Glassdoor is your free inside look at Pinnacle Security reviews and ratings — including employee satisfaction and approval rating for Pinnacle Security CEO Christopher Munday. All 22 reviews posted anonymously by Pinnacle Security employees.
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Christopher Munday
I worked at Pinnacle Security as a contractor for more than 3 years
Pros – Lots of room for advancement.
Cons – Dysfunctional back office; especially licensing, housing, sales support, and tech support.
Advice to Senior Management – Please get someone in the executive committee with a formal education.
Yes, I would recommend this company to a friend
2012-11-23 09:51 PST
I worked at Pinnacle Security as a contractor
Pros – Well paid and get to travel
Cons – low self worth and high level position only for men
No, I would not recommend this company to a friend
2013-06-12 20:05 PDT
I have been working at Pinnacle Security as a contractor for less than a year
Pros – Lucrative opportunity; invaluable experience in sales and interpersonal communication; supportive and motivating culture; competitive incentives; flexible hours; on-the-job training.
Cons – Although Pinnacle Security offers a rewarding work experience, it expects dedication and rigorous work from it's employees. The nature of the work requires a certain level of self-motivation and interpersonal skills.
Advice to Senior Management – As a rookie sales rep, I appreciated the accessibility of superiors throughout the corporate chain of command.
Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company
2012-10-02 00:49 PDT
I worked at Pinnacle Security full-time for more than 3 years
Pros – The back office people are great and very good at what they do. They provide excellent service. A fun place to work.
Cons – The sales people are arrogant and self absorbed. In general, they have a God complex and think they are all-powerful. Some go to any unethical means to make a sale.
Advice to Senior Management – Punish and even fire the sales people who are giving you a bad name. Just because they make you money doesn't mean they are good employees. They should be both ethical and good sales people.
Yes, I would recommend this company to a friend
2012-08-29 15:32 PDT
I have been working at Pinnacle Security
Pros – You make good money and you meet good people while traveling around the united states. The compensation and perks make the trip away from home well worth it.
Cons – The only con I can think of is that I have to leave my family and friends for six month periods.
Advice to Senior Management – Management could possibly do a better job keeping their employees up to date and informed on what to expect and what the business plan is and where the company wants to go.
Yes, I would recommend this company to a friend
2012-04-11 14:33 PDT
I worked at Pinnacle Security
Pros – You get to see different areas of the country.
Cons – They have you move to these random locations to make it hard to get out of the job and just head home. They lock you into these contracts of work because they know once you have the opportunity to leave, you would take it. Promises to make a lot of money are just lies.
Advice to Senior Management – Quit lying to your employees like you are lying to your customers buying your alarms.
No, I would not recommend this company to a friend
2012-01-18 21:29 PST
I worked at Pinnacle Security
Pros – Good opportunity to earn sales experience and a potential to make decent cash during college in the summer months. This job is ideal if you're single; if nothing ties you down it allows you to work and live in various cities throughout the U.S. You make it what you want it to be.
Cons – Not an ideal job for balancing work and home life; I don't recommend for married couples. Everyone's wives complain how hard the job is on them including those of the managers and most guys couldn't care less- it's all about the money for them. You work when people are home typically from 12pm until sundown. This means that if you don't drive your own car like the managers do, you'll be left to the mercy of the neighborhood you are in- this could be hairy depending on what city you work in. Only one day per week off and no holidays off during the summer months.
Advice to Senior Management – Be honest with the first year reps about what to expect. Don't sugar-coat everything and lead new guys to believe that they'll be making oodles of cash. Let them know it's tough work but can be worth it if they want it to be.
2011-10-08 15:15 PDT
I worked at Pinnacle Security
Pros – If you work with a good crew it can be a lot of fun. You work a lot of longs hours but when its with people you like the time flies by.
Cons – You can't always get the crew you want.
Advice to Senior Management – Don't nickle and dime the employees. Good, decent, hard working employees will bail on you very quickly because of it.
2011-08-11 13:14 PDT
I have been working at Pinnacle Security
Pros – Nice facilities. Orem building has basketball court and theater room.
Cons – Lack of defined strategic vision and very poor cross-functional communication. Some individuals in leadership positions have limited professional experience which reflects in the inability to grow their own leaders and develop employees.
Advice to Senior Management – Know what is happening in your company. Do skip levels with employees. You may be surprised.
No, I would not recommend this company to a friend
2011-04-05 00:09 PDT
I worked at Pinnacle Security
Pros – as long as you can get into a good office (luck of the draw), you can make some decent money. Traveling is fun if you enjoy that sort of thing (which I do). If you have a pulse, and no criminal record, you can get a job. (That's actually a con unless you can't find a job anywhere else).
Cons – Why do they constantly recruit as many employees as they can? So that they have enough people to forget about you if they happen not to need you. I was a lead technician for these guys, and they do not care about you. The company is run by guys in their 20's. Who gets respect in the company? The salesman who are most dishonest (because they make more sales, albeit dishonestly).
Advice to Senior Management – hire quality people, and treat them well. Stop overhiring, as it leaves a bitter taste in the mouths of those who just happen to get pushed to an unproductive office, and forgotten.
No, I would not recommend this company to a friend
2011-04-20 10:22 PDT
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