Phone Bank Systems
3.0 of 5 2 reviews
www.phonebanks.com East Lansing, MI 50 to 149 Employees

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Sarah Shaw


50% of employees recommend this company to a friend
2 Employee Reviews
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  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

This was a good place to work for college students looking to make a little bit of extra cash.

Anonymous Employee (Former Employee)
East Lansing, MI

I worked at Phone Bank Systems

ProsYou didn't have to try to SELL things to callers. I liked that you were just taking inbound calls from people who WANTED to order a specific product.

You work mostly with other college aged students. Also, it was nice because during times when the phone calls where not coming in, you were allowed to read a book or do whatever else you wanted to do.

ConsIf you want to work more than part-time, it may be difficult to get the amount of hours to do so.

Advice to Senior ManagementEveryone was very approachable and easy going. I never had any problems with the management or the job in general.

Yes, I would recommend this company to a friend

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  • Culture & Values
         
  • Work/Life Balance
         
  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         

 

Management exploits workers, extremely high turnover

Phoner (Former Employee)
East Lansing, MI

I worked at Phone Bank Systems part-time for more than a year

ProsNo movement required, no menial tasks

ConsManagement has cleverly made it nearly impossible to hit bonus thresholds
Customers are usually irate and annoyed because they get calls from PBS daily

Advice to Senior ManagementCompensate workers better

No, I would not recommend this company to a friend

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