Pilot Flying J

  www.pilotflyingj.com
  www.pilotflyingj.com
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Pilot Flying J Reviews

Updated September 15, 2014
Updated September 15, 2014
211 Reviews
2.6
211 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pilot Flying J CEO Jimmy Haslam
Jimmy Haslam
64 Ratings

Review Highlights

Pros
  • Get to talk to people all day, fast paced at times, good first job (in 14 reviews)

  • Opportunity for advancement is good and most co-workers are friendly (in 6 reviews)


Cons
  • Upper management expects a-grade work for f-grade pay (in 13 reviews)

  • long hours, unappreciative upper management, penny pinching to the max (in 8 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    As a driver,its a good job. Best I've had since I first got my class A 15 yrs ago.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    Current Employee - Fuel Driver  in  Sacramento, CA
    Current Employee - Fuel Driver in Sacramento, CA

    I have been working at Pilot Flying J full-time for more than 5 years

    Pros

    I do my job with no one bothering me. We are pretty laid back,although that could be different depending on what area you're working at and weather your lead driver is a cool guy.

    Cons

    I don't have many cons. I do pretty well. It's not perfect but pilot is better than most fuel company's. They are a little tight with their raises, that's my only con.

    Advice to ManagementAdvice

    Nothing at this time. Wouldn't do any good anyway.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    loved the job... bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Black River Falls, WI
    Former Employee - Cashier in Black River Falls, WI

    I worked at Pilot Flying J full-time for less than a year

    Pros

    fun, exciting, meeting all kinds of new people. laid back depending on management.

    Cons

    can not keep management and depending on who is gm it is either hell or heaven.

    Advice to ManagementAdvice

    find better permanent management

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Demanding

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pilot Flying J

    Pros

    Enjoyed seeing a variety of people.

    Cons

    Upper management expected too much for too little pay.

    Advice to ManagementAdvice

    Take an interest in the employees as much as you do the numbers

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  5.  

    Unethical company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Management  in  Knoxville, TN
    Current Employee - Corporate Management in Knoxville, TN

    I have been working at Pilot Flying J full-time for more than 5 years

    Pros

    Pay well and nobody is looking over you.

    Cons

    Always firing management with no reason other than if they don't like you.

    Advice to ManagementAdvice

    Be compliant and ethical and treat employees right.

    Recommends
    Negative Outlook
    Disapproves of CEO
  6.  

    A Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager  in  Phoenix, AZ
    Former Employee - Shift Manager in Phoenix, AZ

    I worked at Pilot Flying J full-time for more than a year

    Pros

    I enjoyed my time with this company. The wage was competitive and I was treated well. The only reason that I left was because I was offered a store manager position with another company. Looking back at it, I wish I would have stayed and rode out my time to become manager with them.

    Cons

    Second shift for this position. The restructure of the company made it slightly more difficult to advance.

    Recommends
    No opinion of CEO
  7. 1 person found this helpful  

    Don't work here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook  in  Lebanon, IN
    Former Employee - Cook in Lebanon, IN

    I worked at Pilot Flying J full-time for less than a year

    Pros

    Absolutely nothing. The company is a complete joke.

    Cons

    Management is rude to workers. I worked in kitchen, and I was expected to do literally 3 different jobs at the same time. For the work I did, being paid minimum wage wasn't going to cut it. They would also schedule me closing the kitchen one night, then come in at 5 the next morning. Happened quite a few times. Also they're a fraud, I couldn't fill out my taxes with my W-2 from there, never got it. I called many times to talk to the manager, he was "not there" every time. Called the IRS, they sent them a notice to send me a W-2 but I still didn't get it and called back and the IRS never even got my W-2 when I started working. I even had extea taken out of my paychecks, and never got any of it back. Getting paid was either being sent to a card they give you or direct deposit, so there wasn't really much proof of you working there unless you could show when you got paid but on the bank statements it doesn't show up as Flying J and you never got a pay stub. Wasn't just me they scammed out tax money from, I was told about other people having it happening to them as well.

    Advice to ManagementAdvice

    Change everything.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8.  

    Great growth opportunities for hard workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Pilot Flying J full-time for more than 10 years

    Pros

    Fast-paced, high volume business. If you are a hard worker, then we develop you & continue to train you as you advance up the ladder. You must be a go-getter.

    Cons

    Must be able to persevere & work long hours. You must be highly energetic.

    Advice to ManagementAdvice

    Senior mgmt is willing to listen to ideas that come from the field . They even hold sessions asking how they can improve.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Hope your a hard worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Leader  in  Port Huron, MI
    Current Employee - Guest Service Leader in Port Huron, MI

    I have been working at Pilot Flying J full-time for more than a year

    Pros

    Company likes to promote from within an they do offer bonuses

    Cons

    They basically expect you to have open availability an if your in a hourly management position you will pretty much be on call all the time

    Advice to ManagementAdvice

    Learn as much as humanly possible an learn to stand up for yourself an dont let other managers in the store or regionals walk all over you cause they will an they will try to push your limits

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Terrible experience overall, from upper management to customers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RGM
    Current Employee - RGM

    I have been working at Pilot Flying J full-time for less than a year

    Pros

    You get paid weekly and benefits are good. Many locations to be able to relocate if needed.

    Cons

    Constantly understaffed but expectations are unrelentingly. Dangerous environment specially overnight. Many rude customers.

    Advice to ManagementAdvice

    Invest more in employees work life balance instead of using them up until they are ready to leave.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Very organized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Facility Manager  in  Elkton, MD
    Former Employee - Facility Manager in Elkton, MD

    I worked at Pilot Flying J full-time for more than a year

    Pros

    Multi faceted business that does 350,000 per day per unit

    Cons

    Salary caps do not let you advance

    Advice to ManagementAdvice

    Be prepared to do several jobs at once

    Recommends
    Neutral Outlook
    Approves of CEO

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