Phillips, Hager, and North

  www.phn.com
  www.phn.com

Phillips, Hager, and North Reviews

Updated September 25, 2014
Updated September 25, 2014
7 Reviews
2.6
7 Reviews
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John S. Montalbano
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Employee Reviews

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  1.  

    Great Company to work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Phillips, Hager, and North

    Pros

    Great work life balance, christmas party, bi-weekly tea time

    Cons

    Do not have a lot of opportunity to interact with other department

  2. 4 people found this helpful  

    A Lesson in Office Politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Phillips, Hager, and North full-time (more than 3 years)

    Pros

    -Good parties
    -Good benefits (if you can make it past the contract period)
    -Easy work
    -Good hours

    Cons

    -Really low salaries for their technology department
    -Dated and very old code/technology with an unwillingness to update or develop anything new
    -Very hierarchical
    -Project management team in the technology department is among the worst I've ever worked with
    -People working in the technology department on technical teams that are not technical and know nothing about technology
    -Way too political

    Advice to ManagementAdvice

    Honestly.. I'm not even sure what I would do. The problem people are so ingrained into the technology department it would be like removing cancer with a chainsaw. They were allowed to take management positions and hired more people who think like them and act like them. I would start by monitoring how many coffee breaks the server team goes on, how much work the manager in charge of operations actually does, and sit down with the project management team and have them explain their roles, because they seem unsure. The entire team i was there the upper management preached transparency and teamwork, but the lower management never followed through. Our entire department was a boys club where it was more about how well you played the politics than how well you actually performed. We had meetings to discuss meetings and started huge projects without a plan. I remember going to technical meetings and having to watch two managers shout buzz words at each other for an hour. Some companies technology departments move slow because they have a huge staff, but PHN's moves slow because they are 80% dead weight.

    Doesn't Recommend
    Negative Outlook
  3.  

    Cliquey

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Phillips, Hager, and North

    Pros

    Brand name
    Good intern wage
    Good activities

    Cons

    No one will want to help you. Groups stay among themselves.
    Sexist attitude and behaviour.

    Advice to ManagementAdvice

    Actually make the mentorship programme work

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    OK place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Manager in Toronto, ON (Canada)
    Former Employee - Senior Manager in Toronto, ON (Canada)

    I worked at Phillips, Hager, and North full-time (more than 3 years)

    Pros

    decent compensation, energetic co-workers, not a bad place to start your career, good social aspects

    Cons

    not many opportunities to advance, salaries are fixed, lack of accountability, leadership has great vision but it doesn't translate into reality for the employees, too much fixation on culture but not enough real action is taken

    Recommends
    No opinion of CEO
  6. 1 person found this helpful  

    Mixed

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Phillips, Hager, and North full-time (more than 3 years)

    Pros

    I worked at this company prior and after the buyout/sale to RBC. Role provided steady 9 to 5 hrs with little or no extra hours required. Fair wage for the amount of work required. Prior to RBC buyout extra perks like a fully stocked fridge with beverages (pop, juice), fresh fruit throughout the week and frequent lunches brought in. Also great Christmas parties, etc. Top tier benefits package unheard of in the industry.

    Cons

    Limited opportunity for advancement. Work not stimulating and management uninterested in new ideas put forward by employees to further develop their role and take on more responsibility. After sale to RBC, many of the perks like fresh fruit were gone. Extremely hierarchical and even more so after the sale to RBC. Many of the original owners and employees are now gone. Benefits package now reduced substantially after RBC sale as well.

    Advice to ManagementAdvice

    Listen to employees.

    Doesn't Recommend
    Negative Outlook
  7. 2 people found this helpful  

    Very poorly run organization with very indecisive and disorganized management team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Investment Funds Advisor- Investment Funds Centre in Vancouver, BC (Canada)
    Current Employee - Investment Funds Advisor- Investment Funds Centre in Vancouver, BC (Canada)

    I have been working at Phillips, Hager, and North

    Pros

    Large organization which is owned by the largest bank in Canada. A job that provides you with a fairly steady 9 to 5 schedule.

    Cons

    This managers at this organization have very poor communication skills. They fail to provide positive feedback on staff performance including praise and constructive criticism. Most of the managers and supervisors here believe in micro managing staff to the point where it completely disempowers them.

    There is no level of trust to allow employees the latitude to accept increasing responsibility which leads to withdrawal.

    There is nothing more demoralizing for staff than to see managers who have the best rhetoric in the world about corporate values, but who don't act out the same values themselves. This type of behaviour is prevalent in the management team and other senior employees who feel that they are above the rules.

    There is lots of politics and inequitity at this organization and some get preferential treatment at the expense of others.

    Advice to ManagementAdvice

    Get some sensitivity training on how to act professionally and treat employees with respect.

    Doesn't Recommend
  8.  

    Just like the financial markets this Canadian financial institution is going through uncertain times.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Mutual Fund Administrator in Vancouver, BC (Canada)
    Former Employee - Mutual Fund Administrator in Vancouver, BC (Canada)

    I worked at Phillips, Hager, and North

    Pros

    Some of the brightest people in fixed-income finance are found at PH&N. Tradition and rituals throughout the year mean that spirited gatherings and grand celebrations do not skip a beat - people are valued and honored through celebrations like the annual Christmas dinner.

    Cons

    Not that this is bad, but some might find it slow to adapt - the slow integration of a conservative culture to a modern and global marketplace. Additionally, layered management hierarchies with lots of check and controls that required people to look upward in the organizational structure for answers and approval were failing to deliver responsive customer service and timely adaptations to changing conditions.

    Advice to ManagementAdvice

    Reach down and connect with front-line employees. Allow everyone to voice their concerns and ideas, openly without fear of reprisal. You will find many successes through this approach just like Jack Taylor did with Enterprise Rent-a-Car or Ken Iverson with Nucor Corporation.

    Doesn't Recommend

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