Pilot Flying J

  www.pilotflyingj.com
  www.pilotflyingj.com
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Pilot Flying J Reviews

Updated September 27, 2014
Updated September 27, 2014
214 Reviews
2.6
214 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pilot Flying J CEO Jimmy Haslam
Jimmy Haslam
65 Ratings

Review Highlights

Pros
  • Get to talk to people all day, fast paced at times, good first job (in 15 reviews)

  • Opportunity for advancement is good and most co-workers are friendly (in 6 reviews)


Cons
  • Upper management expected too much for too little pay (in 14 reviews)

  • long hours, unappreciative upper management, penny pinching to the max (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    hard work lots of hours

    Current Employee - GSL Manager
    Current Employee - GSL Manager

    I have been working at Pilot Flying J full-time for more than a year

    Pros

    The people you work with. Most of the customers, Nice to be paid weekly. Time flies by.

    Cons

    lots of hours, payroll hours cut, you salary managers fill in. results in long lines for customers. standing for 10 plus hours a day

    Advice to ManagementAdvice

    upper management you need to balance labor better. Blue cube does not include time to get rush ready!!!!!!!!

    Recommends
    Negative Outlook
    Disapproves of CEO
  2.  

    Outstanding company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - TCGM  in  Dallas, TX
    Current Employee - TCGM in Dallas, TX

    I have been working at Pilot Flying J full-time for more than a year

    Pros

    They actually care about the associates who work for them.

    Cons

    The stores are busy and could use more cashier labor to help take better care of our drivers

    Advice to ManagementAdvice

    Need more labor in the stores.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    no work life balance possible here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pilot Flying J

    Pros

    Salary, bonuses, and profit sharing are good

    Cons

    you get vacation time but you can't take it because there is no management to cover you.

    Advice to ManagementAdvice

    Low paid shift managers do not care about the business and you can't run a 24 hour business with a general manager and a bunch of shift managers

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager
    Former Employee - General Manager

    I worked at Pilot Flying J

    Pros

    Working a steady schedule. More time to spend with the family.

    Cons

    Don't trust the employees. They lie to get what they want. Corporate will not believe you. Only them

    Advice to ManagementAdvice

    Don't always believe what you hear.

    Disapproves of CEO
  6. 1 person found this helpful  

    Great company wrong store

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pilot Flying J for more than 3 years

    Pros

    Fast and friendly clean at times

    Cons

    lack of discipline and control of team members actions

    Advice to ManagementAdvice

    take control of your team members

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    System Anylast

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pilot Flying J

    Pros

    perks, training, travel, work-life balance

    Cons

    I didn't have any cons.

  8.  

    Great Place...You get out what you put in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Retail Sales Specialist  in  Lake Station, IN
    Current Employee - Retail Sales Specialist in Lake Station, IN

    I have been working at Pilot Flying J full-time for more than a year

    Pros

    -Promote from within
    -Give good raises
    -Bonuses are great
    -Care about employees
    -Great team to work with

    Cons

    -Very fast paced
    -High demanding
    -Only get a half hour not paid lunch
    -Open 24/7/365

    Advice to ManagementAdvice

    NONE

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Enjoyed my time there, but didn't want to move to Knoxville TN

    Former Employee - Accountant  in  Ogden, UT
    Former Employee - Accountant in Ogden, UT

    I worked at Pilot Flying J full-time for more than 8 years

    Pros

    Liked the people that I worked with.

    Cons

    Bankruptcy of Flying J limited future opportunities

  10.  

    It's a paycheck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Travel Center Manager
    Current Employee - Travel Center Manager

    I have been working at Pilot Flying J full-time for more than 5 years

    Pros

    Flexible schedules, time off requests are almost always granted. Coworkers are more like family than just the people I work with.

    Cons

    Unrealistic expectations. Cannot run a 24/7 business and expect pristine conditions with no labor budget to work with.

    Advice to ManagementAdvice

    Too many managers in the stores, not enough employees. Managers now are just overpaid cashiers/maintenance people who have no time to manage.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    It was OK for a while

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Coffee Host
    Former Employee - Coffee Host

    I worked at Pilot Flying J full-time for more than a year

    Pros

    Great to work with customers.

    Cons

    Expected to be way too pushy to upsell regular customers. Too much work expected of one person. No team work initiated. Since lawsuit company has got greedy and wants more work in less time and cuts hours all to save a buck and at the expense of customers.

    Advice to ManagementAdvice

    More team work. too many managers and supervisors and shift leaders and not enough regular workers.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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