Pizza Hut Reviews

Updated July 21, 2015
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3.3
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Pizza Hut CEO Scott Bergren
Scott Bergren
3 Ratings

Pros
  • Reasonabily flexible hours IF you request time off in advance (in 59 reviews)

  • Free Food (depending on management) (in 58 reviews)

Cons
  • Minimum wage for a job that required receiving verbal harassment from customers over the phone (in 65 reviews)

  • Lots of wear and tear on your car (in 26 reviews)

More Pros and Cons

23 Employee Reviews

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  1. Helpful (1)

    Cook

    Current Employee - Anonymous Employee in District Heights, MD
    Current Employee - Anonymous Employee in District Heights, MD

    I have been working at Pizza Hut

    Pros

    Good at making pizzas. Also, good at prepping dough and washing dishes. Is fast on my feet and can learn new things very quickly.

    Cons

    Needs to pick up pace a tad bit, familiarizing myself with all of the ingredients in the store and the walk-in cooler as well as the freezer.

    Advice to Management

    I don't really have any advice to Management because I am just starting on the job, as of 6/10/15, and I am still getting to know my Managers.


  2. It's a start

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Frederick, MD
    Current Employee - Anonymous Employee in Frederick, MD

    I have been working at Pizza Hut

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    It's a very good starter job. Maybe some can make a career but it isn't meant to be my career.

    Cons

    Customer experience is needed in most jobs and this job gives you just that. Especially if you have to serve.

    Advice to Management

    Keep in touch with franchises. Some are cheating employees so much that the work isn't worth the pay they get. Most don't care to stay much longer than a few months when they realize the pay doesn't equal the work.


  3. I enjoy the people I work with. It can get stressful at times but it is a pretty simple job.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Fredericksburg, VA
    Current Employee - Team Member in Fredericksburg, VA

    I have been working at Pizza Hut part-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It is a great job to get experience.

    Cons

    It can be stressful especially when customers are unsatisfied.

    Advice to Management

    Stop making so many changes to the store. A lot of complaints from customers from the changes.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Good until new management took over

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Restaurant Manager in Clinton, MD
    Former Employee - Restaurant Manager in Clinton, MD

    I worked at Pizza Hut

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    None now. used to be much better

    Cons

    Unrealistic expectations of management. Too many hours 55 or more. No support from upper management.

    Advice to Management

    Go back to focusing on customer satisfaction, and treating your employees like human beings.


  6. Corporate cares way more about profit than the struggles of running a store on a broken system with spoiled customers.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Burke, VA
    Former Employee - Customer Service Representative in Burke, VA

    I worked at Pizza Hut part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    The manager of my store was amazing and basically worked as our protector against the b.s. that corporate always threw at us. My manager was incredibly skilled at managing the budget for the store, making sure everything was accounted for, and making sure that the customer would be kept satisfied while avoiding unnecessary losses. I can't really say anything good about the company at all, but my store manager was great.

    Cons

    No matter what, corporate would still constrict what we could do and leave us with the responsibility and vulnerability of bearing the brunt from needlessly pissed off customers. Corporate is sickeningly detached from those on the lower rungs of the latter.

    Advice to Management

    Hang in there. If you're looking out for your employees like mine did, you're doing a great job, and you're doing all you can do.


  7. Not Great at all

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pizza Hut Team Member in West Hyattsville, MD
    Former Employee - Pizza Hut Team Member in West Hyattsville, MD

    I worked at Pizza Hut

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    -I liked my coworkers for the most part

    Cons

    -Horrible hours -You only gain more hours if customers put in reviews for you online -Unsanitary working area


  8. It's a job not a career for anybody.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pizza Cook in Washington, DC
    Current Employee - Pizza Cook in Washington, DC

    I have been working at Pizza Hut part-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The crew members are the ones to befriend to work as a team.

    Cons

    Hours are not consistent no benefits hard work little pay rare chance to move up in the company

    Advice to Management

    Think about the people who work the hardest giving the managers free food and beverages when they sit at a desk and do nothing while the crew keeps the store flowing.


  9. Hard worker

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Mitchellville, MD
    Current Employee - Assistant Manager in Mitchellville, MD

    I have been working at Pizza Hut part-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Flexible hrs but thats about it.

    Cons

    always have to work weekends, can't get off on holidays because we were always short staffed.

    Advice to Management

    Hire hard workers not lazy people


  10. Helpful (1)

    Good entry level job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager in Fairfax, VA
    Current Employee - Shift Manager in Fairfax, VA

    I have been working at Pizza Hut full-time (More than 3 years)

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    Fun,easy,personal growth, good food, fast paced, discount, chance for advancement, teen job, forgiving, chance to learn, meet great people

    Cons

    Short hours, slow nights, rude corporate, abusive customers, labor costs, low pay for management

    Advice to Management

    Connect more with your lower ranking employees too.


  11. Pizza Establishment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Greenbelt, MD
    Former Employee - Crew Member in Greenbelt, MD

    I worked at Pizza Hut part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    ff you get hungry you can may your own special personal pan!

    Cons

    Often it is hard to hear customers on the phone.

    Advice to Management

    Employees aren't paid enough.



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