Pinnacle Reviews

Updated October 24, 2014
Updated October 24, 2014
37 Reviews
3.1
37 Reviews
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Pinnacle President and CEO Rick Graf
Rick Graf
9 Ratings

Employee Reviews

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  1.  

    You Matter Here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pinnacle

    Pros

    Pinnacle makes great efforts to support, train and promote its Team Members. Employee appreciation, team building, mentor programs and a fun atmosphere all make Pinnacle a great place to call home.

    Cons

    Part of the Pinnacle cluture is searching for and rewarding high achievers, this doesn't mean there is not a life work balance but expect to be challenged.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    An established, fair organization where we have the opportunity to make a difference.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pinnacle full-time (more than 5 years)

    Pros

    Great opportunities for advancement, continuous growth opportunity.

    Cons

    Frequent policy changes, 401K plan is inadequate

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great company to move up in and gain experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Addison, TX
    Current Employee - Anonymous Employee in Addison, TX

    I have been working at Pinnacle full-time (more than 3 years)

    Pros

    A lot is happening at Pinnacle. This has been a great experience to learn about many aspects of the business, you will learn while doing! They are in the forefront of technology, just starting to roll out the latest systems out therefor properties. They do not have a one sized fits all mentality for property management, which is great especially for a large company.

    Cons

    Benefits need to be more competitive in the market place.

    Recommends
    Positive Outlook
    Approves of CEO

    Pinnacle Response

    Oct 21, 2014Senior Vice President, Marketing and Training

    Thank you for your feedback about your experience working at Pinnacle! We certainly hope there are many more years to come and look forward to your continued feedback.

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  5.  

    Great company - but every company can use improvement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pinnacle full-time

    Pros

    The company has changed dramatically over the last few years. Alot of corporate resources have been added and the company has stressed quality over growth. Pinnacle has matured, recognized its shortcomings, and has made strides to address and overcome them. There are many opportunities for a smart, dedicated person to grow.

    Cons

    Most departments run very thin and workload can be overwhelming. While pay scale is competitive, benefits are sorely lacking (particularly as it relates to retirement savings).

    Advice to ManagementAdvice

    Pinnacle's leadership needs to understand that attracting and maintaining the best talent requires a competitive benefits package and a manageable workload.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Shocking...

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Seattle, WA
    Former Employee - Administrative Assistant in Seattle, WA

    I worked at Pinnacle as a contractor (less than an year)

    Pros

    Office is in a beautiful location.

    Cons

    Residents were routinely blown off in a very unethical way. I couldn't live with working there.

    Advice to ManagementAdvice

    Work with your HR department, stop fighting them.

    Doesn't Recommend
    No opinion of CEO

    Pinnacle Response

    Oct 21, 2014Senior Vice President, Marketing and Training

    We're sorry to hear of the experience you had as a contractor with Pinnacle. If you would like to share any additional feedback of your experience, feel free to reach out to us at ... More

  7.  

    Okay at best -- "family' can be dysfunctional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pinnacle full-time (more than 3 years)

    Pros

    The company operates on a tight budget. Consequently, there are opportunities to expand one's role and work outside the confines of a traditional job description.

    Cons

    Work life balance isn't the best. Communications between departments can be weak. Large employee turnover. Yes, due to the nature of property management it's not a surprise that employees come and go on the properties. With Pinnacle the employee churn is also reflected in their corporate office. I've worked with the company for just over four years and have seen a parade of coworkers pass through Pinnacle's doors.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Pinnacle is an awesome company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Property Manager in Tacoma, WA
    Current Employee - Property Manager in Tacoma, WA

    I have been working at Pinnacle full-time (more than 5 years)

    Pros

    Pinnacle has good pay and great benefits. The company focuses on training. There is great comradery between the sister properties.

    Cons

    Pinnacle is a large company. Therefore, getting answers to difficult questions, whether it's about procedures or HR items like benefits, can take awhile sometimes.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Worst place I have ever worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pinnacle full-time (more than 3 years)

    Pros

    Nothing! Absolutely nothing! No values whatsoever!

    Cons

    No training was ever provided
    Extreme micromanagement
    Poor communication
    Low pay

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    I hated every day of working for Pinnacle!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pinnacle

    Pros

    Commissions, Commissions, Commissions, Commissions...... That's pretty much it! :(

    Cons

    Extreme Micromanaging, Very Stressful, Doesn't care about the employees, Low Hourly rate, No Work- Life balance

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Started off great ended not so well.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Manager in Seattle, WA
    Former Employee - Business Manager in Seattle, WA

    I worked at Pinnacle full-time (more than an year)

    Pros

    Benefits are great and affordable the pay and bonuses are fantastic as well. Most of the other team members are nice and friendly.

    Cons

    No personal life available at all. this is not an easy company to work with if you have a family or other responsibilities. To stay current on the required work load you will need to work 14 to 15 hour days - 6 days a week.

    Advice to ManagementAdvice

    The work overload is insane and you need to focus more on "in-person" training. Regional managers should focus on the "one on one" training instead of pawning it off on another manager. Complete burn out is unimportant to the higher management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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