Pinnacle Entertainment Reviews

Updated April 6, 2015
53 reviews filtered by
  • Any Location
  • Any Job Title
3.2
53 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Pinnacle Entertainment Chief Executive Officer Anthony M. Sanfilippo
Anthony M. Sanfilippo
26 Ratings

Pros
  • Great company, great opportunities (in 4 reviews)

  • great customer service and care of our guests (in 3 reviews)

Cons
  • Very large workload, gaming systems are hard to work with, not concerned with work life balance (in 3 reviews)

  • This has led to MANY upper management lay-offs that actually knew what the job entailed (in 4 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. Helpful (1)

    PNK IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Las Vegas, NV
    Current Employee - Manager in Las Vegas, NV

    I have been working at Pinnacle Entertainment full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great overall culture
    A-typical Las Vegas casino environment
    Work/Life balance
    Friendly staff
    Down to earth CEO and senior leadership

    I felt compelled to write a review after seeing a recent negative review of Pinnacle IT, which I felt to be erroneous.
    Any recent departures are a direct reflection of not aligning with the companies positive value set.
    Pinnacle, although not perfect, far exceeds other Las Vegas companies by demonstrating personal & professional respect as well as an overall positive work environment.

    Cons

    Some improvements to health insurance costs and coverage could be made
    A workplace dinning facility would be a huge plus

    Advice to Management

    Take a look at health benefits offered to team members.

  2. Good company that has a lot potential

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing
    Current Employee - Marketing

    I have been working at Pinnacle Entertainment full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Benefits: PTO, 401K
    Community Awareness
    Financially sound

    My department in Marketing works well together and management listens, I wish I could say the same for the other employees that works in other department where it is ran by former Ameristar management. Mainly I see and hear IT having the most issues. Definitely need some improvement in that area, which I hope our Stewards will take notice.

    Health Benefit and overall benefits is great comparing to other gaming companies.

    Cons

    Mentality such as the IT Manager in the last review, "felt erroneous". Like everyone is saying IT Management is in denial. Compare my department to yours and we have kept most of our staff and we are still here, a lot of work yes, but we are a really happy team. Proves to you that you are not a good Manager, since you fail to even listen.

    Advice to Management

    Compare department staffing and perform cross departmental exit interviews to help understand rooms of improvement.

  3. Helpful (2)

    Good company, bad management such as IT

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Engineer
    Former Employee - Engineer

    I worked at Pinnacle Entertainment

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Diversity, Lots of work to keep you busy and bonus incentive

    Cons

    Bonus which relies on company survey, so no honesty there. IT management pretends nothing is wrong, even though people are leaving left and right. People get promoted without position being posted and promote incompetent employees. Over budget all the time due to incompetence and employee are the one who suffers in the end.

    Advice to Management

    Start looking into your IT management, hint start at the very top and do a clean up there, obviously there's issues. Reason why you're losing good talent and a lot of people looking elsewhere.

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Benefits and paid time off are pretty decent.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pinnacle Entertainment

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Benefits and paid time off

    Cons

    It's a casino so they try everything they can to make money and don't really appreciate their employees.

  6. Helpful (1)

    High expectations

    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pinnacle Entertainment

    Pros

    The staff is very diverse. They embrace the culture. The management staff has high expectations of the employees. They want everyone to succeed and grow within the company.

    Cons

    The interview process could be embarrassing for some. Because all the candidates are placed in a room together. After the first round of interviews, if your name is not called for the second interview you have to leave, and everyone's watching you.

  7. Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Marketing Specialist in Las Vegas, NV
    Current Employee - Marketing Specialist in Las Vegas, NV

    I have been working at Pinnacle Entertainment

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good culture. CEO shows appreciation often

    Cons

    A work in progress. It's growing rapidly so not all processes are in place yet.

    Advice to Management

    Better communication between departments!

  8. Left A LOT To Be Desired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Guest Service Agent in Las Vegas, NV
    Former Employee - Guest Service Agent in Las Vegas, NV

    I worked at Pinnacle Entertainment full-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Time-off policies, monthly celebrations, free beverages, parking garage

    Cons

    Training, waiting period for benefits, no on-site dining

    Advice to Management

    When employees are hired, they should be given an idea of what their schedule will be, not made to go through a schedule bidding process that they know they will not be successful in. Direct management should address issues AS they arise, not waiting for months to provide this feedback to employees, especially when it is asked for by the employee.

  9. Kitchen Worker

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Kitchen Worker in Cincinnati, OH
    Former Employee - Kitchen Worker in Cincinnati, OH

    I worked at Pinnacle Entertainment

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Benefits, vacation, I honestly can't think of anything else.

    Cons

    Supervision, unfair treatment by management staff, talked down to by chefs, HR doesn't care about the issues on hand

    Advice to Management

    Listen to your employees when they come to you about an issue. Don't cuss them out and then expect everything to be hunky dory.

  10. Helpful (1)

    Good

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pinnacle Entertainment

    Pros

    Dynamic industry
    Good benefit
    Nice co-worker
    Don't have to wear uniform (depend on what department that you work)

    Cons

    hard to find a way to move up

  11. Great Place To Work! Smart and thoughtful people!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pinnacle Entertainment

    Pros

    Great Company, Great People, Great Culture!

    Cons

    None that I can think of. I'll update if something presents.

    Advice to Management

    Keep up the great work!

Pinnacle Entertainment Photos

Work at Pinnacle Entertainment? Share Your Experiences

Pinnacle Entertainment

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.