Pilot Flying J

www.pilotflyingj.com

Pilot Flying J Reviews

Updated January 30, 2015
Updated January 30, 2015
258 Reviews
2.6
258 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pilot Flying J CEO Jimmy Haslam
Jimmy Haslam
89 Ratings

Review Highlights

Pros
  • Fast paced job, lots of personalities, you'll something new everyday (in 17 reviews)

  • Opportunity for advancement is good and most co-workers are friendly (in 6 reviews)


Cons
  • The management skills of the upper management was lacking in different things (in 17 reviews)

  • long hours, unappreciative upper management, penny pinching to the max (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    Higher up staff, excellent training, extremely helpful during training period.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Subway Sandwich Artist in Minot, ND
    Former Employee - Subway Sandwich Artist in Minot, ND

    I worked at Pilot Flying J full-time (less than a year)

    Pros

    Very understanding and helpful, lenient when learning job duties.

    Cons

    Short staffed , constantly having to stay overtime and do work of two shifts.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Pilot is a great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pilot Flying J

    Pros

    Good benefits great training great support

    Cons

    Stress confusion poor hiring techniques

    Advice to ManagementAdvice

    Work better together as a team

    Recommends
    Positive Outlook
  3.  

    Decent place to work

    Current Employee - Shift Leader in Fairview, TN
    Current Employee - Shift Leader in Fairview, TN

    I have been working at Pilot Flying J full-time (more than a year)

    Pros

    I was able to move up quickly and tend to get along with most customers.

    Cons

    There is a lot of favoritism and some people are just rude. The truck drivers and lack of protection we have against them is a little unsettling. Not too mention they like to cut hours.

    Advice to ManagementAdvice

    Stop cutting hours and show less favoritism with certain employees.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
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  5.  

    Good Company Overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pilot Flying J

    Pros

    Good pay and lots of travel

    Cons

    No work life balance.. They say family company but they really dont care

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Decent job to have.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maintenance in Alorton, IL
    Former Employee - Maintenance in Alorton, IL

    I worked at Pilot Flying J

    Pros

    Good employer, professional atmosphere. I liked my co-workers, very nice people. Not overwhelming on the duties of any one position in the store.

    Cons

    The job and the atmosphere were a very nice experience. Although the hours were very challenging to plan around? Good job if you're looking for part time?

    Advice to ManagementAdvice

    Creating more full time positions would be helpful.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    This job has its perks and its downside overall it an ok company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Leader II in Tucson, AZ
    Current Employee - Guest Service Leader II in Tucson, AZ

    I have been working at Pilot Flying J full-time (more than a year)

    Pros

    Bonuses every month
    Fast pace environment
    Friendly co-workers

    Cons

    It can be hard to move up if your GM or DM don't like you
    Customers are not the friendliest
    Company likes to save money, every little thing matters

    Advice to ManagementAdvice

    None

    Recommends
    Neutral Outlook
  8. 1 person found this helpful  

    Cashier,maintenance, stock,shift lead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Leader in Detroit, MI
    Current Employee - Shift Leader in Detroit, MI

    I have been working at Pilot Flying J

    Pros

    Meeting new people every day and helping to create lasting impression. .i love my regular customers they make my work feel so appreciated and that my dedication isnt being over looked.

    Cons

    Never set schedule changes without notice.
    One day cashier next min. No maintenance and im stuck getting cashier hourly pay rate n doing two jobs at same time when maintenance normally makes at least $1-2$ more per hr. But im doing both for under $9
    only management has family that needs them. You will not get a holiday off....so forget asking.

    Advice to ManagementAdvice

    Listen n stop letting complaints fall on deaf ears ....appreciate your loyal workers n stop complaining about staff to staff...dont like someones work ethic? Change who works....duh u have the power people.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  9.  

    Worst Place To Work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Carneys Point, NJ
    Former Employee - Cashier in Carneys Point, NJ

    I worked at Pilot Flying J part-time (less than a year)

    Pros

    The Only I Can Say That Was Good About The Company Was That I Got Payed Every Week

    Cons

    Everything- Company Has High Favoritism,Workplace Is Made Uncomfortable To Work,Schedule Was Never Consistent,Racist GM's,No Days Off,More Then One Job Duty,Very Unfriendly Co-Workers- And Oh If You've Got A "Life" Prepare For Them To Take It Away From You!

    Advice to ManagementAdvice

    This Place Has Got To Be The Worst And I Thank The Lord That I Was Terminated!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful  

    unorganized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Guest Service Team Lead in Leavenworth, IN
    Current Employee - Guest Service Team Lead in Leavenworth, IN

    I have been working at Pilot Flying J full-time (more than a year)

    Pros

    for me the best thing about working at pilot is that it is close to my home.

    Cons

    being open 365 days a year. employees not recognized for hard work

    Advice to ManagementAdvice

    take more time to train each and every employee properly, listen to employees and be a little more understanding. lead not manage, better communication between shifts

    Doesn't Recommend
    Neutral Outlook
  11. 1 person found this helpful  

    Company cares about no one.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Shift Leader
    Former Employee - Shift Leader

    I worked at Pilot Flying J full-time (more than a year)

    Pros

    Best part of the job is that everyone below the GM becomes close like a family. The drivers get to be "family" too.

    Cons

    company cares about bottom line only, not their employees

    Advice to ManagementAdvice

    Training is NEVER fully completed (not even the managers are fully trained before given a shift of their own), the stores cannot keep good people because they either hire people blindly or give way too many chances for poor performance or attitude to BAD employees... As a former Manager I would LOVE to share my thoughts with upper management but I know it will not make a difference.

    Doesn't Recommend

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