Pitney Bowes Reviews

Updated August 24, 2014
Updated August 24, 2014
561 Reviews

2.8
561 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pitney Bowes CEO Marc Lautenbach
Marc Lautenbach
107 Ratings

Review Highlights

Pros
  • This company provides a great work life balance (in 55 reviews)

  • Company pays well, good benefits, growth opportunities (in 40 reviews)


Cons
  • Entrenched senior management in India (in 21 reviews)

  • Unfortunately the support system from upper management did not coincide with this message (in 20 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Dishonest Management, dissolving loyalty

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Territory Account Manager  in  New York, NY
    Former Employee - Territory Account Manager in New York, NY

    I worked at Pitney Bowes full-time for more than 10 years

    Pros

    Upper Management will benefit from eventual merger/sale

    Cons

    They milked their best and most loyal employees. They led their Sales force on about stability and jobs and in a 4 minute National Conference call eliminated over 250 jobs . Management's final word that day ? " here is HR to walk you through the process". In my area alone they lost over 100 years of sales experience. Next group of reps are just awaiting the other shoe to drop. Obviously merger and or take over ( perhaps with IBM since most upper mangement are ex IBM'ers. Plus they are following IBM's business plan.

    Shame ...i was there for 22 years and ,what one was a proud "family" became a company devoid of loyalty and trust.

    Advice to ManagementAdvice

    take your golden parachutes and jump

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  2.  

    Selfish Executives... unappriated staff.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Thousand Oaks, CA
    Current Employee - Customer Service Representative in Thousand Oaks, CA

    I have been working at Pitney Bowes full-time for more than 5 years

    Pros

    There really weren't any. I stayed with them for so long, because they partially paid for me to go to school, but really because they were good at dangling a carrot, and it was close to my house.

    Cons

    3 years in a row, even with outstanding reviews, pay raises were frozen for all the service employees. Managment and executives still receieved raises and bonuses.

    Advice to ManagementAdvice

    Learn to appreciate your employees better.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3.  

    The company has changed over the years.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Saint Louis, MO
    Former Employee - Project Manager in Saint Louis, MO

    I worked at Pitney Bowes full-time for more than 10 years

    Pros

    Most of the employees are average at best.

    Cons

    Upper management is constantly changing the rules to their benefit.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Account Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Account Manager  in  Atlanta, GA
    Former Employee - Sales Account Manager in Atlanta, GA

    I worked at Pitney Bowes full-time for more than 10 years

    Pros

    Pitney Bowes is the industry leader and has good brand recognition with clients and non-clients alike. They have reasonably reliable solution offerings.

    Cons

    Pitney Bowes has gone through constant re-calibration of its business including the sales force and sales support to the client base resulting in few remaining direct sales positions in comparison to the past. Additionally the compensation opportunity has been reduced over time, even when performing to plan.

    Advice to ManagementAdvice

    Hard to understand how the company will pull off growth given the current direction.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    New CEO has begun to place PB back on top. We are becoming a Global Software Solution Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pitney Bowes full-time for more than 10 years

    Pros

    Future growth in software Business Units

    Cons

    Very political company. You advance based on who you know; now what you know. Many leaders in specific functions are lacking the ability to bring the dept to the appropriate phase of global development. Recommendations from the field are ignored when initiating new processes

    Advice to ManagementAdvice

    walk the walk and talk the talk. You say all the "politically correct" things. but don't practice what you preach. You are losing great people. Wake up and smell the roses!

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    It was a great experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Territory Account Manager
    Current Employee - Territory Account Manager

    I have been working at Pitney Bowes full-time for more than a year

    Pros

    It gave me the opportunity to work for a great company and learn new sales strategies.

    Cons

    The first two years were 100% Pitney Bowes

    Advice to ManagementAdvice

    Keep up the great work

    Recommends
    Neutral Outlook
    Approves of CEO
  8.  

    iOS Software Engineer / Architect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Software Engineer
    Former Employee - Senior Software Engineer

    I worked at Pitney Bowes full-time for more than a year

    Pros

    They allow you the benefit of a work and family life balance.

    Cons

    Personal growth is minimal and their promotion system is broken.

    Advice to ManagementAdvice

    Promote from with in and allow candidates to more easily transfer between departments where their skills can be better utilized.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Strong foundation, uncertain future

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pitney Bowes full-time for more than 8 years

    Pros

    Global operations, core business has significant barriers to entry, emerging strength in online shipping are all pluses. Fantastic ethics and strong commitment to the community.

    Cons

    Core business eroding, hard to adapt to software business. New senior management team has tackled the 'low-hanging fruit,' which resulted in excellent stock performance in 2013. But what is the next act?

    Advice to ManagementAdvice

    Don't be shy about investing in growth.

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    Great Learning Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  South San Francisco, CA
    Former Employee - Account Executive in South San Francisco, CA

    I worked at Pitney Bowes full-time for more than a year

    Pros

    The company offers solid line of products and comprehensive product and sales training especially for individuals interested in gaining experience in field sales. There are many employees who have been with the company for decades.

    Cons

    The opportunities for advancement can be limited. The pay scale is average. The company has not been able to evolve beyond their core mailing system product lines.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11.  

    Pitney Bowes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Insurance Indexer  in  Stamford, CT
    Former Employee - Insurance Indexer in Stamford, CT

    I worked at Pitney Bowes as a contractor for less than a year

    Pros

    Nice building and nice big offices.

    Cons

    They don't pay enough for the detail on this job that is needed.

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