Pier 1 Imports

  www.pier1.com
  www.pier1.com

Pier 1 Imports Reviews

Updated November 25, 2014
Updated November 25, 2014
609 Reviews
3.1
609 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pier 1 Imports President, CEO, and Director Alex Smith
Alex Smith
323 Ratings

Review Highlights

Pros
  • The employee discount was the only thing good about the job (in 65 reviews)

  • Most of the people are fun to work with, and extremely enthusiastic (in 17 reviews)


Cons
  • Having to push the Pier 1 credit card on everyone that walks in the door (in 117 reviews)

  • This job is only good if you're looking to work part time, a couple of days per week (in 44 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Loved the atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate
    Current Employee - Sales Associate

    I have been working at Pier 1 Imports part-time (more than an year)

    Pros

    It was a great place to work for me. My store manager was very nice and upbeat, but she did expect a lot from us. Very positive though and a great experience for me.

    Cons

    There wasn't much I didn't like about Pier 1 Imports. The music soundtracks got old, but that was about it.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Best retailer to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Federal Way, WA
    Current Employee - Store Manager in Federal Way, WA

    I have been working at Pier 1 Imports full-time (more than 5 years)

    Pros

    They truly care about their employees, from the bottom up. GREAT benefits for Full time employees. They encourage feedback from the store level.

    Cons

    Typical cons in retail.....SCHEDULE! (BUT they are much better than MANY retailers out there!)

    Recommends
    Approves of CEO
  3. 1 person found this helpful  

    Wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Stafford, VA
    Current Employee - Store Manager in Stafford, VA

    I have been working at Pier 1 Imports full-time (more than 3 years)

    Pros

    The product and culture of the business

    Cons

    I don't have any cons :)

    Recommends
    Neutral Outlook
    Approves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Great company for various career choices

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Manager in Dallas, TX
    Former Employee - Regional Manager in Dallas, TX

    I worked at Pier 1 Imports full-time (more than 10 years)

    Pros

    Great company to work for in terms of growth and development.

    Cons

    The processing of truck in such a small stockroom

    Advice to ManagementAdvice

    Keep doing what you are doing to keep the company moving forward

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great atmosphere to work in!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Bourbonnais, IL
    Current Employee - Assistant Manager in Bourbonnais, IL

    I have been working at Pier 1 Imports full-time (more than an year)

    Pros

    I love the people I work with, its like a well knit family. We work hard but we have so much fun working the floor together! Awesome opportunities to move up.

    Cons

    Having a life outside of work can be rather difficult with different shift day to day and week to week.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    pier 1 is a store and a familyl

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Wheaton, IL
    Current Employee - Sales Associate in Wheaton, IL

    I have been working at Pier 1 Imports part-time (more than an year)

    Pros

    staff is very close and friendly. managers are very supportive and generally support associates with tools on how to meet their goals rather than bossing them around. its a fun place to work if you are people oriented

    Cons

    never a chance to sit down until after your shift, or on break if you are an associate .

    Advice to ManagementAdvice

    keep up the supportive role you offer the associates and pay increases would be a great incentive as well

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Sometimes a bit "home grown," but very genuine...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Columbia, MD
    Former Employee - Store Manager in Columbia, MD

    I worked at Pier 1 Imports full-time (more than 5 years)

    Pros

    Flexible schedule, fantastic resources, tenured multi-unit and corporate team

    Cons

    Disconnect between line management, the field, and corporate

    Advice to ManagementAdvice

    Pier 1 Imports was a phenomenal company to work for. The multi-unit/district management throughout the country is very tenured and many, many corporate contacts have been with the brand for years. The company has a very cohesive vision and goal, and gives stores extremely challenging goals to meet (but they are not unrealistic). When I worked there, we were a little too lax about the return policy, and "trucks" are absolutely insane... sometimes one or two stock guys and a manager were unloading hundreds of boxes for hours in the pouring rain or a blizzard on an uncovered loading dock. The stockrooms are extremely small and I always felt that more selling cost (payroll) could be diverted to hiring a larger stock team. I also had a divisional director who, at the time, was extremely unprofessional and in the end, I left the company and a promising future with Pier 1 because of his behavior and lack of genuine regard for our store and the team. However, all things said, the product is fun and funky, the visual merchandising is clear and standardized, and the company's overall mission statement is very cohesive. I feel overall Pier 1 truly valued me, my team, and our customers.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Great Way To Advance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Store Manager in Richmond, VA
    Current Employee - Assistant Store Manager in Richmond, VA

    I have been working at Pier 1 Imports full-time (more than 3 years)

    Pros

    I started out as a Sales Associate and only 2 years later got promoted to the ASM Position. Pier 1 is not your typical retail store. If you are looking to just stand around and ring customer purchases, then this company is not for you. You have to absolutely from day one have naturally strong sales skills and know not only how to sale the product, but the store's credit card as well. As far a management, if you think your job is going to be an over paid babysitter, then you are wrong! As an ASM you will be responsible for organizing and executing monthly sale's promotions (store sales) on top of couching your associates to be effectively sellers, all the way ensure that you and your team are doing everything you can to meet the daily, weekly, monthly and quarterly sale goals.

    Cons

    The company is great, however the expectations for opening new credit card accounts can be a little overwhelming, especially with some what unrealistic goals.

    Advice to ManagementAdvice

    Take a deeper look into the logistics and demographic of your stores and ensure your regional/ territory managers are giving equal attention to everyone. I understand why higher volume stores would receive more attention, but I feel as a manager I would want everyone on my team to be strong and not put pressure on my few top performers to carry the weight of the team.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Roseville, CA
    Former Employee - Customer Service Representative in Roseville, CA

    I worked at Pier 1 Imports part-time (less than an year)

    Pros

    Great management, awesome employee discount, wonderful product to work with, excellent training. Overall a great place for an entry level position

    Cons

    The only con I can think of is that you have to work weekends, holidays, etc. But that is the nature of the beast in retail.

    Advice to ManagementAdvice

    Keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Family oriented-good work/life balance-

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pier 1 Imports full-time

    Pros

    very family oriented, stress good work/life balance-pay is good and comparable to other companies,

    Cons

    Lean staffing means your responsibilities sometimes did not match your skill set yet expectation was to stretch your skill set to the maximum potential

    Advice to ManagementAdvice

    if you're running company with a lean staff, remember the teams that are left can suffer from feeling overworked, lack of direction, and feeling that there is no room for promotion or growth within the department

    Recommends
    Positive Outlook
    Approves of CEO

Work at Pier 1 Imports? Share Your Experiences

Pier 1 Imports

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.