Phones 4u Reviews

Updated June 4, 2015
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Phones 4u CEO Tim Whiting
Tim Whiting
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35 Employee Reviews

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  1. Loved it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Phones 4u full-time

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    challenging, no 2 days the same

    Cons

    not much scope for salary improvment

    Advice to Management

    basic salary for support staff just as important as commission for sales


  2. Phones for you as a staff employee

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant
    Former Employee - Sales Consultant

    I worked at Phones 4u

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great social environment with dealing with different customers

    Cons

    Target based workplace, which often put pressure to cut on quality

    Advice to Management

    Give more responsibility to lower staff


  3. Best time of my life

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deputy Manager in London, England (UK)
    Former Employee - Deputy Manager in London, England (UK)

    I worked at Phones 4u full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great training, faced paced. Started as a young quiet lad but now can sell ice to Eskimos.

    Cons

    Many dodgy consultants, old equipment.


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  5. Finance Graduate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Phones 4u

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Good for developing personal skills and the ability to work under pressure. Study support available for processional qualifications. Plenty of social events.

    Cons

    Extremely long hours. Lack of management support. The salary reviews are very subjective and are not necessarily based on job performance and exam results.

    Advice to Management

    Re balance the focus on business needs and the development of individuals for more of a long term focus and experience around the business.


  6. Always changing, amazing training, very good with bonuses.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Deputy Manager in Newcastle under Lyme, England (UK)
    Former Employee - Deputy Manager in Newcastle under Lyme, England (UK)

    I worked at Phones 4u

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    They were very fair with paying out commissions and bonuses, if months were slow they'd pay out at 95% of target. If nps negatives were beyond your control you can appeal and remove them. Help was always available, communication was superb. Overall the whole company had a family feel to it.

    Cons

    Nothing, apart from letting greed ruin a great brand.

    Advice to Management

    Never sell to a private equity firm


  7. GOOOD PLACE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Stratford, London, England (UK)
    Current Employee - Sales Consultant in Stratford, London, England (UK)

    I have been working at Phones 4u full-time (Less than a year)

    Pros

    Good benefits Gone into administration

    Cons

    Gone into administration Gone into administration

    Advice to Management

    None Gone into administration


  8. Awesome

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Phones 4u

    Pros

    Excellent training from all departments

    Cons

    Pay rises are few and far between

    Advice to Management

    Share more


  9. Dodgy company not surprised its gone as it was sold off based on dodgy sales figures

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Store Manager in Clapham, London, England (UK)
    Former Employee - General Store Manager in Clapham, London, England (UK)

    I worked at Phones 4u full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Great training and sales tools. Exciting incentives

    Cons

    cons are it is a big con, Commission was taken away from colleagues and managers alike for silly things. They had a compliance matriix which kept changing every week so that you were more likely to make mistakes so that they didn't have to pay out. My store which traded effically and compliantly was never at the top as the guy down the road was selling to box breakers and to dodgy asian dealers who they had an arrangement with. People from abroad were encouraged to say they were here for 3 years even though they hadn't and often left the branch with 2 phones that they didn't need and wouldn't pay for as they would be on the plane home in a few months

    Advice to Management

    what management the managers on the whole barring a few exceptions were dodgy rats in suits. Not surprised its gone


  10. Fast paced, dynamic, wealth of experience in the retail sector to be gained

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Stoke-on-Trent, England (UK)
    Current Employee - Senior Project Manager in Stoke-on-Trent, England (UK)

    I have been working at Phones 4u full-time (More than a year)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Great exposure gained working with Trans-global Teams and multiple office cultures across several countries and different time zones, this extends to third party business partners. It's quite fulfilling bringing all this together to make it work towards achieving one common goal. Managers are entrust to get on with it and not micro managed.

    Cons

    Can be quite brutal in terms of work life balance and the need to react to the ever changing retail market.

    Advice to Management

    Work/life balance issue had been raised. The management team listened and rectified.


  11. Best years of my life

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Store Manager in Edinburgh, Scotland (UK)
    Former Employee - General Store Manager in Edinburgh, Scotland (UK)

    I worked at Phones 4u full-time (More than 8 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Remuneration excellent, fast paced sales with exception training to give you the right tools to succeed. Great progression opportunities

    Cons

    Private Equity firm owners got greedy and forced company into administration due to high interest loans pricing P4u out of the market against competitors

    Advice to Management

    Secured deals before you risk the company's future



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