Pinnacle Airlines

  www.pncl.com
  www.pncl.com

Pinnacle Airlines Reviews in Memphis, TN

104 Reviews
1.9
104 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Ryan Gumm
3 Ratings

Review Highlights

Pros
  • You get flight benefits although they are less than you would expect (in 21 reviews)

  • Travel benefits thru Delta, that's it (in 10 reviews)


Cons
  • lack of training, on line self study ,no time for OJT, lack of computers, (in 4 reviews)

  • Flight benefits are many times worthless (in 5 reviews)

More Highlights

28 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great people working for this company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MX Planner in Memphis, TN
    Former Employee - MX Planner in Memphis, TN

    I worked at Pinnacle Airlines full-time (more than 10 years)

    Pros

    Great people on staff. Became a very family oriented place to work. The compassion that the workers have for each other is very encouraging.

    Cons

    Company moved its operation to MN.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Overall, Pinnacle was a satisfactory place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Aircraft Dispatcher in Memphis, TN
    Former Employee - Aircraft Dispatcher in Memphis, TN

    I worked at Pinnacle Airlines full-time (more than an year)

    Pros

    The best part of working at Pinnacle was the friendly coworkers. Many lifelong friends were made during my time there. This made for a very pleasant work environment.

    Cons

    Due to the company's recent emergence from bankrupcy, salaries and benefits are less than desired. In addition, because of the company's move to Minneapolis from Memphis many of the most senior employees are no longer there. This leaves a lot of gaps in operational experience.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    Not worthy of the 11 months and 21 days out of my life!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ground Service Agent in Memphis, TN
    Former Employee - Ground Service Agent in Memphis, TN

    I worked at Pinnacle Airlines part-time (less than an year)

    Pros

    flight privileges...401k, nice facilities at the airport and corporate headquarters...easy hire..adequate training

    Cons

    Plantation style management-bureaucratic Many degrees of separation between management and employees Poor inflight service delays favoritism

    Advice to ManagementAdvice

    Talk to employees.see what they don't like about working conditions...talk to customers see what they don't like about the service...talk to middle managers...see what they don't like about the tasks and strategy..have a meeting for the whole company and let the president speak once a month to each level of employees.have managers share the information by video. get the employees and customer's opinion on the leadership.no sex on the job!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Incompentent, hillbilly, moron airline

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Operations in Memphis, TN
    Former Employee - Flight Operations in Memphis, TN

    I worked at Pinnacle Airlines full-time (more than 5 years)

    Pros

    The job paid "okay" for Memphis and the amount of work that I did. I actually had free time to learn some new skills on the job and help other people who needed it.

    Cons

    This airline was terrible, especially after 2008. Upper and middle management was a joke. There were a lot of office politics, unfairness, and general mistreatment of employees. I could see that some of the entry-level and lower level employees really getting screwed. Layoffs happened frequently. Pilots were treated poorly, but they kinda brought it on themselves because of their greedy, robot-machine union. I feel more sympathy for some of the ground workers and dispatchers.

    Advice to ManagementAdvice

    Get an education. Learn how to type. Learn how to spell properly in your emails. Learn how to treat people properly. Don't think that yelling at people is an effective way to get them to work harder. Maybe find another profession.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    Failing company when I left.....reason for leaving

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - First Officer in Memphis, TN
    Current Employee - First Officer in Memphis, TN

    I have been working at Pinnacle Airlines full-time (more than 3 years)

    Pros

    Days of that are not offered in corporate world - sometimes on reserve, I wasnt used. Major and only pro - I got to fly an airplane, which is what I wanted to do.

    Cons

    People, management, salaries, junior manning, unorganized...mostly everything at the time. I hear they are however, cleaning up their act.

    Advice to ManagementAdvice

    Need to hire to CEO

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Failure of a company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Memphis, TN
    Current Employee - Flight Attendant in Memphis, TN

    I have been working at Pinnacle Airlines full-time (more than an year)

    Pros

    Being a flight attendant is a fun job and working with a fun crew is great.

    Cons

    Pinnacle is shady about paying their employees and will do anything not to pay you. They will over work you, so you need your union by your side at all times.

    Advice to ManagementAdvice

    Get Mesaba back!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 2 people found this helpful  

    Pinnacle Airlines, the downward spiral of what once was a decent company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Memphis, TN
    Current Employee - Flight Attendant in Memphis, TN

    I have been working at Pinnacle Airlines full-time (more than 10 years)

    Pros

    It's an airline. You get flight benefits although they are less than you would expect.

    Cons

    Total mismanagement. No real concern for the employees. Morale is extremely low. I would never suggest this company to anyone.

    Advice to ManagementAdvice

    Quit lying to employees. Involve employees in your decision making processes to get their perspectives and input on things that effect their jobs and lives.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great coworkers, everything with mgmt and corporate is a giant mess with nobody being accountable.

    Current Employee - Flight Attendant in Memphis, TN
    Current Employee - Flight Attendant in Memphis, TN

    I have been working at Pinnacle Airlines full-time (more than 3 years)

    Pros

    Amazing crewmembers and use to have great benefits including health insurance but that's all going away with the new TAs

    Cons

    You can't get any answers from corporate regarding leaves, pay mistakes, schedule errors, etc... I spend my entire leave trying to get the things I needed and had questions of how it worked and nobody could answer them and didn't know who I could talk too. We (crew) are people too and should be treated with respect. Crew scheduling went through a phase of constantly lying and hanging up on us. Per our contract I'm required to talk to you and you made the mistake so don't hang up on me!

    Advice to ManagementAdvice

    Base mgmt is drowning, hopefully the recent changes help, crew scheduling has improved (thank you!) but we are living in poverty so please consider this as your cutting insurance, crew pay, vacation and holiday pay, those who did the job for the love of it are being forced to quit and your going to be stuck with employees who can't get any better and will cause the company to continue to go under as they have no passion and respect.

  10. 1 person found this helpful  

    Once was a family....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Memphis, TN
    Current Employee - Flight Attendant in Memphis, TN

    I have been working at Pinnacle Airlines (more than 8 years)

    Pros

    In 2004 we were a family that took pride in our company. I looked forward to going to work to see my friends. I took pride in our company by putting on my uniform and getting people where they needed to go.

    Cons

    Family has been destroyed by greed and selfishness. Love has been replaced by distrust. Faithful employees have lost their fire for the job and for the company.

    Advice to ManagementAdvice

    Look at the employees - we are the company. Take your greed and hatefulness some other place . What we the employees of Pinnacle want is our company back. If you take care of the people we will take care of the customers. The customers will take of us. People. Service. Profit.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    What a Cluster...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Aircraft Dispatcher in Memphis, TN
    Current Employee - Aircraft Dispatcher in Memphis, TN

    I have been working at Pinnacle Airlines full-time (more than an year)

    Pros

    ummm.... you get a debtor in possession check every 2 weeks. fingers crossed the next one goes through

    Cons

    Low pay, terrible benefits, terrible mgt, terrible atmosphere, extremely low morale

    Advice to ManagementAdvice

    get with the program and start caring more about your company than the job of your buddies

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Pinnacle Airlines Photos

ramp rainbow

+ Add Photo

Work at Pinnacle Airlines? Share Your Experiences

Pinnacle Airlines

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.