Pinnacle West Reviews

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3.4
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Pinnacle West Chairman, President, and CEO; CEO, Arizona Public Service Don Brandt
Don Brandt
8 Ratings

9 Employee Reviews

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  1. Retirees

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Pinnacle West full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    None I can think of. I will have to adlib now because of their 60 word minimum. Was a good company to work for a few years ago.

    Cons

    2015 has thrown out our health care and prescription coverage. The pittance of $107 a month doesn't even cover a fourth of what I will have to pay out next year. Plus completely lost coverage of one member of the family. See above Just another example of


  2. Helpful (1)

    Think Twice

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Professional in Phoenix, AZ
    Current Employee - IT Professional in Phoenix, AZ

    I have been working at Pinnacle West full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The company has good benefits and the location is acceptable. They are trying to improve their culture.

    Cons

    They are too byreaycratic and political. They are extremely slow to accept change. Leadership is focused on their own survival and retirement. Change and improvement are almost impossible, and if their is a cost associated to the improvement, might as well drop it. Looking for followers, not change agents.

    Advice to Management

    Invest in your people, the right people. Hold them accountable for their decisions or lack of decisions. Invest in the future, as you have aged in regards to technology, culture and vision.


  3. A great employer really support employees with needed programs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phoenix, AZ
    Former Employee - Anonymous Employee in Phoenix, AZ

    I worked at Pinnacle West full-time (More than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Help me meet my educational goals.

    Cons

    You must be aggressive to make it.

    Advice to Management

    Keep up the good work.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    The clock is ticking

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Professional in Phoenix, AZ
    Former Employee - IT Professional in Phoenix, AZ

    I worked at Pinnacle West full-time (More than 8 years)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Great Customer Base, Well Run Base Power Plant, Great Field Personnel, Nice downtown working area, Good Cafeteria, Covered Parking downtown,

    Cons

    Cost cutting is not a strategy, a long term tactic, or a new innovative idea. The current employees are literally unrecognizable from just a few years ago, but the media is strangely silent on the continuous layoffs that occur there.

    Advice to Management

    Build the people of the company. They are the company.


  6. Helpful (2)

    The company has gone from great to sad.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Professional in Phoenix, AZ
    Former Employee - Professional in Phoenix, AZ

    I worked at Pinnacle West full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Competitive salaries, good benefits, very competent front line employees.

    Cons

    The culture in just a few years has become this being a great company to work for to a company where you just want to come in, do your 8 hours and leave it all behind. I made some great friendships and were involved in some amazing projects during my time at APS. It all started going downhill as a company when Mr Post retired. Loyalty somehow became a disdained attribute from leadership. When executive leadership was replaced by the new CEO, with what I call "gunslingers' the writing was on the wall. The capable and competent company from a mere few years back changed with the culture brought in by the replaced executive leadership. I actually heard a VP tell a mid level manager he must not be motivated because he had been with the company for over 15 years and must be content with the status quo. I was replaced by a program I implemented and was only told I was going to be replaced when a coworker and I responsible for the department budget discovered a shortfall in the pending year budget. As a retired military veteran I find no honor in this company or in the majority of mid range managers. The mangers and directors left after the vetting of leadership are for the vast majority, spineless "yes" persons (who I do not blame if they want to keep there jobs) incapable of an independent thought that executive leadership would let them implement if they did. I could go on

    Advice to Management

    Resign and give back the outrageous salaries and other compensation you have and are taking on the backs of your employees and customers.


  7. Great company and people

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reactor Operator in Phoenix, AZ
    Current Employee - Reactor Operator in Phoenix, AZ

    I have been working at Pinnacle West

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Large organization, various opportunities, tuition reimbursement

    Cons

    Shift work can be challenging, especially with forced OT days.


  8. Helpful (1)

    Good place to work, Great culture

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ

    I have been working at Pinnacle West

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Values based corporate culture, really focus on taking care of customers Opportunities to learn multiple areas Great benefits Interdepartmental cooperation Good learning opportunity

    Cons

    Salary lower than comparable jobs elsewhere Difficult to get full time position No job security in what was previously considered a place to build a lifelong career

    Advice to Management

    There is a bit of a disconnect between customers and the company. Many people in the community do not understand the need for rates to be where they are, even though the company is very conscientious of offering energy at a fair price. More communication with customers to educate on where their utility bill dollars are being used could help.


  9. Great Company to build a career

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pinnacle West

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    The pay scale is within the industry standard, constantly striving to improve performance and build relationships within the surrounding communities.

    Cons

    Since it is such a large company communication can sometimes be limited or slow although I have seen improvement in throughout the years.

    Advice to Management

    xxx


  10. Helpful (2)

    Company is on the move and is focused on its customers

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pinnacle West

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Good central location with pay being geared to individual performance. Culture of change is spreading across the company. Efficiency is being promoted which is good.

    Cons

    Work life balance is being lost in many departments with staff reductions and constant reshuffling of employees. Those that remain are often working extended hours to make up the difference. There is not a sense of job security which indirectly translates into saying how employees are being valued.

    Advice to Management

    Be careful not to burn good people out.



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