Pilot Flying J Reviews

Updated July 26, 2015
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2.6
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Recommend to a friend
Approve of CEO
Pilot Flying J CEO Jimmy Haslam
Jimmy Haslam
122 Ratings

Pros
  • Fast-paced, high volume business (in 17 reviews)

  • Great People to work with, Bonus is nearly guaranteed (in 8 reviews)

Cons
  • Upper management expected too much for too little pay (in 17 reviews)

  • Must be able to persevere & work long hours (in 9 reviews)

More Pros and Cons

331 Employee Reviews

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  1. Maintenance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Knoxville, TN
    Former Employee - Anonymous Employee in Knoxville, TN

    I worked at Pilot Flying J

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great Management and variety of good people that would help you in anyway, Work at your own skill level.

    Cons

    The hours and being the only one on shift for maintenance at night when during the day they have 2 to 3 employees on site to help out.


  2. Project Manager at corporate office

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager In Construction & Design in Knoxville, TN
    Current Employee - Project Manager In Construction & Design in Knoxville, TN

    I have been working at Pilot Flying J full-time (More than 10 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great upper management; very fast pace and challenging but rewarding; if successful in your jobs/projects, you will get significant compensation in the form of bonuses.

    Cons

    A lot of travel; long hours; at times can be extremely stressful; Have to be on top of your game at all times and constantly give 110%, or better start looking for a new job because you will be fired. if you can excel as a PM in design and construction department, you can be successful anywhere.


  3. well well lets see

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier in Lordsburg, NM
    Current Employee - Cashier in Lordsburg, NM

    I have been working at Pilot Flying J

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    flexible in schedule, understands and listen to need of employees and customers, tries and mostly succeeded's to find and fix any problems immediately

    Cons

    it can sometimes take a while to get what we need, some employees make it a habit to be late everyday, no call no shows. things can sometimes go un ordered or be forgotten, management goes by whos been there the longest.


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  5. Helpful (1)

    Pilot

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pilot Flying J full-time

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Great benefits and competitive pay.

    Cons

    They have integrity issues at a high level that trickles down into their stores.

    Advice to Management

    You can make a profit and still have integrity.


  6. Ehh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member in Haubstadt, IN
    Former Employee - Team Member in Haubstadt, IN

    I worked at Pilot Flying J

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    It always has plenty of hours if you wanted them. Discounted food was a semi plus.

    Cons

    You smell terrible at the end of the day. Discounts only go to half off up to $8, no facial hair.


  7. 24/7 job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Corporate Employee in Knoxville, TN
    Former Employee - Corporate Employee in Knoxville, TN

    I worked at Pilot Flying J full-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    Pilot Flying J corporate has several employee health benefits such as an on-site workout room, paid family YMCA membership, paid local race entries, and physical trainer classes. Also, a high 401(k) match. PFJ has significant involvement in local charities and allows employees a paid day off to volunteer.

    Cons

    Pilot Flying J corporate is a fast paced environment with little regard for life balance. Executives often express appreciation for PFJ employees as a whole, however, there is little value placed on individuals.


  8. Cashier

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pilot Flying J part-time (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    You get to meet a lot of different people. Your day goes by quick because your always busy.

    Cons

    Truckers are the majority of your customers and they can be angry at times.

    Advice to Management

    Keep your social life at home.


  9. Seeking Better Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Knoxville, TN
    Current Employee - Anonymous Employee in Knoxville, TN

    I have been working at Pilot Flying J full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The people I work with are great. The work itself is easy.

    Cons

    Still waiting on raise I was promised a month ago, truckers can be needlessly mean, and they focus so much on your sales, it would better to go into an actual sales job. Also working at the test store is a joke. Corporate only seems to appreciate men, so if you're a woman, good luck! Was told the our faulty technology is something I'd just have to deal with and they only allow 2 people on the overnight.

    Advice to Management

    If you promote someone and tell them you are giving them a raise, it seems fair to expect the raise in UNDER a month.


  10. Night crew leader

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Night Crew Leader in Jerome, ID
    Current Employee - Night Crew Leader in Jerome, ID

    I have been working at Pilot Flying J full-time (More than 8 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Very busy job security for good workers

    Cons

    Not enough help The lines at cashiers are too long

    Advice to Management

    Customer service a must Need more help


  11. management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pilot Flying J

    No opinion of CEO
    No opinion of CEO

    Pros

    Benefits and pay are beyond the best in our little town!

    Cons

    Retention rate is low. Out of 70+ employees that opened the store almost 7 months ago only about 15 originals are still here



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