Pitney Bowes Reviews

Updated October 13, 2014
Updated October 13, 2014
578 Reviews
2.8
578 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pitney Bowes CEO Marc Lautenbach
Marc Lautenbach
118 Ratings

Review Highlights

Pros
  • Work from home is available making good work life balance (in 57 reviews)

  • Company pays well, good benefits, growth opportunities (in 43 reviews)


Cons
  • Unfortunately the support system from upper management did not coincide with this message (in 24 reviews)

  • Entrenched senior management in India (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Pitney Bowes is a great environment to learn new skills and experience multiple projects, systems and management styles.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Product Management Enterprise CCM in Neenah, WI
    Former Employee - Director of Product Management Enterprise CCM in Neenah, WI

    I worked at Pitney Bowes full-time (more than 10 years)

    Pros

    Great company to obtain skills and build your resume. Excellent benefits and slightly above average pay. I would recommend Pitney Bowes as a stepping stone to add skills and competencies to your personal skill base, but I would not consider this company as a long term employment solution any longer. The Customer Care division's future is questionable based on outsourcing initiatives and continued restructures to reduce headcount to improve revenue goal attainment and to increase stock value.

    Cons

    Very change driven environment with a largely new executive level leadership. Direction and future for the US mailing division of this organization is a concern. Work/life balance for management has become almost non-existent. Myself and a number of my peers in management were investing 70-80 hours per week due to workload.

    Recommends
    Negative Outlook
    Approves of CEO
  2.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiter in Stamford, CT
    Current Employee - Recruiter in Stamford, CT

    I have been working at Pitney Bowes full-time (more than 5 years)

    Pros

    Excellent Benefits progressive company, employee engagement surveys

    Cons

    always changing, some employee in the wrong in position

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager in Vienna, VA
    Current Employee - District Manager in Vienna, VA

    I have been working at Pitney Bowes full-time (more than 10 years)

    Pros

    Change is constant. It is difficult to obtain traction and expertise when the rules and guidelines are constantly changing.

    Cons

    Too much pressure to get everything done throughout the day. Over whelming emails that take time to address.

    Advice to ManagementAdvice

    Reduce scope of position or add additional personnel

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Territory Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Account Manager in Brecksville, OH
    Former Employee - Territory Account Manager in Brecksville, OH

    I worked at Pitney Bowes full-time (more than 3 years)

    Pros

    Learned how to establish a marketing strategy, monthly calendar, flexible schedule

    Cons

    Lack of company vision for the future from upper management - seemed to change like the wind. Constantly changing

    Advice to ManagementAdvice

    Consider working with representatives with leadership positions

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6.  

    Not the same as it used to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pitney Bowes full-time (more than 10 years)

    Pros

    Good benefits, Good co-workers .

    Cons

    Upper Management needs an overhaul, Company wants different results but continues to do the same thing. Payscales need to be adjusted.

    Advice to ManagementAdvice

    Listen to suggestions, Change the company mindset .

    No opinion of CEO
  7.  

    Long time employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Account Manager
    Former Employee - Sales Account Manager

    I worked at Pitney Bowes full-time (more than 10 years)

    Pros

    Very professional and dedicated to providing training to those who want it.
    Business environment has changed and company is still looking for a strong vision to move forward.
    As most sales jobs pressure to produce is hi but teamwork is not as evident as it used to be

    Cons

    Moral is low do to changing business climate.
    Pay is not as good because quotas are set high so selling costs are low.
    Hard to turn a big ship and respond to new markets

    Advice to ManagementAdvice

    I think they are on the right track in moving to new products.
    communicate vision clearly and once committed don't second guess.
    Get with the program

    Recommends
    Positive Outlook
    No opinion of CEO
  8.  

    In the middle of change

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Representative
    Current Employee - Sales Representative

    I have been working at Pitney Bowes full-time (less than an year)

    Pros

    Good experience into sales, good management support

    Cons

    Constantly changing programs, compensation, products, requirements to the point where meeting quota is next to impossible.

    Advice to ManagementAdvice

    Compensate your employees and make goal attainable so you don't have extremely high employee turnover.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9.  

    Stressful micromanaged, all the upper management that were decent leaders were laid off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Executive in Atlanta, GA
    Former Employee - Sales Executive in Atlanta, GA

    I worked at Pitney Bowes full-time (more than 3 years)

    Pros

    Decent company reputation.
    Benefits are ok
    People are professional

    Cons

    All the decent management was fired or laid off.
    Upper management offers no support.
    Women are discriminated against.

    Advice to ManagementAdvice

    Hire better Managers with leadership skills.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Client Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Client Manager in Shelton, CT
    Current Employee - Client Manager in Shelton, CT

    I have been working at Pitney Bowes full-time (more than 5 years)

    Pros

    I like my coworkers and my boss.

    Cons

    Inflexible vacation, most holidays are blacked out every year.
    Company changes direction with little to no notice.

    Advice to ManagementAdvice

    A bit of transparency would be nice.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    You can do better

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Billing Associate II in Neenah, WI
    Former Employee - Billing Associate II in Neenah, WI

    I worked at Pitney Bowes full-time (more than 3 years)

    Pros

    The people you work with at an associate level are great. You bond together as a team. Benefits are really great. Vacation is the best benefit.

    Cons

    Limited room for advancement. no pay increases. poor growth options. They care less and less for their employees. . Does not make for a great work environment.

    Advice to ManagementAdvice

    Care and listen to the front end. They face the client but rarely do you seek their opinion on how to make improvements based on direct feedback.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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