Pillar Hotels and Resorts

  www.pillarhotels.com
  www.pillarhotels.com

Pillar Hotels and Resorts Reviews in Morgan Hill, CA

39 Reviews
2.3
39 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Chris Russell
23 Ratings

2 Employee Reviews Back to all reviews

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  1. 1 person found this helpful  

    Nice place to work, seems like the corporate part has everything organized and well-managed so business goes smoothly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Front Desk in Morgan Hill, CA
    Current Employee - Front Desk in Morgan Hill, CA

    I have been working at Pillar Hotels and Resorts full-time (less than an year)

    Pros

    Organized, good pay, benefits, non-union.

    Cons

    Drama with other employees, hostility with other employees.

    Advice to ManagementAdvice

    Treat employees like adults instead of like children who are beneath them.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Employee Turnover adds stress to team.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Guest Service Agent in Morgan Hill, CA
    Former Employee - Guest Service Agent in Morgan Hill, CA

    I worked at Pillar Hotels and Resorts

    Pros

    Customer Service is king.
    Benefits do eat a significant part of the check but they are on the table
    You will be fairly compensated for your position you hold in comparsion to the industry average.

    Cons

    The team was micromanaged from operation manager as a guest service agent. Information is communciated downward ineffectively from up above.

    Advice to ManagementAdvice

    Lessen the micromanagement and lengthen training weeks from two weeks to four possibly. Also training your replacement is cruel.

    Doesn't Recommend
    Disapproves of CEO

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