Phoenix Children's Hospital

www.phoenixchildrens.org
Engaged Employer

Phoenix Children's Hospital Reviews

Updated August 22, 2015
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3.0
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Bob Meyer
34 Ratings

Pros
  • Great promotion opportunities with great benefits (in 5 reviews)

  • Great mission and great co-workers (in 3 reviews)

Cons
  • Senior management not visible or appear available (in 3 reviews)

  • Unsafe working conditions and high acuity (in 3 reviews)

More Pros and Cons

65 Employee Reviews

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  1. not what it cracked up to be....

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ED Tech in Chandler, AZ
    Current Employee - ED Tech in Chandler, AZ
    Doesn't Recommend

    I have been working at Phoenix Children's Hospital (Less than a year)

    Pros

    Good resume builder. Beautiful facilities. Tuition reimbursement programs (if you are a nursing student only). Takes a while to get accepted as a newbie, but it can be done.

    Cons

    Very clique-ish. It is also very difficult to move on up or change status after you have been hired. I have been PRN and cannot even move to part-time, as friends of friends are being hired as a favor. It is all about who you know.

    Advice to Management

    You invest time and money in training your employees but if you so not make it so they can get enmough hours to pay their bills, they will leave PCH and you will lose your investment.


  2. No Transparency No Respect Great Mission

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Provider in Phoenix, AZ
    Current Employee - Provider in Phoenix, AZ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Everyone who works at PCH truly believes in the Mission to improve the health of children. Benefits are reasonable. Food is Fantastic.

    Cons

    It is a top down managed organization at the point of absurd. If someone leaves a position you need the CEO's permission to hire the replacement. The CEO is a good business man but a poor leader - he is known for his temper and actually yelling at his C suite. It is a very "them and us" culture between providers and administration with littletrust or respect in either direction. Leadership turns over on their own or with help about every 2 years and there is so little middle management that the directors and managers are burnt to a crisp. PCH has excellent vision for change but not the culture or infrastructure to reach it at this point.

    Advice to Management

    Collaboration at the top levels of the organization are needed between the providers and administration. A culture of trust and loyalty is needed ... and perhaps a new CEO.


  3. Resume Builder

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst in Phoenix, AZ
    Current Employee - IT Analyst in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Phoenix Children's Hospital full-time (More than 3 years)

    Pros

    Employees are often united in the cause of helping kids. Atmosphere is not your typical hospital and is upbeat and bright. Food is served through the day at a cafeteria or the coffee shop. Retail pharmacy with employee discounts if you use them. Good benefits, for medical.

    Cons

    No movement once you are in due to high external hiring and buddy hiring practices. High school environment with nursing staff (which includes the physicians) with a cut-throat attitude and lots of bad mouthing each other. I get to see and hear lots as IT (they chatter on and ignore you when you are busy fixing something for them), and the gossiping is nasty. Not much different from other health care places however. High stress! You will not move up easily. VP's and Supers are chosen from outside, managers hired as favors for someone's friend or family members. Atmosphere is highly political. You will be treated poorly by most doctors and residents as many of them are treated like celebrities. Do not bother complaining to HR. Your manager will be informed, whether you want to be confidential or not. I have yet to see someone in my section able to successfully utilize half the benefits claimed to be available. Favorites of managers get those types of benefits. There is no PTO exchange system where people can donate PTO directly to a coworker they feel needs it. You will watch many whither, suffer, and have to quit, especially if they have a family. There are no paid FMLA days, vacation, sick leave, and only 3 days of berevement. "100% for Children", unless they are yours. Sexual harrassment is on the rise in IT. If you are not he type to put out or flirt, you will not be liked as much as those who do. You will also spend lots of time picking up where they leave off, male or female, while in IT, because they are not there for their abilities. Majority of VPs are business suits, having their degrees in irrelevant fields but, as said, hired because they are someone's friend or family. The bottom line is still king in this "non-profit" company. If you do not give every month to different charity runs, you will be made to seem like a stick in the mud or a bad-meaning person. Managers and Supers will make triple figures while you wait for that next paycheck, VPs an unknown amount where they can buy the latest gadgets and trinkets without a thought.

    Advice to Management

    I don't know where to begin. The corporate culture dictates, and they do not seem to have any culture except money. Make good on your promises for employee help. Stop hiring from outside and friends and let your employees blossom. Get a new complaint system with the intent to actually assist. Have new people come in at bottom levels, not 2 or 3's behind their name.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. A Very Sad Case

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ
    Neutral Outlook
    Disapproves of CEO

    I worked at Phoenix Children's Hospital full-time (More than 8 years)

    Pros

    Wonderful working with the children!

    Cons

    Poor pay and HR is not to be trusted under any circumstances. It is a place where people come to work because they have a passion for helping children. Unfortunately, the employees are taken advantage of and abused in many ways because of this passion by the hospital management.

    Advice to Management

    Give it up to those who know how to "really do it".


  6. Helpful (1)

    Change Happens

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Support in Phoenix, AZ
    Current Employee - IT Support in Phoenix, AZ
    Doesn't Recommend
    Positive Outlook

    I have been working at Phoenix Children's Hospital full-time (More than a year)

    Pros

    The kids are our number one focus - they are the reason we come to work. People are friendly, very civil place to work. Grounds are beautiful. This is either a pro or con: IT grinds through employees, so if there is someone you don't like, you can count on one of you being gone soon enough.

    Cons

    CIO Uses Bus (transportation) Analogy: Helping people on the bus, right people on the bus, and helping people OFF the bus). Not a lot of investment in people's skill sets


  7. Kids get TLC!!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - (Prefer Not to State) in Phoenix, AZ
    Former Employee - (Prefer Not to State) in Phoenix, AZ
    Recommends
    Positive Outlook

    Pros

    Last year there: 2006 Care is excellent! They saved a family member's life! Most staff members are well educated and trained. Most Docs are very talented! Food is good...ice cream is great...they feed night staff!!! Housekeeping works hard to keep the place clean. Having translators in house (Spanish speaking) is a tremendous help in patient care!

    Cons

    The nurses don't like staff with "lesser titles" (scrub tech, lab tech, ED tech, Unit coordinators) with higher levels of education. They feel threatened, and will not use the additional knowledge to their advantage. ONLY nurses are "allowed" to be better educated and experienced. Perhaps they don't like staff working through school in non-nursing programs. Lots of cliques and back stabbing! Worked there 5yrs, left on good terms, cannot get my former position back! Have applied for 4 years!

    Advice to Management

    Listen to your staff!! They are in the trenches, working their fingers to the bones, and can add many ideas and points of view that cannot be seen from "upstairs." One of our best CEO's used to walk the hospital, knew everyone's name and job description, and occasionally would bring "treats" to thank us for jobs well done. He came, he saw, he listened, he implemented good changes, and then he left out of frustration! Major loss!


  8. Work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accountant
    Former Employee - Accountant
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Good pay and good benefits

    Cons

    Really bad system and management


  9. Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Phoenix Children's Hospital full-time

    Pros

    Good salary and benefits are ok

    Cons

    No incentives to do better


  10. Good place to learn

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Nurse's Assistant/Unit Secretary in Avondale, AZ
    Current Employee - Certified Nurse's Assistant/Unit Secretary in Avondale, AZ

    I have been working at Phoenix Children's Hospital (Less than a year)

    Pros

    I love working with the kids and parents.

    Cons

    Communication needs to be better from management to staff.


  11. I had an exceptional experience working in a research laboratory associated with Phoenix Children's Hospital

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Laboratory Research Associate in Phoenix, AZ
    Former Employee - Laboratory Research Associate in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Phoenix Children's Hospital full-time (More than a year)

    Pros

    Extremely flexible hours, positive relationships between superiors and associates, best run laboratory I have been a part of, very supportive environment and low stress.

    Cons

    Worked at a laboratory leased by Phoenix Children's Hospital, which requires a pay to park fee. Employees at the main hospital have free parking, that's really the only con I can think of.

    Advice to Management

    Keep doing what you are doing! You guys are rockstars!



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