Pizza Hut Reviews

Updated October 31, 2014
Updated October 31, 2014
1,027 Reviews
2.9
1,027 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pizza Hut CEO Scott Bergren
Scott Bergren
78 Ratings

Review Highlights

Pros
  • Free food during downtime, which there is typically a lot of (in 57 reviews)

  • Fairly flexible hours, good if you are in high school or first two years of college (in 55 reviews)


Cons
  • Minimum wage for a job that required receiving verbal harassment from customers over the phone (in 62 reviews)

  • Working as a delivery driver will cause wear and tear on your vehicle (in 25 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Rewarding

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Restaurant General Manager in Pendleton, IN
    Former Employee - Restaurant General Manager in Pendleton, IN

    I worked at Pizza Hut full-time (more than 8 years)

    Pros

    Very rewarding if you are working for the right franchisee. Career growth opportunities if you fit the culture, and my experience is franchise stores are more enjoyable to work for than company stores.

    Cons

    Work/life balance. It's a challenge to find good, committed employees when pretty much the most you can offer is minimum wage to start. Servers and drivers can make ok money, but cooks and shift managers have to work hard at a low base pay.

    Recommends
    Approves of CEO
  2.  

    Great Company!

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pizza Hut

    Pros

    Free Pizza
    Awesome Crust
    Great Benefits
    Professional Development

    Cons

    Long term promotion potential
    Compensation at the lower end

  3.  

    it was easy and fun.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server in Austin, TX
    Current Employee - Server in Austin, TX

    I have been working at Pizza Hut part-time (more than an year)

    Pros

    Easy job to learn in 2 weeks.

    Cons

    It gets real busy a lot.

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Working here is a great stepping stone. Learned a lot from the solid business model.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver in Kansas City, MO
    Current Employee - Delivery Driver in Kansas City, MO

    I have been working at Pizza Hut full-time (less than an year)

    Pros

    Learning experience. Driving culture, good food and a hard working management team have taught me valuable career lessons.

    Cons

    Sometimes the turnover in the staff and the management tends to get a little unpredictable. It is an interesting culture.

    Advice to ManagementAdvice

    Consider raising pay to $10.10 an hour in order to get the most out of every employee. Naturally they will want more, but they will work harder and more efficient than for minimum wages. Drivers, cooks included.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Pizza Hut

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pizza Hut

    Pros

    It is a good company

    Cons

    I wish I got paid more

  7. 1 person found this helpful  

    Good entry level job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Manager in Fairfax, VA
    Current Employee - Shift Manager in Fairfax, VA

    I have been working at Pizza Hut full-time (more than 3 years)

    Pros

    Fun,easy,personal growth, good food, fast paced, discount, chance for advancement, teen job, forgiving, chance to learn, meet great people

    Cons

    Short hours, slow nights, rude corporate, abusive customers, labor costs, low pay for management

    Advice to ManagementAdvice

    Connect more with your lower ranking employees too.

    Recommends
    Negative Outlook
    No opinion of CEO
  8.  

    amazing people, and management team

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pizza Hut

    Pros

    met a lot of good people many fun memories with my team

    Cons

    may get really busy at times and deal with rude customers

  9.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - RGM in Madison, IN
    Former Employee - RGM in Madison, IN

    I worked at Pizza Hut full-time (more than 5 years)

    Pros

    Customer service and Pizza Hut has a great product line. They are continuing to make their product better for the consumer. They strive to be the best and are.

    Cons

    Many hours are put in to make a store they way you would like for it to be. Overall very good place to work. Just a lot of hours your personal life suffers somewhat

    Advice to ManagementAdvice

    Try to give employees more insensitive

    Approves of CEO
  10.  

    Delivery Driver

    Former Employee - Pizza Hut Delivery Driver in Grand Rapids, MI
    Former Employee - Pizza Hut Delivery Driver in Grand Rapids, MI

    I worked at Pizza Hut part-time (more than 5 years)

    Pros

    Not stuck in the store, tips, some freedom, keeps you busy, flexible hours.

    Cons

    Poor tippers, use of your own car, maintenance on your own vehicle, hazardous conditions, poor drivers, accidents, use your own insurance,

    Advice to ManagementAdvice

    Flexible hours help, per delivery gas compensation could fluctuate with gas prices (i.e. still being paid the same per run as I was when gas was a $2 cheaper), give accurate delivery times to customers.

  11.  

    Great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pizza Cook in New Port Richey, FL
    Former Employee - Pizza Cook in New Port Richey, FL

    I worked at Pizza Hut part-time (more than an year)

    Pros

    Great atmosphere, flexible hours, got to eat free pizza, and got promoted from dish boy to cook within 2 months.

    Cons

    Management slacked at times. Sometimes dirty.

    Recommends
    Neutral Outlook
    Approves of CEO

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