Pizza Hut Reviews

Updated September 30, 2014
Updated September 30, 2014
978 Reviews
2.9
978 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Pizza Hut CEO Scott Bergren
Scott Bergren
61 Ratings

Review Highlights

Pros
  • Fairly flexible hours, good if you are in high school or first two years of college (in 52 reviews)

  • The only solace of benefits you get is the free food and tea (in 52 reviews)


Cons
  • Minimum wage for a job that required receiving verbal harassment from customers over the phone (in 60 reviews)

  • Working as a delivery driver will cause wear and tear on your vehicle (in 22 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Lots of fun, no future.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Pizza Cook  in  El Centro, CA
    Former Employee - Pizza Cook in El Centro, CA

    I worked at Pizza Hut full-time for less than a year

    Pros

    Lots of fun with coworkers. The environment was always casual and lots of opportunities to make relationships with informal people

    Cons

    Unless you get the opportunity to manage a store, your experience does not help you to move up.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    It was a Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RGM
    Current Employee - RGM

    I have been working at Pizza Hut full-time for more than 3 years

    Pros

    A great place to learn the basics

    Cons

    No room for superstars to grow. As a company the upper managers care more about themselves and numbers.. If you for example grow your restaurant 15% from last year sales but make an 85 on your inspection it is a problem. While felling is a 75 I believe, they come up with dumb things like every one needs to be 90 or better just silly. .

    Advice to ManagementAdvice

    Learn what you need to learn and move on if you are in an area like mines.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Good experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Manager  in  Newark, DE
    Current Employee - Shift Manager in Newark, DE

    I have been working at Pizza Hut full-time for less than a year

    Pros

    Great opportunity to get management experience. Can not see myself making this a permanent career.

    Cons

    The delivery drivers make more than you and you have to manage them. You work really hard for the money and have a lot of responsibilities. Banking procedures and money handling needs to be changed for safety reasons.

    Advice to ManagementAdvice

    Training is good. More perks are needed for shift managers.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
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  5.  

    Avoid if you can

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver  in  Denver, CO
    Current Employee - Delivery Driver in Denver, CO

    I have been working at Pizza Hut part-time for less than a year

    Pros

    Fast paced. Get to leave the store and deliver pizzas.

    Cons

    Poor tips. Lazy workers. Some people put away dirty dishes. Your supposed to rinse off dishes before you put it in the tray and run it through the dishwasher machine. Once saw my manager just put dishes in tray full of sauce. Hard to put up with. Once told one of my coworkers that one of the dishes he had cleaned still had crap all over it. He just placed it back in the sink and moved onto the next dish. I ended up doing that dish. Lots of times I felt like I was doing everything around there. One of my managers I feel expected too much out of me. I'd be making wings and then I'd be yelled at to go answer the phone.

    Little to no training. Pretty much learn as you go. Rude customers on phone.

    Poor pay. Wear and tear on your car. Can get lost every now and then at apartments.

    Expected to work whenever they need you, Holidays, whenever it snows, pretty much whenever

    We were short staffed a lot. Their computer system is outdated, so whenever you needed to put in a computer code, signing in, say that someone was in range of delivery, you would need a manager override. Sometimes it would take manager a while to come and override.

    Advice to ManagementAdvice

    Pay your employees a little better than minimum wage and evaluate managers performance at restaurants. How many managers do you want that are so lazy they put away dirty dishes? Don't clock your delivery drivers on the road. Pay them minimum wage the whole time. Instead of paying by the delivery pay by the mileage.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Sufficient

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shift Manager  in  Virginia Beach, VA
    Current Employee - Shift Manager in Virginia Beach, VA

    I have been working at Pizza Hut full-time for less than a year

    Pros

    Great company, works with your school schedule if you're in school. Made shift manager after a month.

    Cons

    Closing sucks if you have a life, be prepared to lose it cause you'll close a lot on the weekends.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Great Co Workers

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Delivery Driver  in  Denver, CO
    Current Employee - Delivery Driver in Denver, CO

    I have been working at Pizza Hut part-time for less than a year

    Pros

    Great people to work with, hardworking, quick.

    Cons

    Work schedule changes constantly, and there is no real training.

    Advice to ManagementAdvice

    Support your managers better, mine is very overworked.

    No opinion of CEO
  8.  

    Not that bad!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous  in  New York, NY
    Former Employee - Anonymous in New York, NY

    I worked at Pizza Hut part-time for more than a year

    Pros

    Good management, flexible schedules. I worked at Pizza Hut part time for more than a year.

    Cons

    Not a good financial job.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    With no experience in anything else it's okay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cook and Driver  in  Lincoln, NE
    Former Employee - Cook and Driver in Lincoln, NE

    I worked at Pizza Hut part-time for more than a year

    Pros

    Fairly flexible hours, good if you are in high school or first two years of college.

    Cons

    Because you are most likely to have this job if you are in school there is not a lot of work-life balance as you will probably work 5-midnight most nights that you do work. Pay is pretty awful and if you do get to a shift management position you are still making under $10/hr and are responsible for a quite a bit more.

    Advice to ManagementAdvice

    Seems like no room for promotion ever in the company, pay is pretty awful (but understandable for making $6 pizzas).

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Corporate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Delivery Driver  in  Kingsville, TX
    Former Employee - Delivery Driver in Kingsville, TX

    I worked at Pizza Hut part-time for more than 3 years

    Pros

    Reasonabily flexible hours IF you request time off in advance.

    Cons

    Corporate regulations, little upward movement, work longer than scheduled hours more often than not, little concern for the employee's well-being.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  11.  

    Horrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Aurora, IL
    Former Employee - Server in Aurora, IL

    I worked at Pizza Hut part-time for less than a year

    Pros

    Friendly co-workers
    Relaxed environment
    Fun for younger crowd

    Cons

    Managers fire you without telling you
    Fired for being pregnant
    Horrible management
    Little pay for the work expected of you
    Managers play favorites
    No organization
    Shifts short staffed
    People aren't trained properly
    No communication between front of house and back of house

    Advice to ManagementAdvice

    Get some tell managers in this company and psy fair wages for the work load. Getting paid $5.25 an hour to run the entire show during Friday dinner rush at 6 months pregnant is crazy. And when your GM takes you off the schedule and fires you without telling you is very unprofessional.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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