Phoenix International Freight Services

  www.phoenixintl.com
  www.phoenixintl.com

Phoenix International Freight Services Reviews

7 Reviews
2.6
7 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Stephane Rambaud
4 Ratings

Employee Reviews

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  1.  

    Great Company that cares about their employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Saint Louis, MO
    Former Employee - Supervisor in Saint Louis, MO

    I worked at Phoenix International Freight Services full-time (more than 5 years)

    Pros

    Great culture. Family environment, Promotes from within.

    Cons

    Annual Increases a bit low. Most everyone gets the same percentage unless you threaten to leave.

    Advice to ManagementAdvice

    Pay based on performance.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Outside Sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Phoenix International Freight Services

    Pros

    Good place to work in regard to salary and benefits.

    Cons

    Very "Corporate", you fill a bit like a cog in a machine. Environment could be a bit depressing at times.

    Advice to ManagementAdvice

    Humanize yourselves. There are more ways to show employee appreciation then just casual Friday

    Disapproves of CEO
  3.  

    Is a good starting point for international sales.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service in Minneapolis, MN
    Former Employee - Customer Service in Minneapolis, MN

    I worked at Phoenix International Freight Services full-time (more than an year)

    Pros

    Local support staff was plentiful, far more inside employees than most freight forwarders. Lots of hands lightened the load.

    Cons

    Corporate was family/freinds first mentality. There were no advancement opportuities for those outside of the corporate inner circle.

    Advice to ManagementAdvice

    Be fair, look at all your employees, not just family members and close personal friends. There are a lot of great people there, let them show you their cababilities.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Be Cautious

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Detroit, MI
    Former Employee - Anonymous Employee in Detroit, MI

    I worked at Phoenix International Freight Services

    Pros

    The staff is motivated to do a good job. They can build good relationships with customers.

    Cons

    Their is little to no support for new customers. Most operations people only like to work with existing customers. The staff is small and most are not willing to go the extra mile. Most of the operations staff feels over worked and frustrated with how the system is setup internally. The office moral is low. Their is much gossiping and hearsay which the general manager legitimizes rather than dispels. The sales staff is setup in a turn and burn format. The GM does not communicate expectations clearly but, holds you responsible for what they forget. Sales team is setup to compete with each other instead of support one another.

    Advice to ManagementAdvice

    Take more time to develop your staff. Fix the sales team.

    Doesn't Recommend
    Disapproves of CEO
  6.  

    I would strongly say do not accept a job from the Denver office period!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO

    I worked at Phoenix International Freight Services

    Pros

    Benefits and corporate office okay. Excellent training program and compliance department. As long as your working at one of the good offices, your okay, but Denver I would stay away from..

    Cons

    Favortism employed by GM to other employees. Export Supervisor very easily overwelmed and will openly critisize you in front of other employees. You will be required to work overtime to get the job done if your salary, if hourly you will be constantly pushed to the maximum. When your Supervisor is out of the office on vacation or out sick, you will be required to cover your desk and theirs without fail regardless of workload or you will be written up.

    Advice to ManagementAdvice

    Some offices have great leadership on the local level, but the Denver office could use some restructuring. The senior managment is very professional and competent.

    Doesn't Recommend
    Approves of CEO
  7.  

    I would look elsewhere for employment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Phoenix International Freight Services

    Pros

    Pretty good pay. Decent executive level and senior management. Vacation time did begin to accrue earlier than some other companies. The corporate office did seem well organized.

    Cons

    Lower level management was not very qualified to perform their jobs. Vacation time allotment was not that great as compared to other companies.

    Advice to ManagementAdvice

    Upper level management needs to keep better tabs on branch level management and supervisors. If the corporate culture of upper management filtered down, I believe things would improve.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Think twice...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Phoenix International Freight Services

    Pros

    Third largest NVOCC trans-Pacific Eastbound to the U.S.. 16 owned-offices in China

    Cons

    Management does not value or nurture their hard-working employees.

    Advice to ManagementAdvice

    Try talking to your employees once in a while to understand what is going on in your company/business.

    Doesn't Recommend
    Disapproves of CEO

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