Pilot Freight Services
3.2 of 5 13 reviews
www.pilotdelivers.com Lima, PA 500 to 999 Employees

Pilot Freight Services Reviews

Updated Jun 17, 2014

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3.2 13 reviews

                             

86% Approve of the CEO

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Lou Cortese

(7 ratings)

62% of employees recommend this company to a friend
13 Employee Reviews
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    Fulfilling

    Anonymous Employee (Former Employee)

    ProsAbility to use self-starter/above and beyond qualities available. Friendly network across all locations facilitate the teamwork necessary for high priority moves. Close customer & colleges relationships formed.

    ConsNot enough macro management, meetings, goals, feedback, etc. Lack of micro management in specific task areas can create problems for internal customers that in turn create problems for external customers.

    Yes, I would recommend this company to a friend

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    Challenging

    Office (Current Employee)
    Atlanta, GA

    ProsThe percentage of job change/responsibilities are greater due to the smaller size of the company. Employees are able to increase competencies in various areas of transportation.

    ConsPilot locations are franchises and therefore the culture and processes varies based on location. Due to the small size of the company, the potential for movement into management positions are extremely limited and salaries are stagnate.

    Advice to Senior ManagementInvestment in good employees equates to higher loyalty levels and the longevity of the employee/employer partnerships. This would decrease turnover due to employees excepting positions from competitors.

    No, I would not recommend this company to a friend

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    Very busy environment

    Station Manager (Former Employee)
    Denver, CO

    ProsPilot has a good presence in the U.S.

    ConsMany stations are franchises, so don't have to follow Pilot corporate rules

    Advice to Senior ManagementBetter communication between Corporate and Franchise locations

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great place to work

    Anonymous Employee (Former Employee)

    Prosgood pay, flexible hours, great benefits, many job opportunities, understanding managers, many breaks throughout the day, and great people to work with

    Consi have no negative feedback

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    A Nightmare of a Job

    Operations (Current Employee)
    Elk Grove Village, IL

    ProsBenefits is about the only good thing about working here

    ConsTotally unorganized, no cross training, no one to fill in when on vacation or out for a sick day, total disregard for dedicated employees. Look out if you take a week of vacation - you're not allowed to take a Friday and Monday, unless you're one of the privileged employees who know how to work the management. Too many employees are "friends" with management and get special privileges.

    Advice to Senior ManagementHopefully the new management will correct the issues created by the last decade of poor management.

    No, I would not recommend this company to a friend

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    Customer Service for Pilot Freight Services

    Customer Service (Current Employee)

    ProsGood people, good company with strong leadership. Family owned so you get to feel like part of the big picutre.

    ConsLittle to no room for advancment. Little on the job training done to cross train their employees. More sick and vacation days for staff.

    Advice to Senior ManagementLook to promote from within, you have the internal canidates

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Eh, I have seen better, I have seen worse.

    Customer Service Representative (Former Employee)
    Elk Grove Village, IL

    ProsNice facilities. They give you a paycheck on time.

    ConsNo hope for advancement in the company unless you have a great body and wear sexy clothes.
    The management and sales team seem to not put in a fulls days work and do personal activities like go to the gym and shop while on company time.
    Management acts like they are part of some good old boys club and act like they do sneaky stuff on company time.

    Advice to Senior ManagementStop flaunting around and actually work - your employees will respect you more.

    No, I would not recommend this company to a friend

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    Love it when I am busy.

    Data Processing Operator (Current Employee)
    Media, PA

    ProsBenefits are pretty good, most people are friendly, environment is nice to work in, and it is close to my home. Thanks to cross training, I am able to help other depts. under my big bosses rule when my dept. is slow.

    ConsDuring the summer my dept. gets slow and I rather be extremely busy.

    Advice to Senior ManagementAt my company, the higher ups are not good at making all their employees follow the same rules. Their is allot of favoritism that goes on.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    overall Pilot treats its employes fair

    Anonymous Employee (Current Employee)
    Highland Heights, OH

    Prospeople are good to work with, staff is supportive

    Consnot much room to move up ladder other that moving out of state to other facilities

    Yes, I would recommend this company to a friend

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    Pilot Freights Services has great opportunities for the right kind of person

    Anonymous Employee (Current Employee)

    ProsEntrepreneurial spirit
    Exciting business
    Challenging environment

    ConsFast Paced
    Below Average information systems/efficiency

    Advice to Senior ManagementInvest in technology to make business more efficient

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Pilot Freight Services reviews and ratings — including employee satisfaction and approval rating for Pilot Freight Services CEO Lou Cortese. All 13 reviews posted anonymously by Pilot Freight Services employees.