Pinnacle Airlines

  www.pncl.com
  www.pncl.com

Pinnacle Airlines Reviews

104 Reviews
1.9
104 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Ryan Gumm
3 Ratings

Review Highlights

Pros
  • You get flight benefits although they are less than you would expect (in 21 reviews)

  • Travel benefits thru Delta, that's it (in 10 reviews)


Cons
  • lack of training, on line self study ,no time for OJT, lack of computers, (in 4 reviews)

  • Flight benefits are many times worthless (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great people working for this company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - MX Planner in Memphis, TN
    Former Employee - MX Planner in Memphis, TN

    I worked at Pinnacle Airlines full-time (more than 10 years)

    Pros

    Great people on staff. Became a very family oriented place to work. The compassion that the workers have for each other is very encouraging.

    Cons

    Company moved its operation to MN.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Working there was awesome until the CEO was forced to buy another airline and we were thrown into a Chapter 11 BK.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pinnacle Airlines full-time (more than 5 years)

    Pros

    A great place to gain valuable knowledge, trial by fire.

    Cons

    Lack of training, new regime cares nothing for hiring quality people so much as hiring their friends.

    Advice to ManagementAdvice

    Hire quality, not your buddies with no airline experience.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Former Crew Scheduler

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pinnacle Airlines

    Pros

    Most coworkers were great to work with. Facilities were very nice. Learned a lot about aviation.

    Cons

    Overworked and extremely underpaid for importance of job. High stress level. Flight benefits are many times worthless.

    Advice to ManagementAdvice

    Value your employees! Improve communication level.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    I don't know how to feel.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Scheduler in Minneapolis, MN
    Former Employee - Crew Scheduler in Minneapolis, MN

    I worked at Pinnacle Airlines full-time (more than 3 years)

    Pros

    It's a good company for entry level jobs. With the organization being small, you develop good relationships with those you work with.

    Cons

    The company displaced a lot of good personell when they decided to relocate the headquarters to Minneapolis. Some of the jobs require a knowledge base and due to the relocation, the majority of the employees that had been employed were replaced with new personel. I think this will be the ultimate down fall of the comapany

    Advice to ManagementAdvice

    take care of the employees

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    seeking information

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pinnacle Airlines

    Pros

    Im not sure I do not work for them yet.

    Cons

    I will find out soon.

    Advice to ManagementAdvice

    hire ppl.

  7.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Flight Attendant in Detroit, MI
    Former Employee - Flight Attendant in Detroit, MI

    I worked at Pinnacle Airlines full-time (less than an year)

    Pros

    So fun I loved it

    Cons

    Just wish they would have got comfortable with knowing my way around the airport before flying me to JFK but it was still great!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Low Morale throughout the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pilot - First Officer in Detroit, MI
    Former Employee - Pilot - First Officer in Detroit, MI

    I worked at Pinnacle Airlines full-time (more than an year)

    Pros

    Aviation is a great area to work in.

    Cons

    Lousy domiciles, poor morale, disorganized

    Advice to ManagementAdvice

    Connect with your employees.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  9.  

    6 years too long

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pilot - First Officer
    Current Employee - Pilot - First Officer

    I have been working at Pinnacle Airlines full-time (more than 5 years)

    Pros

    Gain jet experience, and make some good friends

    Cons

    low wages, no respect for the contract, treated like second class citizen

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    Overall, Pinnacle was a satisfactory place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Aircraft Dispatcher in Memphis, TN
    Former Employee - Aircraft Dispatcher in Memphis, TN

    I worked at Pinnacle Airlines full-time (more than an year)

    Pros

    The best part of working at Pinnacle was the friendly coworkers. Many lifelong friends were made during my time there. This made for a very pleasant work environment.

    Cons

    Due to the company's recent emergence from bankrupcy, salaries and benefits are less than desired. In addition, because of the company's move to Minneapolis from Memphis many of the most senior employees are no longer there. This leaves a lot of gaps in operational experience.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Not worthy of the 11 months and 21 days out of my life!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ground Service Agent in Memphis, TN
    Former Employee - Ground Service Agent in Memphis, TN

    I worked at Pinnacle Airlines part-time (less than an year)

    Pros

    flight privileges...401k, nice facilities at the airport and corporate headquarters...easy hire..adequate training

    Cons

    Plantation style management-bureaucratic Many degrees of separation between management and employees Poor inflight service delays favoritism

    Advice to ManagementAdvice

    Talk to employees.see what they don't like about working conditions...talk to customers see what they don't like about the service...talk to middle managers...see what they don't like about the tasks and strategy..have a meeting for the whole company and let the president speak once a month to each level of employees.have managers share the information by video. get the employees and customer's opinion on the leadership.no sex on the job!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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