Pinkberry Reviews

Updated July 21, 2014
Updated July 21, 2014
67 Reviews

3.4
67 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ron Graves
8 Ratings

Review Highlights

Pros
  • I really enjoyed Pinkberry, as the work environment is generally quite peaceful (in 6 reviews)

  • A lot of training created good customer service, friendly customers in my location, manager was very understanding (in 5 reviews)


Cons
  • There is no work life balance, you are practically an on call doctor minus the pay for being disturb when not working (in 3 reviews)

  • Constant worry about labor costs causes employees to get sent home early, and then managers complain about how you have bad availability (in 3 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Learned how to be a man.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager  in  Los Angeles, CA
    Former Employee - General Manager in Los Angeles, CA

    I worked at Pinkberry full-time for more than a year

    Pros

    Corporate office was ambitious and aggressive in a progressive way. I learned how to become a go-getter myself. The office culture is competitive and friendly. I remember once where the office came to our store and worked there for a day to learn about what goes on in the field. It communicated to me that they cared about practical things.

    Cons

    It was a hard job. I remember working some ridiculous hours, but that really comes with the job of a general manager. When I was at Pinkberry it was one of their busiest times so I don't know if the current workers can understand what I'm talking about... Let's just say there used to be 50 people in line and 50 people waiting for their order. It was insane. That really isn't a con, but I needed to fill in space.

    Recommends
    Neutral Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    Great first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member  in  New York, NY
    Current Employee - Team Member in New York, NY

    I have been working at Pinkberry part-time for more than a year

    Pros

    Pinkberry is a great place to work especially if it is your first job. The managers are very laid-back yet authoritative. You get 2 free yogurts or a medium during each shift which isn't bad. The training is very thorough and the job is a piece of cake. There is also lots of room for growth if you make it clear that that's what you want.

    Cons

    For a frozen yogurt place, Pinkberry closes way too late (12:30- 1 in some locations!) so closing shifts suck, if you are not a closer, and it is a slow day, you will get sent home early. They put a lot of employees to work when we don't need and and put too little when we do. But hey that's food service!

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Job enjoyment Depends on shift leads. Good job for the summer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member
    Former Employee - Team Member

    I worked at Pinkberry full-time for less than a year

    Pros

    Getting a shift meal is lovely when it's hot. Coworkers are usually friendly. It's nice to interact with customers and get tips.

    Cons

    Kind of boring when there are no customers. Pay is poor. Quality of job depends a lot on who is running the shift. Why do I have to type a twenty word minimum.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Family Establishment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pinkberry full-time

    Pros

    Free yogurt. Pays well. Upbeat environment and friendly management team

    Cons

    Poor work life balance. Too many staff member and not enough business.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great Product Poor Leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business  in  Los Angeles, CA
    Former Employee - Business in Los Angeles, CA

    I worked at Pinkberry full-time for more than a year

    Pros

    Great brand, product, service orientation

    Cons

    Little strategic leadership and little appreciation for talent and employees

    Advice to ManagementAdvice

    New CEO required

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Fun place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member  in  San Diego, CA
    Former Employee - Team Member in San Diego, CA

    I worked at Pinkberry part-time for more than a year

    Pros

    System in place, easy to learn, not much hastle overall. Overall a good environment and good people

    Cons

    If you aren't efficient, Customers will try to take advantage of you.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    It is a unique community

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member  in  New Orleans, LA
    Current Employee - Team Member in New Orleans, LA

    I have been working at Pinkberry part-time for more than a year

    Pros

    good atmosphere and people to work with

    Cons

    management is disconnected and confused

    Advice to ManagementAdvice

    have better communication between stores

    Recommends
    Approves of CEO
  9.  

    Pleasant Summer Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member  in  New York, NY
    Former Employee - Team Member in New York, NY

    I worked at Pinkberry part-time for less than a year

    Pros

    -Friendly and high energy team
    -Surrounded by tasty yogurt
    -Good hours
    -Friendly customers

    Cons

    -Typical food service cons but better than most food service jobs
    -Not so friendly customers

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Downward Spiral

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Santa Monica, CA
    Current Employee - Anonymous Employee in Santa Monica, CA

    I have been working at Pinkberry full-time for more than 3 years

    Pros

    The company is still relatively young which allows for a lot of Innovation in all departments. There are a few very talented people at this company i.e. Director of Operations, new CFO Pawan, and they have begun to promote from within.

    Cons

    Poor communication. No partnership or teamwork from Marketing leadership. CEO locked in office all day with no communication.

    Advice to ManagementAdvice

    Be transparent, we need a new CEO and director of marketing. They alone are driving our company into the ground.

    Doesn't Recommend
    Negative Outlook
  11.  

    Average Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Team Member  in  Dallas, TX
    Former Employee - Team Member in Dallas, TX

    I worked at Pinkberry part-time for more than a year

    Pros

    Easy hours for students who need the extra money

    Cons

    Lot's of work and have high tolerance for customers

    Advice to ManagementAdvice

    More training

    Recommends
    Neutral Outlook
    No opinion of CEO

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