Piedmont Natural Gas

www.piedmontng.com

Piedmont Natural Gas Reviews

Updated January 20, 2015
Updated January 20, 2015
15 Reviews
4.1
15 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Piedmont Natural Gas Chairman, President, and CEO Thomas E. Skains
Thomas E. Skains
12 Ratings

Employee Reviews

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  1.  

    Great place to work!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC

    I have been working at Piedmont Natural Gas full-time (more than 10 years)

    Pros

    Great benefits, salary, flex schedules and down-to-earth top management and peers make PNG a great place to work.

    Cons

    Departmental cross training doesn't happen, if an employee leaves the company that knowledge goes with them.

    Advice to ManagementAdvice

    Ensure that employees are cross trained, it would be less confusion when someone leaves the company.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Gas

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative I in Charlotte, NC
    Former Employee - Customer Service Representative I in Charlotte, NC

    I worked at Piedmont Natural Gas full-time (more than a year)

    Pros

    Great Benefits for the company

    Cons

    Questionable Training Techniques withingthe Cusotmer Service Dept

    Advice to ManagementAdvice

    consistency throughout the company about policy

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3.  

    Call center rep

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center Representative in Fayetteville, NC
    Former Employee - Call Center Representative in Fayetteville, NC

    I worked at Piedmont Natural Gas full-time (more than 3 years)

    Pros

    Pay and benefits are great.

    Cons

    Listening to customers complain about stuff you may not be able to help them with. You can't give everyone what they want and some customers of course don't understand this.

    Recommends
    Approves of CEO
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  5. 1 person found this helpful  

    Excellent Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Piedmont Natural Gas

    Pros

    Full time, excellent pay, great benefits, large bonuses, raises once or twice a year based on performance.

    Cons

    No promtions unless you move to Charlotte.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Company, Plenty of Opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Analyst in Charlotte, NC
    Former Employee - Analyst in Charlotte, NC

    I worked at Piedmont Natural Gas full-time

    Pros

    Piedmont does a great job of recognizing and developing talented employees. New ideas or approaches are well-received. Management is happy to be a resource throughout the company, and learning and growth are encouraged. Excellent work/life balance.

    Cons

    Employees rarely leave the company, so opportunities for advancement are limited. Some areas can be somewhat slow to embrace change.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Best company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Bilingual Customer Service Representative in Charlotte, NC
    Current Employee - Senior Bilingual Customer Service Representative in Charlotte, NC

    I have been working at Piedmont Natural Gas full-time (more than 10 years)

    Pros

    Skills of training and family orientate .

    Cons

    Solve customer issues in a professional manner.

    Advice to ManagementAdvice

    Keep training old and new employees.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Intern Review

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Piedmont Natural Gas as an intern

    Pros

    Great people, well-organized, fun events

    Cons

    under utilized due to internship being completed during slow season

  9.  

    Customer service representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Fayetteville, NC
    Current Employee - Customer Service Representative in Fayetteville, NC

    I have been working at Piedmont Natural Gas full-time (more than 8 years)

    Pros

    Excellent pay, benefits, great environment,wonderful people.

    Cons

    Hours, forced to sale . Hard to get promoted unless you are willing to relocate.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Training was good but...

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Piedmont Natural Gas

    Pros

    The training was good but once you get out on the floor it all goes out the window. It's survival of the fittest.

    Cons

    There is no chance for advancement in the lower positions

  11.  

    A great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Charlotte, NC
    Former Employee - Administrative Assistant in Charlotte, NC

    I worked at Piedmont Natural Gas full-time (more than 5 years)

    Pros

    The benefits package is, for the most part, highly satisfying in comparison to other businesses in the area.

    Cons

    This is a negative of the benefits package The company was Inconsistent in the process of determining the level of further education they would pay for. (see more in next box)

    Advice to ManagementAdvice

    Be consistent in the way that you provide assistance for employees to further their education. When an employee already has a bachelors degree that had they already obtained on their own but is not in a supervisory position, pay for their masters degree now so that they can move up. Disallowing the masters level educational benefit to any position below supervisors makes it difficult for employees to move up. I know of one person that was not in a supervisory position and the company paid for her masters degree anyway. She was able to move up in the company and has done very well.

    Recommends
    Neutral Outlook
    Approves of CEO

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