Pitney Bowes

  www.pb.com
  www.pb.com

Pitney Bowes Reviews

Updated December 12, 2014
Updated December 12, 2014
603 Reviews
2.8
603 Reviews
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Pitney Bowes CEO Marc Lautenbach
Marc Lautenbach
130 Ratings

Review Highlights

Pros
  • Work from home is available making good work life balance (in 59 reviews)

  • Company pays well, good benefits, growth opportunities (in 45 reviews)


Cons
  • Upper management didn't seem to listen or cre about all of us front line workes (in 26 reviews)

  • Entrenched senior management in India (in 21 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    At one time a great company to work for, until the attack of the bean counters.No longer is the client first, just words

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Systems Specialist
    Current Employee - Field Systems Specialist

    I have been working at Pitney Bowes full-time (more than 10 years)

    Pros

    Stable work enviroment, decent benifits. You can go as far as your talent will take you in the company depending on how much of your life you are willing to give up.

    Cons

    The company has become compartmentalized. Each Business Unit trying to squeeze as much revenue from each other at the cost of the client. Raises are done on a Bell curve at the insistance of higher level management. Every individual in a managers group could do an excellant job, but some would have to be scored low and others high to meet accounting goals. Higher level management has implemented automated systems that control our daily jobs that is inadequate and incorrect for our company. Any negitave feedback is ignored or met with termination in some instances. The highest level management has recently been selling off or outsourcing our Divisions.This results in job insecurity and fear for the future of Pitney Bowes.

    Advice to ManagementAdvice

    Listen to your front line customer facing employees. They can tell you what is going on. Management at manager level and above have become indifferent, isolated and just tow the line whatever the fact are. They just provide the facts that want to be seen. When I started, most of the employees had over 20 years, now there seems to be a high turnover and loss of technical knowledge.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    A company that has given me many opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pitney Bowes full-time

    Pros

    Great people, if you are willing to work hard you will have a lot of opportunities, the company is making much better decisions than it did 5 years ago

    Cons

    Low pay for front line employees

    Advice to ManagementAdvice

    Less politics, be more transparent to clients and employees, make sure the people in senior leadership positions are making good decisions for the company and not their personal benefit, Really look at the compensation structure for front line employees,

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Pitney Bowes Software, Boulder CO

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Advisory Software Engineer in Boulder, CO
    Current Employee - Advisory Software Engineer in Boulder, CO

    I have been working at Pitney Bowes full-time

    Pros

    First rate group of Software Engineers and Architects

    Cons

    Still has the bureaucracy you'd expect from a company of it's size

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Good company to work for. Pay and Benefits are competitive

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Quality Assurance in Brisbane, CA
    Former Employee - Quality Assurance in Brisbane, CA

    I worked at Pitney Bowes full-time (more than 8 years)

    Pros

    The training is great. They give you the opportunity to further your career by providing tuition reimbursement.

    Cons

    A little difficult to transfer to another department

    Advice to ManagementAdvice

    Management needs to be a little more agressive in getting new contracts.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Ok place to get experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative

    I worked at Pitney Bowes full-time (more than 5 years)

    Pros

    You will get a lot of experience with electro mechanical equipment. Worked there for many years

    Cons

    Was not able to move around and learn more sites and equipment. Once I excelled I was not allowed to leave that site. Was told by the DM we should be happy we have jobs

    Advice to ManagementAdvice

    Let your people grow.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Hard working, loss of focus

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Solutions Architect in New York, NY
    Former Employee - Solutions Architect in New York, NY

    I worked at Pitney Bowes full-time (more than 3 years)

    Pros

    The company as a whole is very good. There are some great people that propel them forward and some workers that really out their best foot forward.

    Cons

    Conversely, upper management makes many decisions that do not have the customer's best interest in mind. There are many decisions that are made based on the bottom line that affects customer support and satisfaction.

    Advice to ManagementAdvice

    Poll your customer base before making decisions that are going adversely affect their support. Do not let the sales team dictate the future of the company. Sales is the backbone, but support and innovation is the bread and butter.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  8.  

    Once a great company, no longer able to maintain relevance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Major Account Manager in Atlanta, GA
    Former Employee - Major Account Manager in Atlanta, GA

    I worked at Pitney Bowes full-time

    Pros

    I would say the best thing is their remaining employees on the front line. Tenured folks that have done a lot over the course of time for the organization and have maintained the company existence to even be any what relevant today.

    Cons

    They have no direction, mid to upper management are empty suits that are doing what they have to do for their own existence in the short term. Very much who you know company. For anyone trying to go into this organization as a new hire, I highly recommend running as fast as you can the other way. Unless you are one of the "Relationship" long termed employees, they don't put you in a position for success and will crumble you up and spit you out without any dignity. The core function of getting close to the customer isn't in any part of culture. The organization has everyone scared and is a miserable environment that doesn't allow for true creative ideas to grow again.

    Advice to ManagementAdvice

    Learn some of the basics of today's environment and figure out innovation is the key to the organization. The fact that you haven't developed anything innovative out of your own resources should be a sign. If you took a minute to understand and empower thought, I believe that you will find that a lot of very intelligent people could offer some wonderful ideas to different topics. You haven't taken a minute to understand this and/or really understand much pass today.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  9. 1 person found this helpful  

    Working for pb

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pitney Bowes

    Pros

    None, just can't think of any

    Cons

    No loyalty to employees. They disregard years of service when it comes to layoffs and local managers choose there favorites to keep, even tho there skill levels are way below the ones laid off

    Advice to ManagementAdvice

    Go by seniority , reward those that have been thru thick and thin

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. 1 person found this helpful  

    Pitney Bowes

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pitney Bowes

    Pros

    Name recognition, been around for a long time, market leader, huge territories if people are willing to work.

    Cons

    There's always a push to sell transactional business (postage meters) and complex solutions. They have reorganized their US Mailing operation multiple times over the last 2-3 years and nothing seems to stick.

    Advice to ManagementAdvice

    Lower quotas. You keep building comp plans that are so unrecognizable that only the people that have loaded territories (if you really look at this and compare vs. those that don't have loaded territories, you will see this) can succeed. When 30% of your sales force or hitting target and you are the market leader, it's pretty obvious what is going on.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    One of the best companies to work for as far as talent and management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Area Sales Executive in Boston, MA
    Former Employee - Senior Area Sales Executive in Boston, MA

    I worked at Pitney Bowes full-time (more than an year)

    Pros

    How much fun the people where and the caliber of the people were.

    Cons

    Industry is having it's problems.

    Advice to ManagementAdvice

    Start hiring again

    Recommends
    Neutral Outlook
    Approves of CEO

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