Pinnacle Security Reviews

Updated June 12, 2015
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3.4
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Pinnacle Security CEO Christopher Munday
Christopher Munday
12 Ratings

25 Employee Reviews

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  1. Competitive pay, Treats their employees well

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Sales Representative in Bowling Green, KY
    Former Employee - Security Sales Representative in Bowling Green, KY

    I worked at Pinnacle Security full-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    The company was honest & up-front with me about the payscale. The harder you work, the more you get paid and it is nice to be able to go out and spend a summer with your best buds.

    Cons

    100% commission can be difficult to maintain as a lifestyle, 60 hour weeks can be brutal at times :-) For my wife and I it was too much and eventually caught up with us. The pay is super high but the lifestyle is imbalanced during the summer months.

    Advice to Management

    Make sure that each sales team has enough experienced managers to ensure a successful summer


  2. Mr

    • Career Opportunities
    Former Employee - Anonymous Employee in Orem, UT
    Former Employee - Anonymous Employee in Orem, UT

    I worked at Pinnacle Security

    Pros

    Good at it and all

    Cons

    Less at the end of the day


  3. It was a good job flexible hours

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Technician in San Jose, CA
    Current Employee - Security Technician in San Jose, CA

    I have been working at Pinnacle Security full-time (More than a year)

    Recommends
    Negative Outlook
    Approves of CEO
    Recommends
    Negative Outlook
    Approves of CEO

    Pros

    Sometimes you have to work late but other then that is was ok

    Cons

    You have to deal with a lot of unhappy customers

    Advice to Management

    The coordination needs to be worked on


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Not a good company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Sales Representative in Buffalo, NY
    Former Employee - Security Sales Representative in Buffalo, NY

    I worked at Pinnacle Security

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    You get to learn how to sell door to door

    Cons

    Long hours Lack of training It is seasonal work during the summer, so it is very hot.


  6. I loved working at Pinnacle

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Orem, UT
    Former Employee - Anonymous Employee in Orem, UT

    I worked at Pinnacle Security full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    i enjoyed the open and fun atmosphere

    Cons

    the company is very sales intensive

    Advice to Management

    keep up the great work


  7. Best company I have ever worked for. I wish they hadn't sold to Protection One

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Orem, UT
    Current Employee - Sales Representative in Orem, UT

    I have been working at Pinnacle Security (More than 3 years)

    Positive Outlook
    No opinion of CEO
    Positive Outlook
    No opinion of CEO

    Pros

    Good pay. Good atmosphere. Great owners and management. I've always felt valued here. Great place to work hard and be paid well.

    Cons

    None. I have to fill this with 20 words so... Awesome great fun good pay supportive good owners good managers awesome people happy customers

    Advice to Management

    Ditch P1 as soon as you're able and build this again. Your employees that have been grandfathered in to P1 are miserable there.


  8. I helped new customers get approved for their security alarm systems

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pinnacle Security

    Pros

    Great working atmosphere, great company

    Cons

    Working in a call center with calls back to back get old real quick.

    Advice to Management

    Take better care of your employees


  9. Decent company. Good people to work with.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Orem, UT
    Former Employee - Manager in Orem, UT

    I worked at Pinnacle Security full-time (More than 3 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The back office people are great and very good at what they do. They provide excellent service. A fun place to work.

    Cons

    The sales people are arrogant and self absorbed. In general, they have a God complex and think they are all-powerful. Some go to any unethical means to make a sale.

    Advice to Management

    Punish and even fire the sales people who are giving you a bad name. Just because they make you money doesn't mean they are good employees. They should be both ethical and good sales people.


  10. Respectful and steadfast community of good people.

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Sales Representative in Albuquerque, NM
    Current Employee - Security Sales Representative in Albuquerque, NM

    I have been working at Pinnacle Security

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    You make good money and you meet good people while traveling around the united states. The compensation and perks make the trip away from home well worth it.

    Cons

    The only con I can think of is that I have to leave my family and friends for six month periods.

    Advice to Management

    Management could possibly do a better job keeping their employees up to date and informed on what to expect and what the business plan is and where the company wants to go.


  11. Bottle of Lies

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Technician in Phoenix, AZ
    Former Employee - Security Technician in Phoenix, AZ

    I worked at Pinnacle Security

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    You get to see different areas of the country.

    Cons

    They have you move to these random locations to make it hard to get out of the job and just head home. They lock you into these contracts of work because they know once you have the opportunity to leave, you would take it. Promises to make a lot of money are just lies.

    Advice to Management

    Quit lying to your employees like you are lying to your customers buying your alarms.



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