Pinnacle Airlines Reviews
Updated Feb 7, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 46 ratings Employees are "Dissatisfied" |
CEO Rating
Based on 5 ratings
President & CEO |
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| 1–10 of 46 Pinnacle Airlines Reviews | Sort by |
Pros
New pilots contract and management team
Cons
Regional Fee for Departure Airline. Not a stable business
Advice to Senior Management
Get everything on one certificate
Pros
Fast paced with good people.
Cons
Company less than honest with employees, didn't care about the operation.
Advice to Senior Management
Do your job and manage.
Pros
It's an opportunity to get industry experience to MOVE ON. Other than management, the flight crews are alot of fun.
Cons
Management constantly makes terrible decisions jeopardizing the financial health of the airline. Money is constantly wasted throughout the operations. Benefits department staff is never ever helpful. Promotions are unfairly handed out. Evaluations are not fair, especially with certain indivuduals. The majority of the people in power from Chief pilot to Line Check Airman have found themselves in these positions because they do not qualify to get a job at a major airline.
Advice to Senior Management
Come to the crew room with a clipboard, listen to the front line employees (pilots, flight attendants, mechanics and gate agents) on how the operation needs to be changed for the better. Hold pilot meetings monthly. Give everyone in the company an email address that they can recieve communication often from upper management (everyone is in the dark). Take away power from check airmen that pilots constantly have problems dealing with, this clearly lowers the morale of the airline. Lead with example. Consult other airlines that have high morale to see what are the little things that make a difference. The past 5 years has been a constant stream of management actions that have made all work groups furiously mad, that takes away synergy to deliver a quality product. Flight crews are focused on how terrible the management is, and not safely operating the aircraft.
Pros
Good flight benefits
Nice way to get your foot in the door of aviation
Cons
No respect for another person but themselves..
No union or someone to fight for you..
No help or new hires..
No management skills in this Airline just family and friends looking out for one an another..
No training just on the job experiences..
No way to enjoy your job!
Advice to Senior Management
Get with the program.. People are not robots.. The employees are the reason why we are in business.. Not management.. Communication is key where is yours?
Pros
Travel benefits ....nothing else is worth it!!!!!!!
Cons
Management,Training,Cheap, No Communication, Parts=IMPRUDENT, Mechanics=RECKLESS
Advice to Senior Management
Pinnacle is one of the worst carriers I have ever worked for. Management is incompetent , rude and inattentive.
Pros
1) work on commercial jets
2) flight benefits
3) not a bad place out of school
4) no union
Cons
1) pay not the greatest
2) speed over quality
3) high turnover
4) poor management
5) base managers and foreman treat the mechanics like crap
6) NO COMMUNICATION between any part of the company starting from the top and on down
7) terrible training company (learn as you go, then get written up for not knowing enough)
8) have to deal with the constant "hair on fire mentality"
9) as of 2012 no more pay raises
10) only incentives are "you got through the day without being written up", no bonuses (unless you work in Memphis HQ, then you do every quarter, at least
11) lack of inventory of parts required to do daily fuctions
12) "health benefits" *note sarcasm*
13) expected to do way more than time permits, LOTS of cutting corners and lack of safety equipment.
14) If you can't get a 3 hour job done in 1 we will replace you with someone that can
15) doing procedures by the book optional
16) Ramco computer system (logbook entries, inventory systems and etc.) is a nightmare at best
I could continue but I'm getting sick of typing
Advice to Senior Management
remember where you came from. Spend a day on the line doing gate calls here in DTW in January when it's 10 degrees out with 25mph winds, then go inside at the end of your shift to be handed a piece of paper that informs you that you will not be receiving any more raises. After doing that, then come talk to me about what your goals are
Pros
basic flying benefit, much less then other
Cons
cheap company, do not value talent
Pros
It offers great opportunities and you will learn a lot in the time you are here, which can only help.
Cons
It is very stressful and the demands are high. There are so many projects going on at the same time that it leaves little time to focus on your actual position.
Advice to Senior Management
It would be much better if people had the opportunity to focus more on the job or project at hand in order to do a top notch job.
Pros
- Can open doors in the aviation field.
- Benefits of flying standby.
- Meeting other people whom you can share experiences with.
Cons
- Very low compensation for the amount of work put in.
- Lack of respect from coworkers and management.
- Poor organization and communication.
- Safety isn't always a priority in comparison to on-time performance.
- Management's lack of accountability and never standing up for own employees.
- Flights constantly delayed.
- Extremely short-staffed.
- Union that really isn't there but to collect dues.
- No breaks except certain "favorite" employees.
Advice to Senior Management
If you think you live to work then this is the company to work for! Low pay and double the work load made just for you! The higher ups seem to be composed of a bunch of Yes men that look at figures and numbers over people livelihoods. They will look at you as an expendable item and can be replaced easily since it's a "desirable" job with flight benefits.
If this station was smaller, the people can make it work but having to deal with nearly a flight every hour within a day, you have to do more than just "make it work." Management is horrid! Supervisors and managers will not defend for the people that work hard and put effort into their work. You can smell the time fraud with break time being taken out even if you don't go on break or somehow you don't get paid the day you work, yet it'll be on your next check. The flights are always delayed and even though it's something people can't control at times, the supervisors don't know how to handle customers and leave it to the employees to try and do their job. There are many other things other than what is mentioned that make this a bad company but there probably isn't enough room for it all to fit on this website.
If your looking to get your foot in the door with the airline industry, it's a start. And traveling is really the only good thing here but the good won't ever outweigh the bad at this station. Kind of depressing when you KNOW people working at a lower demanding job are making more than you when your dealing with safety of others and millions of dollars of airplanes on a daily basis. This definitely is a stressful job and I wouldn't recommend this place to anyone unless you really like to work in a low paying, physically demanding, mentally exhausting work environment and enjoy staying over hours (and probably not get paid for it).
Pros
-Will hire pretty much anyone with a A&P license.
-Easy to gain seniority due to extremely high turn-over rate.
-Flight benefits though poor, at least you have them.
-Typically manageable work load.
Cons
-Below average pay for the industry.
-Incompetent and naive upper management
-Condescending and unwilling to help middle and lower management.
-Will hire anyone is both a pro and a con due to employees typically have poor work ethic.
-More interested in getting work done fast then have adequate training and follow proper procedure.
-Management is not interested in helping the employee . They often say they will do something to make your job easier but 7 months down the road it has yet to happen.
-Job responsibilities are typically passed down from upper management all the way to the mechanics.
-Lower management rarely complies with job duties lines out in the companies General Maintenance Manual which forces mechanics to pick up the slack.
-Unevenly delegated work load at times.
- I hope you don't like performance reviews because you wont get them .
Advice to Senior Management
Talk to your employees to try to make it a better place to work. People will take less money if they enjoy their work place. A overall poor place to work pretty much 100% the fault of lower management all the way to upper management.

