Pilot Flying J

  www.pilotflyingj.com
  www.pilotflyingj.com
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Pilot Flying J Reviews

Updated September 29, 2014
Updated September 29, 2014
214 Reviews
2.6
214 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pilot Flying J CEO Jimmy Haslam
Jimmy Haslam
65 Ratings

Review Highlights

Pros
  • Get to talk to people all day, fast paced at times, good first job (in 15 reviews)

  • Opportunity for advancement is good and most co-workers are friendly (in 6 reviews)


Cons
  • Upper management expected too much for too little pay (in 14 reviews)

  • long hours, unappreciative upper management, penny pinching to the max (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Hard to move up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Logistics Coordinator  in  Knoxville, TN
    Former Employee - Logistics Coordinator in Knoxville, TN

    I worked at Pilot Flying J full-time for more than a year

    Pros

    Great company values, pretty laid back as long as you're getting the job. They do care about their employees. pretty solid benefits

    Cons

    management does a very poor job at dispersing work load. very naive to how much time certain tasks might take. The most understaffed company iv'e ever worked for.

    Advice to ManagementAdvice

    Do a better job at spreading the work load out and hiring people in areas of need.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    promote within

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Co Manager  in  Clinton, NJ
    Former Employee - Co Manager in Clinton, NJ

    I worked at Pilot Flying J full-time for more than 8 years

    Pros

    If you have a good gm that is willing to work with you you can help them go far in the co

    Cons

    corp. neede to look at the over all store and realy see who and how is getting the work done and giving the best customer service while following policies and procedures

    Advice to ManagementAdvice

    need to be aware of the people that get the work done and stop and listen to there ideas and problems. this will help you with retention

    Recommends
    Positive Outlook
  3.  

    loved the job... bad management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Black River Falls, WI
    Former Employee - Cashier in Black River Falls, WI

    I worked at Pilot Flying J full-time for less than a year

    Pros

    fun, exciting, meeting all kinds of new people. laid back depending on management.

    Cons

    can not keep management and depending on who is gm it is either hell or heaven.

    Advice to ManagementAdvice

    find better permanent management

    Recommends
    Neutral Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    As a driver,its a good job. Best I've had since I first got my class A 15 yrs ago.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    Current Employee - Fuel Driver  in  Sacramento, CA
    Current Employee - Fuel Driver in Sacramento, CA

    I have been working at Pilot Flying J full-time for more than 5 years

    Pros

    I do my job with no one bothering me. We are pretty laid back,although that could be different depending on what area you're working at and weather your lead driver is a cool guy.

    Cons

    I don't have many cons. I do pretty well. It's not perfect but pilot is better than most fuel company's. They are a little tight with their raises, that's my only con.

    Advice to ManagementAdvice

    Nothing at this time. Wouldn't do any good anyway.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Unethical company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Management  in  Knoxville, TN
    Current Employee - Corporate Management in Knoxville, TN

    I have been working at Pilot Flying J full-time for more than 5 years

    Pros

    Pay well and nobody is looking over you.

    Cons

    Always firing management with no reason other than if they don't like you.

    Advice to ManagementAdvice

    Be compliant and ethical and treat employees right.

    Recommends
    Negative Outlook
    Disapproves of CEO
  7.  

    Demanding

    • Comp & Benefits
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pilot Flying J

    Pros

    Enjoyed seeing a variety of people.

    Cons

    Upper management expected too much for too little pay.

    Advice to ManagementAdvice

    Take an interest in the employees as much as you do the numbers

  8.  

    A Great Place to Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Manager  in  Phoenix, AZ
    Former Employee - Shift Manager in Phoenix, AZ

    I worked at Pilot Flying J full-time for more than a year

    Pros

    I enjoyed my time with this company. The wage was competitive and I was treated well. The only reason that I left was because I was offered a store manager position with another company. Looking back at it, I wish I would have stayed and rode out my time to become manager with them.

    Cons

    Second shift for this position. The restructure of the company made it slightly more difficult to advance.

    Recommends
    No opinion of CEO
  9.  

    They are very unfair do not care about the loyal employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Pilot Flying J full-time for more than 8 years

    Pros

    I can't think of any pros

    Cons

    They play favorites. Cut your hours will not listen to non manger employees. I have worked here going on 9 years. I have never had a weekend off. They hire new ones an they automatically get weekends an day shift. You have concern they turn it around to be your fault. If you are applying my advice run in opposite directions

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  10.  

    Worst job decision ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maintenance Team Member  in  Lamar, PA
    Former Employee - Maintenance Team Member in Lamar, PA

    I worked at Pilot Flying J part-time for less than a year

    Pros

    Truck drivers were the only good thing about this place. They are such great people.

    Cons

    Everything else
    Was fired unfairly
    Was unappreciated
    Was not informed of full job description
    Was fired because I only had minimal training by the other employees

    Advice to ManagementAdvice

    Go back to being a manager at Walmart because you clearly weren't trained enough to be a Pilot Flying J manager.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Great growth opportunities for hard workers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - General Manager
    Current Employee - General Manager

    I have been working at Pilot Flying J full-time for more than 10 years

    Pros

    Fast-paced, high volume business. If you are a hard worker, then we develop you & continue to train you as you advance up the ladder. You must be a go-getter.

    Cons

    Must be able to persevere & work long hours. You must be highly energetic.

    Advice to ManagementAdvice

    Senior mgmt is willing to listen to ideas that come from the field . They even hold sessions asking how they can improve.

    Recommends
    Positive Outlook
    Approves of CEO

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