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Pinnacle Security
3.3 of 5 22 reviews
pinnaclesecurity.com Orem, UT 500 to 999 Employees

Pinnacle Security Reviews

Updated Jun 12, 2013

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3.3 22 reviews

                             

79% Approve of the CEO

Pinnacle Security CEO Christopher Munday

Christopher Munday

(14 ratings)

64% of employees recommend this company to a friend
22 Employee Reviews
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I had a great experience here, but there are definitely issues in the back office.

Sales Manager (Former Employee)
Orem, UT

I worked at Pinnacle Security as a contractor for more than 3 years

ProsLots of room for advancement.

ConsDysfunctional back office; especially licensing, housing, sales support, and tech support.

Advice to Senior ManagementPlease get someone in the executive committee with a formal education.

Yes, I would recommend this company to a friend

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Scammers

Anonymous Employee (Former Employee)

I worked at Pinnacle Security as a contractor

ProsWell paid and get to travel

Conslow self worth and high level position only for men

No, I would not recommend this company to a friend

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Make Your Own Success, Build Your Own Future

Sales Representative (Current Employee)
Fort Worth, TX

I have been working at Pinnacle Security as a contractor for less than a year

ProsLucrative opportunity; invaluable experience in sales and interpersonal communication; supportive and motivating culture; competitive incentives; flexible hours; on-the-job training.

ConsAlthough Pinnacle Security offers a rewarding work experience, it expects dedication and rigorous work from it's employees. The nature of the work requires a certain level of self-motivation and interpersonal skills.

Advice to Senior ManagementAs a rookie sales rep, I appreciated the accessibility of superiors throughout the corporate chain of command.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Decent company. Good people to work with.

Manager (Former Employee)
Orem, UT

I worked at Pinnacle Security full-time for more than 3 years

ProsThe back office people are great and very good at what they do. They provide excellent service. A fun place to work.

ConsThe sales people are arrogant and self absorbed. In general, they have a God complex and think they are all-powerful. Some go to any unethical means to make a sale.

Advice to Senior ManagementPunish and even fire the sales people who are giving you a bad name. Just because they make you money doesn't mean they are good employees. They should be both ethical and good sales people.

Yes, I would recommend this company to a friend

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Respectful and steadfast community of good people.

Security Sales Representative (Current Employee)
Albuquerque, NM

I have been working at Pinnacle Security

ProsYou make good money and you meet good people while traveling around the united states. The compensation and perks make the trip away from home well worth it.

ConsThe only con I can think of is that I have to leave my family and friends for six month periods.

Advice to Senior ManagementManagement could possibly do a better job keeping their employees up to date and informed on what to expect and what the business plan is and where the company wants to go.

Yes, I would recommend this company to a friend

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Bottle of Lies

Security Technician (Former Employee)
Phoenix, AZ

I worked at Pinnacle Security

ProsYou get to see different areas of the country.

ConsThey have you move to these random locations to make it hard to get out of the job and just head home. They lock you into these contracts of work because they know once you have the opportunity to leave, you would take it. Promises to make a lot of money are just lies.

Advice to Senior ManagementQuit lying to your employees like you are lying to your customers buying your alarms.

No, I would not recommend this company to a friend

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Great college job, as its meant to be, but not an promising career like most of the management treat it.

Outside Sales Representative (Former Employee)
Orem, UT

I worked at Pinnacle Security

ProsGood opportunity to earn sales experience and a potential to make decent cash during college in the summer months. This job is ideal if you're single; if nothing ties you down it allows you to work and live in various cities throughout the U.S. You make it what you want it to be.

ConsNot an ideal job for balancing work and home life; I don't recommend for married couples. Everyone's wives complain how hard the job is on them including those of the managers and most guys couldn't care less- it's all about the money for them. You work when people are home typically from 12pm until sundown. This means that if you don't drive your own car like the managers do, you'll be left to the mercy of the neighborhood you are in- this could be hairy depending on what city you work in. Only one day per week off and no holidays off during the summer months.

Advice to Senior ManagementBe honest with the first year reps about what to expect. Don't sugar-coat everything and lead new guys to believe that they'll be making oodles of cash. Let them know it's tough work but can be worth it if they want it to be.

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It is worth the effort on a temporary basis

Anonymous Employee (Former Employee)
Orem, UT

I worked at Pinnacle Security

ProsIf you work with a good crew it can be a lot of fun. You work a lot of longs hours but when its with people you like the time flies by.

ConsYou can't always get the crew you want.

Advice to Senior ManagementDon't nickle and dime the employees. Good, decent, hard working employees will bail on you very quickly because of it.

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Pinnacle leadership reaches for the mark, but misses it on many levels.

Trainer (Current Employee)
Orem, UT

I have been working at Pinnacle Security

ProsNice facilities. Orem building has basketball court and theater room.

ConsLack of defined strategic vision and very poor cross-functional communication. Some individuals in leadership positions have limited professional experience which reflects in the inability to grow their own leaders and develop employees.

Advice to Senior ManagementKnow what is happening in your company. Do skip levels with employees. You may be surprised.

No, I would not recommend this company to a friend

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absolutely would not recommend

Security Technician (Former Employee)
Orem, UT

I worked at Pinnacle Security

Prosas long as you can get into a good office (luck of the draw), you can make some decent money. Traveling is fun if you enjoy that sort of thing (which I do). If you have a pulse, and no criminal record, you can get a job. (That's actually a con unless you can't find a job anywhere else).

ConsWhy do they constantly recruit as many employees as they can? So that they have enough people to forget about you if they happen not to need you. I was a lead technician for these guys, and they do not care about you. The company is run by guys in their 20's. Who gets respect in the company? The salesman who are most dishonest (because they make more sales, albeit dishonestly).

Advice to Senior Managementhire quality people, and treat them well. Stop overhiring, as it leaves a bitter taste in the mouths of those who just happen to get pushed to an unproductive office, and forgotten.

No, I would not recommend this company to a friend

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