Pitney Bowes Reviews

Updated April 24, 2015
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2.9
676 Reviews
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Recommend to a friend
Approve of CEO
Pitney Bowes CEO Marc Lautenbach
Marc Lautenbach
155 Ratings

Pros
  • Work from home is available making good work life balance (in 59 reviews)

  • Company pays well, good benefits, growth opportunities (in 45 reviews)

Cons
  • Upper management didn't seem to listen or cre about all of us front line workes (in 26 reviews)

  • Entrenched senior management in India (in 21 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. TAM

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - TAM in Austin, TX
    Former Employee - TAM in Austin, TX

    I worked at Pitney Bowes

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Very knowledgeable people. Great benefits. Training is top notch. Pay can be great! Put it the work and make the money!

    Cons

    To many outside executives from outside Pitney Bowes changed the culture.

    Advice to Management

    Never reduce your sales force. They are the front line to the company.

  2. Major Account Manager

    Current Employee - Major Account Manager in Ardsley, NY
    Current Employee - Major Account Manager in Ardsley, NY

    I have been working at Pitney Bowes full-time (More than 3 years)

    Pros

    Good life work balance. Field sales work from home office.

    Cons

    Cons also a pro long term-----New Executive Management and many significant changes to operations. In the long run this will be a benefit to employees and stockholders.

  3. Design and Implementation Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Design and Implementation Manager in Post Falls, ID
    Current Employee - Design and Implementation Manager in Post Falls, ID

    I have been working at Pitney Bowes full-time (More than 10 years)

    Pros

    Fast paced, Client focused, Multiple career opportunities and options to grow skill set.

    Cons

    None come to mind at the moment.

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  5. Customer Service

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pitney Bowes

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    large company with good benefits

    Cons

    can show favoritism to certain employees. Don't just listen to middle management opinions

    Advice to Management

    go into the trenches and see how the employees that aren't management work and what happens when you continually cut hours

  6. Big Company. Some good Managers; some bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pitney Bowes (More than 5 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Big, old school company. Decent benefits. Limited flexibility to telecommute, depending on manager. Some software development groups are doing interesting work with interesting technology, for instance Noida and Pune, India.

    Cons

    Primarily a hardware company. Purchases small software companies and drives them into the ground. Some managers are terrible. North American offices are shrinking and depressing as jobs are being moved to lower cost offices in India.

    Advice to Management

    Total market cap is ~5 billion. Best return for shareholders would probably be to find multiple buyers for the hardware and software pieces of PBI and sell it off.

  7. Major Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pitney Bowes full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    -base salary, benefits and overall compensation is good.
    -work from home with no micro-managing

    Cons

    -company is consistently downsizing, mail is dead so most organizations are downsizing machines and cost. Which means fewer outside sales reps and more inside sales reps.
    -commission plan keeps changing, about 2 years ago they cut it in half. Commission is based on profit over cost of the equipment or software. The company keeps increasing the cost and lease rates so it is harder to make margins that pay higher commissions.
    -overall compensation seems to decrease year after year.

    Advice to Management

    Sell the company off and be done with it, you can't seem to get anything done to tunr things around.

  8. Worked at this company for a couple of years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pitney Bowes

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great people, good benefits. There are a lot of people that can make a difference. Management needs to listen and take action.

    Cons

    Need to invest in more development. Under resourced. Cannot continue selling if there aren't resources to support your sales

    Advice to Management

    Get more involved

  9. Helpful (2)

    Great place to work but is being destroyed by new CEO.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pitney Bowes full-time (More than 10 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Excellent team of service professionals, great to work with. It was always a pleasure to go to work every day. Decent Pay, benefits, and matching Health Savings Account as well as matching 401K.

    Cons

    New upper management from IBM is taking company in the wrong direction, cutting too much too fast and the clients can feel the cuts by having much worse service response times.

    Advice to Management

    Stop cutting any more customer facing personnel. Focus on changing and instead adding to the team for more and better service to the clients which will add to ROI and take market share from competition and pay off in the long run. Cutting will backfire with many more clients leaving.

  10. Account Representitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Representative in Spokane, WA
    Former Employee - Account Representative in Spokane, WA

    I worked at Pitney Bowes full-time (More than 8 years)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Decent Health benefits and adequate vacation time given.

    Cons

    Constant Fear of layoff. Never ending restructuring. Lack of regard for customer base.

    Advice to Management

    Remember that your customers are why you have a business at all. The constant outsourcing and downsizing in customer care does not go unnoticed by anyone.

  11. Great Company Great Company Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pitney Bowes full-time (More than a year)

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    Great Co-Workers Great Co-Workers Great Co-Workers

    Cons

    Mailing Business is decreasing. Mailing Business is decreasing.

    Advice to Management

    Keep up the Good Work. You're doing the best you can in this economy.

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