Pitney Bowes Reviews

Updated August 26, 2015
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751 Employee Reviews

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  1. Company transforming

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Stamford, CT
    Former Employee - Anonymous Employee in Stamford, CT
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The company offers flexible work arrangements.

    Cons

    There are too many layers of management.

    Advice to Management

    Need to flatten the organization and have more transparency.


  2. customer service rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CCR in Waseca, MN
    Current Employee - CCR in Waseca, MN
    Doesn't Recommend
    Neutral Outlook

    I have been working at Pitney Bowes full-time (More than 10 years)

    Pros

    strickly 8 t0 5

    Cons

    use if personal car


  3. Helpful (1)

    Customer Service Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Pitney Bowes full-time

    Pros

    Work from home. Job is easy for most of the time. Benefits are good.

    Cons

    No respect for work life balance. Management will throw their techs under the bus to protect customers interest. Working with a skeleton crew. Long Drives constantly. Mandatory 24/7 meaning you have to put your life on hold. Also standby pay is a joke you can make more money working at a part time job at minimum wage. Raises are less than inflation. Need to use personal car and mileage adds up fast. Cant really support a family with this job now days if region has mandatory 24/7 and few techs.

    Advice to Management

    I understand there needs to be changes since the mailing industry is shrinking. However massive downsizing the number of techs wont help anything at all. Also if there's mandatory 24/7 why not make night shift positions instead of putting techs lives on hold. This was a great company when i first started. I do approve some changes but unfortunately the mandatory 24 7 schedule wont work for me in the long run.


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  5. Great Company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Nashville, TN
    Current Employee - Customer Service Representative in Nashville, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Pitney Bowes full-time (More than 5 years)

    Pros

    Great work life balance. Good pay. Great Benefits. Great people to work around. Excellent training

    Cons

    Paper mail industry is suffering due to electronic mail taking over.


  6. Holding pattern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Troy, NY
    Current Employee - Anonymous Employee in Troy, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Not as bad a before; Still a good place to work if they can manage to prevent settling into a new rut

    Cons

    Not where it should be given it's size; VP level fols very self centered; personal fifedoms have sprung again;

    Advice to Management

    Don't repeat the mistakes of the past management; Perception is not always reality; rotation of management- especially VP's is a must.


  7. Writing on the wall

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Pitney Bowes full-time

    Pros

    Tons of accounts to work

    Cons

    Stock was $35'ish when I started in 2009 and $11 when I left in 13.


  8. Csr

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Pitney Bowes full-time (More than a year)

    Pros

    Get to work out of your home. Lots of freedom to do your job

    Cons

    On slow days you have to figure out how to fill eight hours. Very little overtime available


  9. Turning the corner

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director
    Current Employee - Director
    Recommends
    Positive Outlook

    I have been working at Pitney Bowes full-time (More than 8 years)

    Pros

    PB has made significant progress over the last year+ turning the corner from a legacy mailing hardware company to a true digital commerce company.

    Cons

    Experiencing significant transformation, so lots of restructuring

    Advice to Management

    Keep the momentum from the last few years by communicating the future direction of the company.


  10. Helpful (1)

    A Solid Career

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Stamford, CT
    Former Employee - Director in Stamford, CT
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Pitney Bowes full-time (More than 10 years)

    Pros

    I was very fortunate in my very long tenure at PB. As a Project Manager of many large scale global projects, I was empowered to lead large matrix global teams to implementation success. I had the ability to navigate my career and land on very exciting work in various corporate areas.

    Cons

    Company in recent years is trying to reinvent themselves. They are facing declines in physical mail which directly impacts their financial success. There have been significant reductions in force and divestitures which all make sense, but employees are faced with uneasiness and uncertainty, which impacts morale and productivity. I trust that the new management and CEO will shape PB into a new brand that will prosper the next 100 years.


  11. PB Engineering

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Infrastructure Architect in Austin, TX
    Current Employee - Infrastructure Architect in Austin, TX
    Recommends
    Neutral Outlook

    I have been working at Pitney Bowes full-time (More than 10 years)

    Pros

    Very flexible, great people and moving forward in compensation levels

    Cons

    Older mentality, not very agile



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