Pier 1 Imports Reviews

Updated July 2, 2015
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850 Employee Reviews

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  1. Have you been chatted in?!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Watertown, NY
    Former Employee - Sales Associate in Watertown, NY

    I worked at Pier 1 Imports

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Nice discount and that's all about it. The other girls I worked with were either anti social or too big for their britches.

    Cons

    Pay is WAY too low for all that furniture assembling you have to do. Also, they keep a very careful eye on how many hours you work so you don't qualify for vacation days, etc.

    Advice to Management

    Please train your new employees better. I was propped down in front of a video monitor to watch useless work videos before being thrown on the sales floor.


  2. Sales Associate

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Jackson, TN
    Former Employee - Sales Associate in Jackson, TN

    I worked at Pier 1 Imports part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    25 % off discount for employees.

    Cons

    Only four hour shifts. Only 8 - 12 hour work weeks!


  3. Helpful (1)

    Good discount, bad management.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate in Santa Ana, CA
    Current Employee - Associate in Santa Ana, CA

    I have been working at Pier 1 Imports

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Employee discount and some nice associates.

    Cons

    Management is extremely under qualified for their positions. Management can often be seen gossiping about associates on the sales floor. Your job gets threatened every time you dont convince someone to open up a credit card. In the short time I worked there about 4 people quit and I know of two more who put in their 2 weeks. The company and management do not care about your wellbeing and job satisfaction. They also fail to recognize high turnover rates. If you do manage to trick someone into opening a credit card, management won't commend you, instead, they'll list off other things you should've done that day on top of it (like getting e mails from customers). Just please, do not work here. If you like this store, stay a customer, this job will destroy your happiness and self confidence.

    Advice to Management

    Authoritarian ways of management are out the door and people dont respond well to it. Could use an update.


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  5. Worst Company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant General Manager in Ankeny, IA
    Former Employee - Assistant General Manager in Ankeny, IA

    I worked at Pier 1 Imports

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    nothing about this company is worker friendly

    Cons

    All aspects of the job are rediculous

    Advice to Management

    train better, better vacation


  6. It was okay, but wouldn't recommend unless you wanted to maybe work once in awhile

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Sales Associate
    Former Employee - Seasonal Sales Associate

    I worked at Pier 1 Imports part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    As everyone else says - Merchandise Discount. Was a nice new store, bright. Not like the old stores with dark red floors dark colors, drab!

    Cons

    Was hired by a "group" interview. That was interesting, never went through that before. Store manager didn't have a clue about any of the people she hired, that was why she got people that would maybe show up. Manager & Asst. Mangers were snobs and rude to the sales associates. Guess they thought they were better than any of use. They would schedule you to work, BUT you had to call in 1 hour before your scheduled time to work to find out if you were to come in. Absolute waste of time as you couldn't make plans as you didn't know if you were going to work or not. Needless to say, after a month, I was out of there. Would not recommend ever unless you want to maybe work.

    Advice to Management

    Treat the sales associates like human beings, they are the ones that REALLY do the work. Stop being snobs as you aren't any better than any of them. Do one on one interviews you might learn more about a person that way. Stop interrupting the sales associates when they are talking to a customer. That is rude Let them do the job they were hired to do - sell. Upper management you should take heed as well.


  7. Pier Misery

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pier 1 Imports

    Pros

    overall bad place to work in general

    Cons

    overall bad place to work, nothing more to say


  8. Helpful (1)

    Demanding and stressful

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Orlando, FL
    Former Employee - Sales Associate in Orlando, FL

    I worked at Pier 1 Imports

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Discount, selection of merchandise, locations

    Cons

    Working at pier 1 was very labor intensive and demanding from all levels of management. For the amount of pay you received they demanded a lot from you with little help. It was very difficult to keep the store looking neat and presentable when you had to make sure everyone is being taken care of. Then at checkout you basically had to solicit a million things when you just hounded them on the sales floor to open a credit card. Also most of the time it was only you and one other person working, usually the manager on duty. You never got a break, only if you worked more than 7 hours. They also basically judged your job performance based on the amount of credit cards you opened.

    Advice to Management

    Corporate should spend more time in the stores to get a real idea of their customers and their expectations. Stop being cheap with your employees.


  9. Helpful (2)

    Tiring job with very low pay.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pier 1 Imports part-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    1) Working at pier 1 gives you the opportunity to expand your creativity and play around with colors, shapes and sizes in merchandise. 2) Helping customers decorate their homes not only is fun but also develops a relationship with them. 3) Associates also receive a 25% discount which is nice.

    Cons

    1) Management looks down on associates for not reaching instant credit goals. 2)Associates are trained to push credit cards on customers making the customers very frustrated and not wanting to shop in the store. 3)Associates also cannot request days off during any holidays. 4) Most of the work I do at pier 1 is transitions and placing in the store, and so many hours with no break or 30 minutes break can really run you down. 5) Associates also are not appreciated for work they do, and are paid way to little to be climbing ladders and getting up in high lofts to bring large merchandise down. 6) managers talk down to associates if their hourly goals and conversion rates are not met blaming the associates. 7) Managers can schedule flex shifts so the associates have to wait all day and call in 2 hours before the shift to make sure they're working that day or not. 8) Most of the merchandise is moved almost every day making it hard for the customer to remember where everything is and also is tiring for the associates who know that the merchandise will be moved around again in two days. 9) Last but no least, pay is so low that pier 1 can literally only be a 2nd job, a "just for fun" job.

    Advice to Management

    1) Treat employees with more respect and care. 2) Give employees who have been there for hours a little break as talking to customers and moving merchandise can get very tiring. 3) Stop pushing the associates to sell so many ICC's. 4) Treat customers with more respect if they open a card and purchase 1,000 dollars worth of merchandise.


  10. Helpful (2)

    Not What You'd Think

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Phoenix, AZ
    Former Employee - Sales Associate in Phoenix, AZ

    I worked at Pier 1 Imports

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I received a nice discount and cool offers during the holiday season.

    Cons

    Very unsafe working conditions. My store had the smallest stock room in the state, so boxes would be piled high and would occasionally fall on me. And these boxes contained furniture. Also, management was pretty bad (even for retail). i worked at two different stores in two different states, and both managers were hardly there at all. Whenever they were there, they made cruel and disparaging remarks about other employees. Pier 1 is hardly the company it wants you to believe through those whimsical, charming commercials. Even the furniture is poorly made.

    Advice to Management

    Hire better people.


  11. Helpful (2)

    Any job is better than this!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Vancouver, BC (Canada)
    Current Employee - Sales Associate in Vancouver, BC (Canada)

    I have been working at Pier 1 Imports

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Well this is easy, the pros are the discount and the people you work with. Customers are pretty good as well. Not many complaints.

    Cons

    They absolutely abuse the "on call" system. Be prepared to have 3- 4 flex shifts (a.k.a. no shift). Work one useless 4 hour shift then call in up to 4 times a week in the middle of the day to see if they need you to come in. Thus holding you hostage till you get the green light to stay home and make no money. Try taking that to the bank. Unless your independently wealthy and looking to waste time at a home decor store just for giggles, get another job.

    Advice to Management

    Set some realistic expectations for the business needs so you don't have more than half of your staff on call for days on end.



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