Pinnacle Airlines

  www.pncl.com
  www.pncl.com

Pinnacle Airlines Reviews

104 Reviews
1.9
104 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Ryan Gumm
3 Ratings

Review Highlights

Pros
  • You get flight benefits although they are less than you would expect (in 21 reviews)

  • Travel benefits thru Delta, that's it (in 10 reviews)


Cons
  • lack of training, on line self study ,no time for OJT, lack of computers, (in 4 reviews)

  • Flight benefits are many times worthless (in 5 reviews)

More Highlights

Employee Reviews

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  1. 2 people found this helpful  

    Please don't accept this job.

    Former Employee - Flight Attendant in Detroit, MI
    Former Employee - Flight Attendant in Detroit, MI

    I worked at Pinnacle Airlines full-time (less than an year)

    Pros

    Free travel, if you're even able to make the cut on the standby list because you have such low seniority.

    Cons

    If I could give zero stars, I would.

    You'll be treated poorly and the pay is borderline illegal. You'll get paid $1.65 an hour unless you are literally on the plane with the doors closed. You'll sit an 8 hour shift at the airport, and you'll only get paid for 4 ($6.60 for an entire days work? I wish it were a joke).

    If a company treats me well, I can handle bad pay. But crew scheduling and management do not care about you. It's no surprise that they can't retain employees. Over half my training class quit within 3 months.

    I had many planes that had cabins held together with duct tape and had entire seats unsafe to be used. Incredibly safe.

    Wouldn't be surprised if they go under soon.

    Doesn't Recommend
    Negative Outlook
  2. 2 people found this helpful  

    Pinnacle Airlines, the downward spiral of what once was a decent company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Memphis, TN
    Current Employee - Flight Attendant in Memphis, TN

    I have been working at Pinnacle Airlines full-time (more than 10 years)

    Pros

    It's an airline. You get flight benefits although they are less than you would expect.

    Cons

    Total mismanagement. No real concern for the employees. Morale is extremely low. I would never suggest this company to anyone.

    Advice to ManagementAdvice

    Quit lying to employees. Involve employees in your decision making processes to get their perspectives and input on things that effect their jobs and lives.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Do not come to pinnacle, poorly run

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Captain in Atlanta, GA
    Current Employee - Captain in Atlanta, GA

    I have been working at Pinnacle Airlines full-time (more than 10 years)

    Pros

    Travel benefits thru Delta, that's it

    Cons

    Working for this company and taking a 30% pay cut last week

    Advice to ManagementAdvice

    Start managing

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    It's a job. Could be treated better by the company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Atlanta, GA
    Current Employee - Flight Attendant in Atlanta, GA

    I have been working at Pinnacle Airlines full-time (more than 5 years)

    Pros

    Flexibility of schedule w/ high seniority. Raises every year. They want you to pass Annual Training-- they are making it less intimidating, however, more thorough. The management in Detroit.

    Cons

    Contract and Pay does not compete w/ other airlines.

    Advice to ManagementAdvice

    .... bring us in the office for the hard work we do sometimes... not just for something wrong.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Great at first, down hill fast.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pinnacle Airlines

    Pros

    All the pros for the company are gone now. Bankrupcy destroyed company, took away all good benefits, including flight benefits. If your just statrting your airline career. it would be ok for a little while. But Move on fast.

    Cons

    The CEO replaced all managment with his buddies.His buddies dont have clue how to run a large airline, lucky for them it will soon be a small airline. The airline will not grow as it did due to being tied with only one airline.

    Advice to ManagementAdvice

    The New CEO will need to act quickly and replace buddies with people who know what there doing and can follow a procedure.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    This Place Made Me Miss Colgan

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant/Aircraft Dispatcher
    Current Employee - Flight Attendant/Aircraft Dispatcher

    I have been working at Pinnacle Airlines full-time (more than 3 years)

    Pros

    My paycheck usually cleared on time; having a job in a negative environment was better than not having a job at all.

    Cons

    My biggest complaint stems around the extremely negative atmosphere at the airline. Anytime one walks into a crew room or the SOC the complaining is constant - it's heard everywhere. Unfortunately, most of the complaints are valid. Coworkers can commiserate, but ultimately can't seem to work together on the same team. Pilots complain about line maintenance, dispatchers complain about pilots, flight attendants complain about scheduling ... and EVERYONE complains about management - which is a valid complaint. When Pinnacle snatched up Colgan and Mesaba things got worse...I never thought I'd see the day that I missed Colgan, but from the minute I was transferred to the Pinnacle side of the operation I begged to go back to good old 9L.

    Advice to ManagementAdvice

    Get your act together - don't turn your back on your pilots/flight attendants/dispatchers/maintenance workers who are the backbone of your company. You couldn't do it without them.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    While the opportunity to be an airline pilot is incredible, Pinnacle treats its employees horribly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - First Officer in Minneapolis, MN
    Current Employee - First Officer in Minneapolis, MN

    I have been working at Pinnacle Airlines full-time (more than 5 years)

    Pros

    Flying airliners is fun, especially CRJ900s (which will be Pinnacle Airline's only fleet in about 1-2 years based on its new air service agreement with Delta). There is the opportunity to build hours of experience, to be able to move on to other airlines if they hire. Flight benefits are great for those that love to travel. I wish I could be more positive, I really would like to be, but there just isn't enough there to be positive.

    Cons

    Pinnacle Airlines is a very punitive company that treats its professional employees as if they were badly behaved primary students. There is also little movement. Becoming a Captain as a pilot is the best way to gain the experience to move on, but after half a decade, most pilots are still First Officers, and many are still on reserve. With the planned shrinking of the fleet, this will get worse.

    Advice to ManagementAdvice

    Hire managers throughout the company with masters degrees in aviation operations management, listen to what they have to say, and manage the airline properly. Additionally, treat the professional employees within the airline as professionals that are vital to success and safety, not as small children.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Great coworkers, everything with mgmt and corporate is a giant mess with nobody being accountable.

    Current Employee - Flight Attendant in Memphis, TN
    Current Employee - Flight Attendant in Memphis, TN

    I have been working at Pinnacle Airlines full-time (more than 3 years)

    Pros

    Amazing crewmembers and use to have great benefits including health insurance but that's all going away with the new TAs

    Cons

    You can't get any answers from corporate regarding leaves, pay mistakes, schedule errors, etc... I spend my entire leave trying to get the things I needed and had questions of how it worked and nobody could answer them and didn't know who I could talk too. We (crew) are people too and should be treated with respect. Crew scheduling went through a phase of constantly lying and hanging up on us. Per our contract I'm required to talk to you and you made the mistake so don't hang up on me!

    Advice to ManagementAdvice

    Base mgmt is drowning, hopefully the recent changes help, crew scheduling has improved (thank you!) but we are living in poverty so please consider this as your cutting insurance, crew pay, vacation and holiday pay, those who did the job for the love of it are being forced to quit and your going to be stuck with employees who can't get any better and will cause the company to continue to go under as they have no passion and respect.

  10. 1 person found this helpful  

    Once was a family....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Memphis, TN
    Current Employee - Flight Attendant in Memphis, TN

    I have been working at Pinnacle Airlines (more than 8 years)

    Pros

    In 2004 we were a family that took pride in our company. I looked forward to going to work to see my friends. I took pride in our company by putting on my uniform and getting people where they needed to go.

    Cons

    Family has been destroyed by greed and selfishness. Love has been replaced by distrust. Faithful employees have lost their fire for the job and for the company.

    Advice to ManagementAdvice

    Look at the employees - we are the company. Take your greed and hatefulness some other place . What we the employees of Pinnacle want is our company back. If you take care of the people we will take care of the customers. The customers will take of us. People. Service. Profit.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    a step in the right direction for some experieance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Detroit, MI
    Current Employee - Flight Attendant in Detroit, MI

    I have been working at Pinnacle Airlines full-time (more than an year)

    Pros

    great people to work with, and the flying benefits

    Cons

    is just a regional company

    Advice to ManagementAdvice

    management are great

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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