Pizza Hut Reviews

Updated October 21, 2014
Updated October 21, 2014
1,004 Reviews
2.9
1,004 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pizza Hut CEO Scott Bergren
Scott Bergren
71 Ratings

Review Highlights

Pros
  • The only solace of benefits you get is the free food and tea (in 54 reviews)

  • Fairly flexible hours, good if you are in high school or first two years of college (in 52 reviews)


Cons
  • Minimum wage for a job that required receiving verbal harassment from customers over the phone (in 61 reviews)

  • Working as a delivery driver will cause wear and tear on your vehicle (in 24 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    I feel like part of a family.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Kenosha, WI
    Current Employee - Server in Kenosha, WI

    I have been working at Pizza Hut part-time (more than an year)

    Pros

    I love everyone I work with. Everyone cares about one another and looks out for each other. I have absolutely no qualms in coming into work. They have no problem working around my college schedule.

    Cons

    Customers can be incredibly rude. I have never worked in a place where people were so determined to get free food.

    Recommends
    Approves of CEO
  2.  

    Great experience doing many jobs.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Crew Member in Greer, SC
    Former Employee - Crew Member in Greer, SC

    I worked at Pizza Hut part-time (more than an year)

    Pros

    I loved the hours since I was very flexable. Only being part time, they give you as much as you can handle. It is also a great experience as you learn all positions, from answering phones, to making and delivering the pizzas.

    Cons

    Pay rate was horrible. Minimum wage with no raises whatsoever, no matter how long you work there. Management promotions barely paid more. Although, this may just be the district I was in.

    Advice to ManagementAdvice

    Push for more employee incentives and pay raises. Keep your good people with competitive pay.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Good part time job

    Former Employee - Pizza Hut Delivery Driver in Lawton, OK
    Former Employee - Pizza Hut Delivery Driver in Lawton, OK

    I worked at Pizza Hut part-time (less than an year)

    Pros

    Was able to pretty much set my own schedule

    Cons

    Many customers believe that a delivery fee is also the tip. This limits the amount of tips recieved from customers.

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  5.  

    Depends on the store--I'm lucky

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Team Member in Acworth, GA
    Current Employee - Team Member in Acworth, GA

    I have been working at Pizza Hut part-time (less than an year)

    Pros

    Laid back but efficient management, easier than most minimum wage jobs even when you're dealing with a rush, oftentimes you're allowed to make free food or a messed up order goes up for grabs for the employees in the back.

    Cons

    You'll get a lot of customers who try scamming your store for their own free food by falsely claiming a messed up order. Weekends are hell. There's a lot to learn when you start, but almost everybody gets the hang of it within a month.

    Advice to ManagementAdvice

    Remember to reward hardworking employees with the hours they need. I have to work between four stores because even though I serve, wash dishes, man the cut table, do WingStreet, answer the phones more than everybody else, arrive to work early, and always cover a shift when someone calls out, I don't get enough hours at my main store.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Had a lot of fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - General Manager in Statesville, NC
    Former Employee - General Manager in Statesville, NC

    I worked at Pizza Hut full-time (more than an year)

    Pros

    Dealing with the public was interesting

    Cons

    Dealing with Corporate was not fun

    Advice to ManagementAdvice

    Listen to your lower people in the business

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  7.  

    Ok job but organization lacking

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pizza Hut

    Pros

    The employees and management were mostly friendly, usually a fast paced atmosphere

    Cons

    Gm kept scheduling me when I wasn't available (for school) and everything comes frozen kinda just assemble

    Advice to ManagementAdvice

    Train managers to schedule more before letting them screw it up

  8.  

    Winning

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pizza Hut Delivery Driver in Cheswick, PA
    Current Employee - Pizza Hut Delivery Driver in Cheswick, PA

    I have been working at Pizza Hut part-time (less than an year)

    Pros

    Freedom fun entertainment engaging loving, they coached me the correct way

    Cons

    People were slow, people were corrupt and mean, people frustrated me, people had old phone system, people were not on my level

    Advice to ManagementAdvice

    To not call their workers princess's.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Well like a hurricane started off great ended in disaster

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Restaurant General Manager
    Current Employee - Restaurant General Manager

    I have been working at Pizza Hut full-time (more than 5 years)

    Pros

    Got to work with the wife we made a great team. It's really easy work 9-10 times it's usually stress less

    Cons

    Hate the area manager she's inexperienced I could do her job talk about not knowing standards. If she's calling me to know how to do one of her job functions there is a problem she would be my biggest con if I had someone different I'd probably still love my job

    Advice to ManagementAdvice

    Know what your area managers are saying and doing

    Recommends
    Neutral Outlook
    Approves of CEO
  10.  

    fun and exciting

    Former Employee - Team Member in Sumter, SC
    Former Employee - Team Member in Sumter, SC

    I worked at Pizza Hut part-time (less than an year)

    Pros

    teamwork. benefits and perks a lot of unity within the organization

    Cons

    not a lot of personal growth

  11.  

    ok..

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pizza Hut

    Pros

    The people i worked with were amazing! but thats about it.

    Cons

    pay. I was a shift manager, was promoted after working there only a month. The pay difference from the other employees was only 50 cents. And i had to do 20x more work. Doesnt seem very fair.

    Advice to ManagementAdvice

    pay your managers better!

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