Pitney Bowes Reviews

Updated October 30, 2014
Updated October 30, 2014
587 Reviews
2.8
587 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pitney Bowes CEO Marc Lautenbach
Marc Lautenbach
124 Ratings

Review Highlights

Pros
  • Work from home is available making good work life balance (in 57 reviews)

  • Company pays well, good benefits, growth opportunities (in 44 reviews)


Cons
  • Unfortunately the support system from upper management did not coincide with this message (in 25 reviews)

  • Entrenched senior management in India (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    PitnEy Bowes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSA in Trumbull, CT
    Former Employee - CSA in Trumbull, CT

    I worked at Pitney Bowes full-time (more than 10 years)

    Pros

    Very good benefits. Starting wage was good.

    Cons

    Pay raises were dismal. Upper management didn't seem to listen or cre about all of us front line workes.

    Advice to ManagementAdvice

    Take stock in your assets and pay them what they are worth.

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    It is a very good company with opportunities to advance in.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pitney Bowes full-time

    Pros

    Benefits are good and career development is available.

    Cons

    I have no complaints as of today. The company seems to really care about the culture and takes ideas and runs with them.

    Advice to ManagementAdvice

    The use of a large amount of temps is discouraging for their chances of getting hired on full time. There are very loyal workers that could use the benefits.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Sales Specialist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Product Specialist in Stamford, CT
    Current Employee - Sales Product Specialist in Stamford, CT

    I have been working at Pitney Bowes full-time (more than 3 years)

    Pros

    New leadership is making changes, adding shareholder value
    Large company with many opportunities
    Agile work option

    Cons

    Still overcoming legacy culture of slow movement, silos and doing things the way they have always been done
    Large organization can be challenging to navigate
    Lack of visibility into other divisions - not a one company feel for customers, although work is underway to improve this

    Advice to ManagementAdvice

    Continue to push for culture change and move to "one company" approach for customers.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Hopefully Better Now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Manager in Stamford, CT
    Former Employee - Marketing Manager in Stamford, CT

    I worked at Pitney Bowes full-time (more than 3 years)

    Pros

    Everyone who worked here really cared about the company and its customers. Very professional environment.

    Cons

    Old-school company in a dying industry (postage/mail) struggling to catch up with faster-moving, younger companies who have passed them by -- especially in the online space.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    It's has itsUps and downs and currently leadership has us in a down

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Service Tech in Albany, NY
    Current Employee - Field Service Tech in Albany, NY

    I have been working at Pitney Bowes full-time (more than 10 years)

    Pros

    Descent medical benefits, training that's provided is good, peers are a good asset and work well together.

    Cons

    Way over micro managed, treat techs like there not capable of doing there job. They will try to get as much office work out of you on your own time.

    Advice to ManagementAdvice

    Realize you were sold a bill of goods and move on with a more productive system.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Review for Pitney Bowes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pre Sort in Fridley, MN
    Current Employee - Pre Sort in Fridley, MN

    I have been working at Pitney Bowes full-time (less than an year)

    Pros

    I like working there, it is a very friendly company and the work is not that hard.
    The people that you work with are from all over the world.

    Cons

    Very fast pace work, but it can be done. The pay is not that good but they are talking about uping the pay for all in the next two weeks, and that would be a good thing.

    Advice to ManagementAdvice

    Talk to workers more

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director in Danbury, CT
    Former Employee - Director in Danbury, CT

    I worked at Pitney Bowes full-time (more than 8 years)

    Pros

    Dynamic and growth oriented. Lots of baggage from the old days that they are dealing with which is very positive though for some, painful. Strong executives leadership with Marc Lautenbach

    Cons

    Lots of responsibility with little authority. No courage in most BU and functional leadership. PB needed a new culture, disappointed that they chose to adopt IBM's.

    Advice to ManagementAdvice

    Really look at your senior-level BU leadership, they may not be as they seem.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Company with an Identity Crisis

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director
    Former Employee - Director

    I worked at Pitney Bowes full-time (more than an year)

    Pros

    I was with PB Software and the latest technology is really Enterprise and World-class, flexible work environment as long as you deliver. Benefits are in line with most companies.

    Cons

    Company is going through a massive transformation for the good, however execution is a bit spotty. Brand (mail) is hard to over come and despite hiring a CMO to re-brand one year later nothing done. more smoke than fire. Nobody knows PB for anything other than mail, up hill battle. Software group leadership is heavily weighted to former Infor people, not impressed.

    Advice to ManagementAdvice

    Spin software out in to separate company and stop bringing in Infor retreads

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Pitney Bowes is a great environment to learn new skills and experience multiple projects, systems and management styles.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Director of Product Management Enterprise CCM in Neenah, WI
    Former Employee - Director of Product Management Enterprise CCM in Neenah, WI

    I worked at Pitney Bowes full-time (more than 10 years)

    Pros

    Great company to obtain skills and build your resume. Excellent benefits and slightly above average pay. I would recommend Pitney Bowes as a stepping stone to add skills and competencies to your personal skill base, but I would not consider this company as a long term employment solution any longer. The Customer Care division's future is questionable based on outsourcing initiatives and continued restructures to reduce headcount to improve revenue goal attainment and to increase stock value.

    Cons

    Very change driven environment with a largely new executive level leadership. Direction and future for the US mailing division of this organization is a concern. Work/life balance for management has become almost non-existent. Myself and a number of my peers in management were investing 70-80 hours per week due to workload.

    Recommends
    Negative Outlook
    Approves of CEO
  11.  

    Challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - District Manager in Vienna, VA
    Current Employee - District Manager in Vienna, VA

    I have been working at Pitney Bowes full-time (more than 10 years)

    Pros

    Change is constant. It is difficult to obtain traction and expertise when the rules and guidelines are constantly changing.

    Cons

    Too much pressure to get everything done throughout the day. Over whelming emails that take time to address.

    Advice to ManagementAdvice

    Reduce scope of position or add additional personnel

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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