Don;t be fooled with the "hot line" or compliance officers. Don't be naive and don't be a whistle blower. Unethical and incompetent managers. My immediate supervisor (former Enron employee, should have known from that) would say and do anything to make himself look good to his management, even blaming his subordinates for his inability to reach "stretch targets". Failed to communicate, secretive, never advising when he was away or would be talking to customers. Then when you talk to the same customers you look like an idiot because said manager didn't communicate with you the latest news or company directives/decisions. Philips' Research has something they call "process zero". Its a process that is more akin to political horse trading that an objective scientific methodology to decide on the merits of project funding. Of course, any good project (no matter whose idea) goes to Europe (dutch compnay), or China (FTE cost). Or is this because the president to department heads are European or Chinese, Expats form europe have a great deal, try to reciprocate see where is goes. Pay is very low considering both the high cost of NY and comparison to other companies. Benefits are typical for a big conglomerate, but compared to a typical silicon valley company benefits and ammenties are mediocre.

    Advice to Senior ManagementIncompetent managers (e.g.: directors/ sr, directors) is why a company with billions in sales has only millions in profits.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Approves of CEO

    1 person found this helpful  

    Good Place to work

    Sales Manager (Former Employee)
    Atlanta, GA

    ProsHad Very Good Benefit Program

    ConsEverything changed with Funai relationship

    Advice to Senior ManagementNo need for advice, no longer doing business in the US

    Yes, I would recommend this company to a friend

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

    2 people found this helpful  

    Crappy Company

    Anonymous Employee (Former Employee)

    ProsUnfortunately there are no pros

    ConsCareer, career, career, career, career. There is none. Employees need to grow within the organization, its not possible here. If your not promoted within 3-5 years its time to move on.
    They say they use quantitative measures to assess performance but if your manager can always find a way to finesse the numbers. I had three different managers in six years. It tells you something.

    Advice to Senior ManagementQuantitative measures are OK to rank and compare people, but when your manager is incompetent what can one do. Why not institute up/down performance reviews like other companies. Your annual employee survey is a sad joke, its just a way for HR to placate C-level executives insecurities.

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    2 people found this helpful  

    Place to take it easy

    Senior Product Marketing Manager (Former Employee)
    Andover, MA

    Pros- Work-Life balance: Many colleagues left at 4pm from Monday to Thursday. On Friday most people “work” from home. Of course there is little work happening. I know for a fact that some write mails on Thursday and push the sent button on Friday. If you like to take it easy, Philips is for you!
    - Benefits and pay: Above market average

    Cons- Titles: Be aware that thousands of employees at Philips hold a Director title or higher. If you don’t have one, you are a second class corporate citizen in some situations. Then again, getting a Director title is rather easy, as Philips uses it extensively for motivation and incentive purposes.
    - Leadership: My manager took his job very easy, so I had a lot of freedom to do whatever I wanted. Be aware that part of Dutch culture is consent. You will not get straight forward guidance, but rather long discussion targeting at getting almost everyone’s “I agree”.
    - Communication/ culture: At Philips they use the messenger Lync. People sitting next to each other still chat. There is less and less face-to-face communication happening.
    - Facilities: There are different facilities. I was sitting in building 1, which is a former production hall. Imagine hundreds of cubicles from the 60ies stuck in a stadium one next to the other.

    Advice to Senior Management- Overall: Philips is much too big to be managed effectively. You will likely feel lost in the beginning in an organization that seems/ is unorganized. But that is why you get paid above market and are likely to get a title that other companies do not give for the tasks covered. If you are looking to take it easy and make as much money as possible for as little work as possible, Philips is the choice. If you are looking to learn, develop and be influential, look somewhere else.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • No Opinion of CEO

    1 person found this helpful  

    A dinosaur that doesn't know it will soon be extinct

    Anonymous Employee (Former Employee)

    ProsGreen card factory for incompetent tech workers

    ConsIncompetent management, no career path, outdated technology, low pay

    Advice to Senior ManagementH1B hiring is not the path to regaining market share and improving profits.

    – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           
    • Disapproves of CEO

    1 person found this helpful  

    Company going downhill

    Accountant (Former Employee)
    Andover, MA

    ProsMost of the people I worked with were nice and I am still friends with some.

    ConsIT outsourced most of their US sites to 3rd party consultants and Finance is very slowly going through a reorganization and laying people as it down-sizes.
    Everyone is overworked.
    Not going to get anywhere if you don't know how to play office politics.
    If you report to a manager that actually knows how to manage, you might get some recognition, otherwise it is usually when you do something wrong.

    Advice to Senior ManagementActions speak louder than words. If you want to develop your employees, why don't you start from the bottom up instead of always starting from the top down.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
    • Career Opportunities
           

     

    Solid products/solutions, highly political and bureaucratic environment

    Anonymous Employee (Current Employee)

    Prospeople, mission, industry, and people

    Consstructure, upper management, political and environment

    Advice to Senior Managementaward based on merit

    Was this review helpful?
    Yes | No
    Add Employer Response Flag Review
RSS Feed Embed

Worked for Philips North America? Contribute to the Community!

Philips North America – Why Work for Us?

At Philips, our goal is to improve the lives of 3 billion people a year by 2025 through innovation that is designed for people, by people. We know that in order to be truly innovative, it requires you to make your… Full Overview

Provided by employer [?]

Your response will be removed from the review – this cannot be undone.

Glassdoor is your free inside look at Philips North America reviews and ratings — including employee satisfaction and approval rating for Philips North America CEO Frans van Houten. All 84 reviews posted anonymously by Philips North America employees.