Pinnacle Entertainment

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Pinnacle Entertainment Reviews

Updated August 5, 2014
Updated August 5, 2014
39 Reviews

3.3
39 Reviews
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Pinnacle Entertainment Chief Executive Officer Anthony M. Sanfilippo
Anthony M. Sanfilippo
19 Ratings

Employee Reviews

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  1.  

    Pinnacle Entertainment is a great growing company with many properties across the United States.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources
    Current Employee - Human Resources

    Pros

    Promotion from within happens regularly, great tuition reimbursement program and benefits package. Most of the people across properties are friendly and helpful, paid time off benefit is pretty good.

    Cons

    Working for Pinnacle can sometimes be frustrating because the salaries aren't always fair for the work done. There are many instances that it is more of who you know than what you know. You can be promoted from within, but they will definitely take advantage of not paying you what they would pay someone new to the company.

    Advice to ManagementAdvice

    Compensation should be more competitive for salaried employees below Management level.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    13 year tour of duty as Food and Beverage Director- Sr. Director of Hospitality, and GM of the Reno Boiomtown.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Food and Beverage/Hospitality/& GM  in  Reno, NV
    Former Employee - Director of Food and Beverage/Hospitality/& GM in Reno, NV

    Pros

    Pinnacle Entertainment is a great company that takes excellent care of its employees and management staff. My tour of duty with Pinnacle lasted from 1999-2012. These were some of the best years of my life.

    Cons

    As the company grows bigger and spreads into regions all over the country and elsewhere, it loses its personal and close cultural and personal touch with its property and management staff.

    Advice to ManagementAdvice

    I just hope that Pinnacle does not get so big as to lose the personal interaction that presently exists between the leadership and its management staff in the various regional properties.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    It is good. It gives us enough benefit

    Cons

    It has too much work

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  5.  

    Mostly positive since it bought out Ameristar and sale commenced in 2013

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    It's a fun environment and most people appear to be happy in their jobs.

    Cons

    Like any other company, it has misguided priorities in how it compensates certain employees.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great work atmosphere

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - REVENUE AUDITOR  in  Saint Louis, MO
    Current Employee - REVENUE AUDITOR in Saint Louis, MO

    Pros

    Great learning environment; great benefits

    Cons

    Hours; pay for job duties;

    Advice to ManagementAdvice

    bring pay in line with job requirements

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Pinnacle Good place to work, GREAT pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Analyst  in  Las Vegas, NV
    Current Employee - Business Analyst in Las Vegas, NV

    Pros

    Very competitive pay, fair work environment, overall it is a good experience and a good place to work

    Cons

    Not much to say here. If they didn't pay so much I might have a complaint. Pinnacle pays quite well which makes up for any deficiencies elsewhere. Most business analysts here make in six figures.

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    Boomtown: unorganized, unmotivated team, fire all policy to save a buck despite yearly revenues of $120mil+

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Operational Excellence Manager  in  Harvey, LA
    Former Employee - Operational Excellence Manager in Harvey, LA

    Pros

    Opportunities to move to different properties and the merger with Ameristar should help with openings.

    Cons

    Lack of support, uneasiness with massive lay-offs, lack of communication and like most hospitality or 24hr businesses, hours can be tough.

    Advice to ManagementAdvice

    Boomtown used to be a very tight group and by trying to make the property something it is not you are destroying the culture and making less money.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Bring fun back to work and your team will follow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Casino Supervisor  in  Council Bluffs, IA
    Current Employee - Casino Supervisor in Council Bluffs, IA

    Pros

    There are a lot of great people to work with that make the job enjoyable. Some of the management team are very compassionate towards their team members.

    Cons

    The few poor managers ruin the job for everyone else with their favoritism. Benefits are mediocre compared to the time away from family and friends.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10.  

    Great Environment, No Advancement Opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Dealer  in  Saint Louis, MO
    Former Employee - Dealer in Saint Louis, MO

    Pros

    The casino itself is modern, spacious and kept very clean. The EDR and other break areas are very nice. For the most part the supervisors are friendly and the overall employee base is friendly on the highest level. Reasonable base pay and toke rate.

    Cons

    Advancement seems to have ground to a halt on the lower levels. It would take years of attrition to make it to full time status without a jump to dual-rate floor. D/R floors almost always are suited up as they run their supervision staffing razor thin. Company videos of people dancing around at work that play on the monitors in the employee areas can't quiet the murmurs of the over worked salaried supervisors.

    Advice to ManagementAdvice

    Hire more supervisors and give them training when you do so. The training for dual-rate floors is nonexistent beyond computer tests. Make employee retention a priority.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11.  

    Loved co-workers, but

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Service Agent  in  Las Vegas, NV
    Former Employee - Guest Service Agent in Las Vegas, NV

    Pros

    Great co-workers! Easy job. Free water & soda.

    Cons

    Benefits, pay, incompetent upper management.

    Advice to ManagementAdvice

    Why even bother with surveys if you are unwilling to make any changes. Just a waste of time.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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