Phone Bank Systems

  www.phonebanks.com
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Phone Bank Systems Reviews

2 Reviews

2.8
2 Reviews

Recommend to a friend
Approve of CEO
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Sarah Shaw
0 Ratings

Employee Reviews

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  1.  

    This was a good place to work for college students looking to make a little bit of extra cash.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  East Lansing, MI
    Former Employee - Anonymous Employee in East Lansing, MI

    Pros

    You didn't have to try to SELL things to callers. I liked that you were just taking inbound calls from people who WANTED to order a specific product.

    You work mostly with other college aged students. Also, it was nice because during times when the phone calls where not coming in, you were allowed to read a book or do whatever else you wanted to do.

    Cons

    If you want to work more than part-time, it may be difficult to get the amount of hours to do so.

    Advice to ManagementAdvice

    Everyone was very approachable and easy going. I never had any problems with the management or the job in general.

    Recommends
  2.  

    Management exploits workers, extremely high turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Phoner  in  East Lansing, MI
    Former Employee - Phoner in East Lansing, MI

    Pros

    No movement required, no menial tasks

    Cons

    Management has cleverly made it nearly impossible to hit bonus thresholds
    Customers are usually irate and annoyed because they get calls from PBS daily

    Advice to ManagementAdvice

    Compensate workers better

    Doesn't Recommend
    Neutral Outlook

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