Pizza Hut Reviews

Updated June 30, 2015
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3.0
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Approve of CEO
Pizza Hut CEO Scott Bergren
Scott Bergren
199 Ratings

Pros
  • Reasonabily flexible hours IF you request time off in advance (in 59 reviews)

  • Free Food (depending on management) (in 58 reviews)

Cons
  • Minimum wage for a job that required receiving verbal harassment from customers over the phone (in 65 reviews)

  • Lots of wear and tear on your car (in 26 reviews)

More Pros and Cons

1,471 Employee Reviews

Sort: Popular Rating Date
  1. Assistant Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Salaried Assistant Manager in Chambersburg, PA
    Current Employee - Salaried Assistant Manager in Chambersburg, PA

    I have been working at Pizza Hut full-time (Less than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    Consistent hours, slight opportunity for growth

    Cons

    Systematic mistreatment of salaried management, consistent empty promises, very poor performance from upper level management

    Advice to Management

    Use this position as experience to further your career in management elsewhere.


  2. easy money

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pizza Hut full-time

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Getting tips and meeting new people everyday it's fun.

    Cons

    Long hours you often don't get off at your scheduled time. If someone calls out they expect you to stay until they can find a replacement. And if they can't find a replacement they will expect you to stay.

    Advice to Management

    Better hourly wage. Most deliveries you don't even get tipped. While you're on the road your pay drops to $4.25 an hour so you're losing money taking deliveries when they don't tip you. Also reducing the delivery fee because people in this day and age still think that that is a tip for us and it's not.


  3. Not the worst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader
    Current Employee - Shift Leader

    I have been working at Pizza Hut part-time

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    -Flexible Hours
    -401k after a year
    -Tips aren't pooled
    -Easy to move up

    Cons

    -Customers will sap any hope for humanity
    -Salaried managers are not allowed to work another job or take more than one class a semester, bonus structure and pay is crap
    -Cannot work more than 30 hrs/wk, or receive any healthcare benefits or tuition assistance unless you are a salaried manager
    -High turnover
    -New menu items every 3 months or so

    Advice to Management

    Stop caring about your bottom line and start caring more about the employees that earn you money.


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  5. Be a driver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager in Ontario, CA
    Current Employee - Shift Manager in Ontario, CA

    I have been working at Pizza Hut

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    low risk of hours being cut, vacation pay

    Cons

    when your close you do not know exactly when you will get to go home

    Advice to Management

    Give better raises and based off total employee performance not just shift numbers


  6. Helpful (1)

    Pizza Hut RGM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Management in Jacksonville, FL
    Current Employee - Management in Jacksonville, FL

    I have been working at Pizza Hut full-time (Less than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    EVERYTHING'S FREE, cash bonuses for good consistent numbers, more laid back then most jobs, great career opportunity.

    Cons

    50+ hours, (minimum) Smelling like pizza and grease all the time. If your staff isn't independent, you will be working more and longer days.

    Advice to Management

    Train your staff to be as independent as possible so you are not needed as much


  7. Helpful (1)

    Shift manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pizza Hut Shift Manager in Gothenburg, NE
    Current Employee - Pizza Hut Shift Manager in Gothenburg, NE

    I have been working at Pizza Hut full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    There are flexible hours depending on who you are. You can eat pretty much what you want.

    Cons

    Employees are just thrown into the job with minimum training. No set schedule and I'm always scheduled what I was told I wouldn't be. There's a lot of drama and high schoolers who don't think they have to do anything. Not all but most of them. My boss has favorites and special treatment to her kids who work there.

    Advice to Management

    Train new employees more by their side Instead of expecting them to just learn by looking at charts. Crack down on lazy employees and make them work for what they are earning.


  8. overwhelmingly meh

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in Denton, TX
    Former Employee - Delivery Driver in Denton, TX

    I worked at Pizza Hut (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible hours, discount, pleasant work environment in store

    Cons

    Poor compensation for drivers, poor management of human resources, workers seen as replaceable cogs in a wheel

    Advice to Management

    Pay your delivery drivers the delivery fee instead of keeping it for the company, especially given that drivers are neither insured nor compensated more than 80 cents per delivery.


  9. delivery driver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Little Rock, AR
    Current Employee - Anonymous Employee in Little Rock, AR

    I have been working at Pizza Hut part-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    flexible hrs and ability to manage time

    Cons

    wages vary and unpredicable schedule and days off

    Advice to Management

    establish consistant schelule


  10. Helpful (1)

    It is what you make of it

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Above Store in Raleigh, NC
    Current Employee - Above Store in Raleigh, NC

    I have been working at Pizza Hut

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    You can do what you are willing to learn to accomplish. If you don't want to learn, don't be surprised when you stay as a wait, cook or driver for years.

    Cons

    Too many that don't want to learn other positions, so complain about no hours, etc.

    Advice to Management

    Spend the time with your people in training before throwing the employees to the wolves on a Friday / Saturday or whatever your busy days are for your area. More cross - training, and right hires.


  11. Marketing Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Aventura, FL
    Current Employee - Marketing Manager in Aventura, FL

    I have been working at Pizza Hut (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Best practices within the QSR industry
    Friendly, transparent culture
    Global, international focus

    Cons

    slow career progression. Flat organization



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