Pitney Bowes Reviews

Updated September 29, 2014
Updated September 29, 2014
565 Reviews
2.8
565 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pitney Bowes CEO Marc Lautenbach
Marc Lautenbach
111 Ratings

Review Highlights

Pros
  • This company provides a great work life balance (in 56 reviews)

  • Company pays well, good benefits, growth opportunities (in 42 reviews)


Cons
  • Entrenched senior management in India (in 21 reviews)

  • Unfortunately the support system from upper management did not coincide with this message (in 21 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Pitney Bowes Software, Boulder CO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advisory Software Engineer  in  Boulder, CO
    Current Employee - Advisory Software Engineer in Boulder, CO

    I have been working at Pitney Bowes full-time

    Pros

    First rate group of Software Engineers and Architects

    Cons

    Still has the bureaucracy you'd expect from a company of it's size

  2.  

    Good company to work for. Pay and Benefits are competitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Assurance  in  Brisbane, CA
    Former Employee - Quality Assurance in Brisbane, CA

    I worked at Pitney Bowes full-time for more than 8 years

    Pros

    The training is great. They give you the opportunity to further your career by providing tuition reimbursement.

    Cons

    A little difficult to transfer to another department

    Advice to ManagementAdvice

    Management needs to be a little more agressive in getting new contracts.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    My Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Service Technician  in  Windsor, CT
    Former Employee - Service Technician in Windsor, CT

    I worked at Pitney Bowes full-time for less than a year

    Pros

    Good training program. Provide adequate training on existing equipment as well as newer models that will be available in the future. All air fares and very good accommodation provided for.

    Cons

    Managers rely on input of your performance from untrustworthy people that have only their own interests in mind. They don't care about whose careers they damage on the way. Constant strife between shifts. I worked all three shifts and everyone is blaming problems on the shift before them. At the weekly meetings when asked to speak their minds, no one has anything to say. They all fear loosing their jobs because of their manager doesn't want anyone rocking the boat. He is only interested in his monthly bonus.

    Advice to ManagementAdvice

    At the very least, replace that particular manager for a start. Maybe people will trust the new one and open up. Then and only then will the problem solving begin and have all shifts working as a team, not fearing reprisal for speaking out.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Hard working, loss of focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Architect  in  New York, NY
    Former Employee - Solutions Architect in New York, NY

    I worked at Pitney Bowes full-time for more than 3 years

    Pros

    The company as a whole is very good. There are some great people that propel them forward and some workers that really out their best foot forward.

    Cons

    Conversely, upper management makes many decisions that do not have the customer's best interest in mind. There are many decisions that are made based on the bottom line that affects customer support and satisfaction.

    Advice to ManagementAdvice

    Poll your customer base before making decisions that are going adversely affect their support. Do not let the sales team dictate the future of the company. Sales is the backbone, but support and innovation is the bread and butter.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Ok place to get experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Pitney Bowes full-time for more than 5 years

    Pros

    You will get a lot of experience with electro mechanical equipment. Worked there for many years

    Cons

    Was not able to move around and learn more sites and equipment. Once I excelled I was not allowed to leave that site. Was told by the DM we should be happy we have jobs

    Advice to ManagementAdvice

    Let your people grow.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Once a great company, no longer able to maintain relevance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Major Account Manager  in  Atlanta, GA
    Former Employee - Major Account Manager in Atlanta, GA

    I worked at Pitney Bowes full-time

    Pros

    I would say the best thing is their remaining employees on the front line. Tenured folks that have done a lot over the course of time for the organization and have maintained the company existence to even be any what relevant today.

    Cons

    They have no direction, mid to upper management are empty suits that are doing what they have to do for their own existence in the short term. Very much who you know company. For anyone trying to go into this organization as a new hire, I highly recommend running as fast as you can the other way. Unless you are one of the "Relationship" long termed employees, they don't put you in a position for success and will crumble you up and spit you out without any dignity. The core function of getting close to the customer isn't in any part of culture. The organization has everyone scared and is a miserable environment that doesn't allow for true creative ideas to grow again.

    Advice to ManagementAdvice

    Learn some of the basics of today's environment and figure out innovation is the key to the organization. The fact that you haven't developed anything innovative out of your own resources should be a sign. If you took a minute to understand and empower thought, I believe that you will find that a lot of very intelligent people could offer some wonderful ideas to different topics. You haven't taken a minute to understand this and/or really understand much pass today.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Working for pb

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pitney Bowes

    Pros

    None, just can't think of any

    Cons

    No loyalty to employees. They disregard years of service when it comes to layoffs and local managers choose there favorites to keep, even tho there skill levels are way below the ones laid off

    Advice to ManagementAdvice

    Go by seniority , reward those that have been thru thick and thin

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Cold, "Old School" Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Stamford, CT
    Current Employee - Anonymous Employee in Stamford, CT

    I have been working at Pitney Bowes full-time for less than a year

    Pros

    Company has been in business since 1920, many people have been with the company for 30+ years

    Cons

    Lack of communication, employees that have been with the company for years are not helpful to new employees - there is an expectation that you should know everything.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  10.  

    Ship Without A Rudder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Position  in  Jacksonville, FL
    Former Employee - Sales Position in Jacksonville, FL

    I worked at Pitney Bowes full-time for more than 8 years

    Pros

    Well known brand and name. Industry leading technology. Well established corporate partnerships throughout the US.

    Cons

    Industry leading technology is becoming more and more irrelevant. Training is poor and follow up is worse, almost non-existent. Some company management does not follow the high ethical standards they proclaim. The culture is not based on mutual trust or respect. Employees are treated as if they are always suspected of being less than honest or ethical. Up side compensation has steadily declined. Senior management has attempted to "change the culture" by doing the same things over and over again and then are surprised when they get the same results.

    Advice to ManagementAdvice

    If you want to change the direction and future of Pitney Bowes you have have to do more than give "lip service" to change. You must change the culture and thinking of the company, starting at the top.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Temp job was given a lot of responsibility and high expectations with out sufficient training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Retention Specialist  in  Neenah, WI
    Former Employee - Retention Specialist in Neenah, WI

    I worked at Pitney Bowes full-time for less than a year

    Pros

    Wonderful co workers and pleasant work areas. Wonderful benefits for regular employees.

    Cons

    Training was very lacking, it made the job seem impossible. I worked so hard to learn the job and tried to excel. Every night my head just hurt.

    Advice to ManagementAdvice

    In training have a lot and lot of practice. Let the trainees work on teams and do loads more practices.

    Recommends
    Negative Outlook
    No opinion of CEO

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