Pizza Hut Reviews

Updated August 28, 2015
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2.9
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Pizza Hut CEO Scott Bergren
Scott Bergren
230 Ratings

Pros
  • Reasonabily flexible hours IF you request time off in advance (in 59 reviews)

  • Free Food (depending on management) (in 58 reviews)

Cons
  • Minimum wage for a job that required receiving verbal harassment from customers over the phone (in 65 reviews)

  • Lots of wear and tear on your car (in 26 reviews)

More Pros and Cons

1,641 Employee Reviews

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  1. Helpful (1)

    Delivery Driver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Driver in Fountain, CO
    Current Employee - Driver in Fountain, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Pizza Hut part-time (More than a year)

    Pros

    job is easy, you just give people their pizzas, manager works with your schedule if you have another job.

    Cons

    lots of teenagers work here.


  2. Helpful (1)

    assistant manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Alexandria, LA
    Former Employee - Assistant Manager in Alexandria, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Pizza Hut (More than 10 years)

    Pros

    Loved the customers and the employees

    Cons

    Not good pay sometime you had to deal with mean customers

    Advice to Management

    Pay better


  3. Helpful (1)

    Restaurant General Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Quitman, AR
    Former Employee - Anonymous Employee in Quitman, AR

    I worked at Pizza Hut full-time (More than 10 years)

    Pros

    Franchisee had good bonus incentives. Above restaurant leaders cared about local store issues. Plenty of opportunity to interact with guests.

    Cons

    High turnover in the industry made for constant need for recruiting and long hours for manager. Sometimes stressful situations that you have to take in stride, which is not hard unless you are worn out from the long hours.


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  5. Helpful (2)

    Lead Cook

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Head Cook in Lawton, OK
    Former Employee - Head Cook in Lawton, OK
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They are very flexiable a nice friendly atmosphere to work in,the pay is decent if you are just looking for a job tips are nice if you serve.

    Cons

    It can be very hot in the store in the summer time as if there is no air period.

    Advice to Management

    I had great management.


  6. Nice first job

    Former Employee - Pizza Hut Delivery Driver
    Former Employee - Pizza Hut Delivery Driver
    Recommends

    I worked at Pizza Hut part-time (Less than a year)

    Pros

    Easy job They're always hiring Hours are completely flexible Not stuck in one place (if delivery driver) Enough locations that there's usually one close

    Cons

    Pay relies highly on tips You get paid half of minimum wage wile out on deliveries Delivery driver is always the one who gets blamed Gas and wear on your car You work as a team so if your team is no good you get a lot of slack to pull Employee discount is negligible

    Advice to Management

    Higher management needs to keep a better eye out on store managers. This could just be the chain I worked at that was owned by another company and not Pizza Hut as a whole.


  7. A work experience totally dependent on management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Oak Grove, KY
    Former Employee - Customer Service Representative in Oak Grove, KY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Pizza Hut part-time (More than a year)

    Pros

    Usually a lax work environment, but there's always something to do. That can be good or bad depending on how you operate.

    Cons

    The experience you have working is totally dependent on who your shift manager is, and the turnover (at least where I was) is incredibly fast, I outlasted 3 managers and the workplace atmosphere under each of them was COMPLETELY different.

    Advice to Management

    Your employees are minimum wage workers, many are teenagers just trying to make some cash on the side for getting cursed out over the phone or chauffeuring pizza. You can get more out of employees with a team-oriented environment.


  8. Team Member

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in West Lafayette, IN
    Former Employee - Anonymous Employee in West Lafayette, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Pizza Hut part-time (More than a year)

    Pros

    Hours are flexible. Team environment is fun to work with. Managers can be your friends and offer any advice whenever you need.

    Cons

    Sometimes business was way too much for the lack of team members available. Some team members really shouldn't have gotten hired, as multiple new-hires had quit/were fired within the first month.

    Advice to Management

    I think that larger restaurants where employees are pretty much required to learn all or multiple positions who increase the the pay.


  9. CSR

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I worked at Pizza Hut part-time

    Pros

    Easy work, always available to food.

    Cons

    Mean people and greasy food

    Advice to Management

    Act like your employees are actual people


  10. Not as hard as I thought

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They have everything laid out. Perfect training material.

    Cons

    Depends on location, our tourist location has very slow winters

    Advice to Management

    Teach the willing alot more.


  11. Delivery Driver

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pizza Hut Delivery Driver
    Current Employee - Pizza Hut Delivery Driver
    Neutral Outlook
    No opinion of CEO

    I have been working at Pizza Hut part-time (More than 3 years)

    Pros

    Good tips usually with essentially none taken out of your paycheck from taxes, relatively easy once you know the area you're going, best job available by far at a place like this

    Cons

    It's the fast food industry so don't expect much. Entry level employees treated poorly in general, high turnover rate, bad manager (which most are not great)=disaster, Corporate people come in from time to time and wave their authority around ignorant to how the place actually runs. Also puts miles on your car, risk of accidents, etc. but that's going to happen as a delievery person anywhere



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