Pizza Hut

  www.pizzahut.com
  www.pizzahut.com

Pizza Hut Reviews

Updated December 18, 2014
Updated December 18, 2014
1,090 Reviews
2.9
1,090 Reviews
Rating Trends

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Pizza Hut CEO Scott Bergren
Scott Bergren
99 Ratings

Review Highlights

Pros
  • Fairly flexible hours, good if you are in high school or first two years of college (in 59 reviews)

  • The only solace of benefits you get is the free food and tea (in 58 reviews)


Cons
  • Minimum wage for a job that required receiving verbal harassment from customers over the phone (in 65 reviews)

  • Working as a delivery driver will cause wear and tear on your vehicle (in 26 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Driver in Mundelein, IL
    Former Employee - Delivery Driver in Mundelein, IL

    I worked at Pizza Hut part-time (more than 3 years)

    Pros

    Delivery was an amazing job, I made lots of tips, like 50-120 in a night no problem. You work as a team, and feel like you are on a team, its not one of those solo jobs.

    Cons

    Car repairs can always come up being a delivery driver, and also gas when its expensive can become a really big pain.

    Recommends
    Positive Outlook
    No opinion of CEO
  2.  

    Great to work for

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pizza Hut

    Pros

    Really busy, so time flies by.

    Cons

    Customers don't always remember that you are really busy and have other customers you are trying to help.

  3.  

    Server

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Alva, OK
    Current Employee - Server in Alva, OK

    I have been working at Pizza Hut

    Pros

    Flexible schedule, great leadership, great food and great customers

    Cons

    Tips are never a sure thing, high stress

    Advice to ManagementAdvice

    Toss dead weight to the curb and keep building the strong crew that works together ALL the time.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Driving is pretty goo

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pizza Hut

    Pros

    Flexible hours, tips, good people to work with

    Cons

    folding boxes, busy time means no break

  6.  

    delivery driver

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pizza Hut full-time (more than an year)

    Pros

    Flexible hours and great management

    Cons

    bad neighborhoods and pay scale increase was slow

    Advice to ManagementAdvice

    increase employee benefits

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Not a bad place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pizza Hut full-time (more than an year)

    Pros

    Great people to work with...fun emvironment

    Cons

    No break room...not allowed to eat in the restaurant...low pay

    Advice to ManagementAdvice

    Raise the pay from $7.25 to an amount someone can live on.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    My experience there has been an ok one.

    Current Employee - Server in Horn Lake, MS
    Current Employee - Server in Horn Lake, MS

    I have been working at Pizza Hut

    Pros

    Working there is ok. I think the only pro is that everyone gets along, and the environment is laid back.

    Cons

    pay, business is slow, and kind of boring

    Advice to ManagementAdvice

    be more assertive

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Good starter/fill in job; felon friendly (Non-management)

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver in Florence, AL
    Current Employee - Delivery Driver in Florence, AL

    I have been working at Pizza Hut part-time (less than an year)

    Pros

    The managerial staff are very well trained. Any managers that are rude, obnoxious, or in any other way sub-par are only that way because of personal issues.

    The company is extremely understanding when it comes to time off, as long as the time you DO work is meaningful (i.e. if you come in and mess around, hit on customers, curse, and don't follow the extremely simple uniform, you probably won't be as likely to get time off as someone who works hard and deserves it).

    The uniform is absolutely awesome. The only absolutely mandatory items are the cotton t-shirt (the new ones are very comfortable, and half of the crew wears them like "regular" shirts), some sort of slip resistant shoes r boots, and the hat. I have my 00 gauges, eyebrow ring, and tongue ring in every day. The new company policy allows them all. reasonable tattoos are accepted too. My co-worker has a tribal tattoo from his left ear to his left eyebrow, and down to his ear lobe. The company is very, very accepting of all things "new-aged".

    The benefits are fantastic. Depending on whether the store you're considering is Corporate owned or a franchise makes a small difference, but for the most part, the medical benefits are only the beginning. Every position offers a 401k plan (I'm a 23 year old, college student, delivery driver with a building 401k). Drivers get "Accident Free Hours" incentives for free gas, maintenance, etc. There's also the smaller regional Challenges. The current one we have going on is 'Whoever gets the most "WOW" points gets an all expense paid trip to Vegas or Orlando with a $200 spending-money card'.

    This company is all about keeping the employees happy, so they in turn make the customers happy. Happy people make happy pizza!

    Cons

    Occasionally you'll see the 'drifter'. The guy/gal who used to be 'somebody' (in their own minds). The individual who thinks that they don't have to work as hard as everyone else. The rude kid who is only working there because Mommy is making him pay his own cell phone bill. We call them drifters in my store. We'll get one every 2 months or so, and they'll make it a month before they quit. These people are the ones on here talking about how the reason they 'quit' is because of this guy, and that girl, and him, and her.

    Another con is that, well, it's fast food. The customers can be really harsh. 75% of your co-workers will have been high/drunk in the 24hrs before their shift. The injuries can be burning hot oil hitting your skin like napalm, or a misplaced hand meeting a veggie slicer. Drivers have to learn how to get the most out of their cars systems (For example: Delivering pizza in the Florida or Alabama summers with no a/c is horrible), and drivers have to pay for their own repairs. The pay starts out at minimum for Team Members. Drivers make $4.25/hr on the road (+$0.32/mile + Tips), and minimum wage In-Store. Cooks make a little bit better at about $8/hr, but the hours are iffy depending on the amount of business your store gets. Management positions get paid alright though.

    Advice to ManagementAdvice

    Tuition assistance for people interested in upper-management and corporate positions would be wonderful. I was denied a Shift Lead position because of my record. I'm going to school to get my A.A. in Business Fundamentals to help counter my poorly made previous life choices, and at $10,000/A.Y., a little help from a company I plan to help run in the future would be fantastic. :)

    Also, a minimum tip for us drivers would be awesome. Example: Some people 'forget' to tip. So if there was a $1-2 minimum tip that was automatically put onto the ticket at the time of order, it wouldn't hurt so bad to get stiffed. Just an idea! :)

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Depends on the Store, Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant General Manager in Greenville, SC
    Former Employee - Restaurant General Manager in Greenville, SC

    I worked at Pizza Hut full-time (more than 8 years)

    Pros

    It's a fun job, moves fast and you can learn a lot of basic skills. Every PH I worked at was unique, but was easy to pick up on. Some of the best friends I've made in life come from my experiences here.

    Cons

    Very corporate, needs a lot of conformity. Your best bet is to get into a franchise that allows more freedom. A lot of redundancy in training, and some infrastructural systems are nonsensical.

    Advice to ManagementAdvice

    Make sure you care about your people and not just your numbers. Margins must be met, but don't abandon the people who make your restaurants worth it.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  11.  

    Good college job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pizza Hut Delivery Driver in Bellingham, WA
    Current Employee - Pizza Hut Delivery Driver in Bellingham, WA

    I have been working at Pizza Hut

    Pros

    I've been working at Pizza Hut for about a year and a half. If you work in a college town, like I do, you're probably going to get along with the other employees pretty well and make some decent tips. Depending on your position and manager, the experience can either be great or terrible. I've had a little bit of both.

    Cons

    As a driver, working during the winter when it gets dark earlier can prove challenging because it can sometimes be extremely difficult to find the proper house numbers, especially if it's raining. Sometimes you can get a mean or inefficient manager that makes it a negative experience, or sometimes you can get a great manager that's very nice and makes it a positive experience. A lot of it depends on your store and position.

    Recommends
    Positive Outlook
    No opinion of CEO

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