Pier 1 Imports Reviews

Updated October 19, 2014
Updated October 19, 2014
587 Reviews
3.2
587 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
316 Ratings

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 61 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 17 reviews)


Cons
  • Having to push the Pier 1 credit card on everyone that walks in the door (in 110 reviews)

  • This job is only good if you're looking to work part time, a couple of days per week (in 43 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    A great company which values its employees.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Material Handler in Savannah, GA
    Former Employee - Material Handler in Savannah, GA

    I worked at Pier 1 Imports full-time (more than an year)

    Pros

    Great management, opportunities to cross train, great pay, great benefits

    Cons

    Sometimes production goals can be hard to reach

    Advice to ManagementAdvice

    Stay great

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Teamwork and fun loving environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate in Kansas City, MO
    Current Employee - Sales Associate in Kansas City, MO

    I have been working at Pier 1 Imports part-time (more than 5 years)

    Pros

    Working here partime works out real well because I can take time off for going back to school, vacations, or whatever needed

    Cons

    2 weeks of Scheduling is done in advance so make sure you have your days off set on teamworks

    Advice to ManagementAdvice

    Be open to hear and listen to all associates when they have personal issues

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Wonderful Associates!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Leader in Columbia, MD
    Current Employee - Sales Leader in Columbia, MD

    I have been working at Pier 1 Imports part-time (more than 3 years)

    Pros

    Woonderful people to work with. Customers are generally a pleasure. Great products. The employee discount is acceptable.

    Cons

    Pay is low compared to other retailers. Lots of early mornings if your part of the truck team. Lots of late nights if your part of the transition team.

    No longer offers benefits to part time associates.

    Does not promote with-in like they could.

    Advice to ManagementAdvice

    A just your pay and promotion scale.

    Recommends
    Positive Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    I loved working there would still work there if I hadn't moved!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager/Sales Lead in Bellevue, WA
    Former Employee - Manager/Sales Lead in Bellevue, WA

    I worked at Pier 1 Imports full-time (less than an year)

    Pros

    Management always treated everyone fairly and were always very understanding if anyone needed to switch shifts or have any problems. The company is very customer focused and make all the employees feel comfortable if they have any suggestions.

    Cons

    The only con is they really push you to get customers to open up credit cards and a lot of customers don't want to talk to someone about opening a credit card.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Sales Associate

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Dallas, TX
    Current Employee - Sales Associate in Dallas, TX

    I have been working at Pier 1 Imports part-time (more than 5 years)

    Pros

    Flexible hours, good products, workable holiday hours

    Cons

    personal growth can be hard at times

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    sales lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Leader in Daphne, AL
    Former Employee - Sales Leader in Daphne, AL

    I worked at Pier 1 Imports full-time (more than an year)

    Pros

    Great team, flexible hours when fully staffed.

    Cons

    -It's hard to keep the store fully staffed when the company pays so low and offers so few hours to associates and sales leads.
    - you are expected to do a lot a work for little pay
    - the work is very accident prone and very physical. If you aren't strong or willing to work your butt off, forget it.

    Advice to ManagementAdvice

    My store managers were wonderful and very caring, so no advice needed here.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Overnight Stock Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Overnight Stock Coordinator in New York, NY
    Current Employee - Overnight Stock Coordinator in New York, NY

    I have been working at Pier 1 Imports full-time (more than 3 years)

    Pros

    It is interesting if you are creative. If you like to arrange furniture and design displays that will be appealing to the consumer. If you are working in the New York City Area you are compensated weekly instead of Bi-Weekly.

    Cons

    Compensation is no competitive and under satisfactory for the amount of work and commitment required. Leadership is reactive instead of pro-active. You will consistently be understaffed and over worked. There isn't any effective training to elevate the efficiency and productivity of the team as well as your role. The office culture is very catty and competitive. There are constant violations of H.R confidentiality agreement. If you don't mind it being shared then do tell all. Mediocre Benefit package.

    Advice to ManagementAdvice

    Listen to your employees. Appreciate them and raise morale.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    Friendly and unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Pier 1 Imports part-time (less than an year)

    Pros

    Best people I've ever worked with, family culture. Lots of training for the job and managers that really care about what they do. 25% discount.

    Cons

    No respect for schedules. Required late night projects and early morning meetings not specified in the hiring process outside of normal business hours. Low wages for what is required/expected of you. No commission for sales.

    Advice to ManagementAdvice

    Give the option for no "flex" shifts.
    Higher starting wage.
    Give commissions for rewards card sales.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Very little room for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate
    Former Employee - Sales Associate

    I worked at Pier 1 Imports part-time (less than an year)

    Pros

    My coworkers were generally very friendly and helpful. Management was really nice and they are very good about working around your schedule.

    Cons

    This job is only good if you're looking to work part time, a couple of days per week. This might be an ideal situation for someone that's semi-retired looking to get out of the house, or a college/high school student, or if you're just looking for a second job.Every sales associate is considered a "limited employee", meaning they are all part time and not one of them can work more than 20 hrs a week. You'll be lucky to work 10 hrs a week, because they hire such a large amount of sales associates and keep them all working just a couple days per week. The only way to get more hours is to be promoted to a management position, and that's very unlikely to happen considering there are a lot of sales associates that have been there for years, trying to move up in the company. And if you DO move up, you'll hardly get a raise and you'll work maybe, 30 hrs a week (not even full time). They push the Pier 1 card way too hard on customers, and train the employees to badger the customers and follow them around the store trying to get them to buy something. They push employees way too hard to make sales. The sales goals are completely unrealistic.

    Advice to ManagementAdvice

    Quality not quantity..hire less sales associates and give them more hours, better pay and benefits. Set REALISTIC sales goals and don't push your associates to annoy customers into buying something or signing up for the pier 1 card. Most shoppers do not like to be pestered into buying or signing up for something

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Over-worked as a part-timer

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in College Station, TX
    Former Employee - Sales Associate in College Station, TX

    I worked at Pier 1 Imports part-time (less than an year)

    Pros

    Fast paced work
    Opportunities to distinguish oneself from work accomplishments
    Discounts on store merchandise

    Cons

    Sales goals set unrealistically high for the amount of store traffic
    Penalties arising from not meeting those sales goals
    Was forced to work through sickness, resulting in more sickness

    Advice to ManagementAdvice

    Do not expect part-timers who are on a tight schedule (school, other jobs, etc.) to reach the top of the sales chart during their time there. It is very improbable for those that work 15 hours.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Pier 1 Imports Photos

Employees only area at a Pier 1 in California.... note the "Don't mess with Texas" on the chalk board...
Taking wicker basket off the shelf for a customer who was laughing hysterically
Pier 1 Imports
christmas

+ Add Photo

Work at Pier 1 Imports? Share Your Experiences

Pier 1 Imports

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.