PizzaExpress

  www.pizzaexpress.co.uk
  www.pizzaexpress.co.uk

PizzaExpress Reviews

Updated July 5, 2014
Updated July 5, 2014
8 Reviews
2.8
8 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Harvey Smyth
1 Rating

Employee Reviews

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  1.  

    I have no experience to your company here

    • Culture & Values
    Current Employee - Cleaner in London, England (UK)
    Current Employee - Cleaner in London, England (UK)

    I have been working at PizzaExpress full-time (more than 3 years)

    Pros

    I'm interested in why and a great company here
    and I think there is a chance to grow
    and to learn new methods and new ways of working.

    Cons

    I do not know, but I want to find out if they really exist
    I was informing on your ability to work, to welcome and satisfy the customer and very good, no complaints

    Advice to ManagementAdvice

    I do not know yet the situation to be able to give my opinion, I can only say from what I learned in the restaurant business, so much team spirit

  2.  

    Waitress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitress in Sudbury, East of England, England (UK)
    Current Employee - Waitress in Sudbury, East of England, England (UK)

    I have been working at PizzaExpress part-time (more than an year)

    Pros

    The only real pros I can think of is the fact as a waitress I am able to keep my own tips which is a great way of making extra money.

    Cons

    No set shifts, shifts change every week so I never know when I'm working and can never plan in advance
    Welfare of staff is no concern to manager, I have never had a break whilst working there
    I am still in full time education yet my manager repeatedly puts me on closing shifts meaning I am working until 11 pm and waking up again at 5.45 am to go to college, my manager doesn't seem to take this into account despite me telling her many times
    I get told off for other people's mistakes which is barbaric
    Not treated with any respect from manager or customers, they seem to think just because I am a waitress I am the lowest
    Expectations are too high
    I never received any training, I was simply thrown in at the deep end with very little waitressing experience and was told off for asking questions on what to do
    We have to use our own money to give customers change which seems wrong, surely the company should provide us with a float or we should have a till
    Communication between kitchen and bar is poor, a lot of misunderstandings are made

    Advice to ManagementAdvice

    Sort it out. Treat your staff with respect. Don't expect such ridiculous things

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    misserable

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Waitress in London, England (UK)
    Current Employee - Waitress in London, England (UK)

    I have been working at PizzaExpress full-time (more than an year)

    Pros

    some great work colleagues. Every pizzaexpress branch is different

    Cons

    disrespectful general manager, work overload. Being 7 mths pregnant I would be expected to run like crazy for 8 hours with no lunch break! pepople would cry out of tiredness and stress! Honestly I dont know why some of lovely waiters are still there! I am not-and that is the best part of it!

    Advice to ManagementAdvice

    What goes around comes back around...

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    Enjoyable, excellent ability to progress and develop

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Restaurant Manager in Dublin, Dublin (Ireland)
    Current Employee - Assistant Restaurant Manager in Dublin, Dublin (Ireland)

    I have been working at PizzaExpress full-time (less than an year)

    Pros

    Good salary, good benefits and excellent people to work with

    Cons

    A lot of managers lacking ability and tend to group into cliches which can be difficult when your restaurant needs help. There is a lot of paperwork and the requests by senior management tend to contradict each other which can make running your restaurant difficult

    Advice to ManagementAdvice

    Choose a vision and follow it. Make management customer or paperwork orientated, we can't be expected to be on the floor all the time and do paperwork in our own time it doesnt work

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Depends on the team you work with on the experience but generally good

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Restaurant Manager
    Former Employee - Assistant Restaurant Manager

    I worked at PizzaExpress full-time (more than 3 years)

    Pros

    - Good working environment with good team
    - Some good benefits eg. xmas hamper
    - Get to meet new people every day
    - Job security
    - Easy to transfer between restaurants

    Cons

    - Overly worked for the money you are paid
    - Too competition focused rather than customer focused
    - Managers bonus so tightly driven it affects the restaurant running

    Advice to ManagementAdvice

    Focus on your employees & customers, stop with the stupid competition and making managers focus more on winning a weekly, monthly, area competition and focus on good service

    Recommends
    Neutral Outlook
  7. 1 person found this helpful  

    Worst job i had and the worst company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Assistant Manager in London, England (UK)
    Current Employee - Assistant Manager in London, England (UK)

    I have been working at PizzaExpress

    Pros

    there are no reasons absolutely no reasons to work for them

    Cons

    -no breaks allowed
    -no benefits
    -no company sick pay
    -no cpmpassionate leave or any special leave
    -the company is a Bully
    -no career progretion
    -lower your self esteam and motivations
    -very long hours up to 65 a week so you end up working less them minimum wage
    -no traning or revue
    and so on ....

    Advice to ManagementAdvice

    stop thinking just about your bonus and think about the people that they are actualy doing all the hard work from waiters to chefs because at the end of the day with out waters and chefs it will be no PizzaExpress.
    during the 8 mounths i worked at PizzaExpress i find out that it is THE WORST COMPANY THAT U CAN WORK FOR
    a friendly advise do not go there.

    Doesn't Recommend
    Disapproves of CEO
  8.  

    positive place, potential to develop yourself, to much politics though... - based on restaurant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at PizzaExpress

    Pros

    - well established company
    - potential to progress
    - good as an additional job
    - as for supervisor or assistant manager - money okay
    - company is growing and developing itself too
    - friendly atmosphere - it depends on people you work with though
    - staff discount card and benefits more to come - as there is going to be more discounts to use in some of the high street main retailers
    - there is few really good managers with good leaderships skills

    Cons

    - too much politics
    - lack of decent organised benefits as pension scheme and health care - there is something but really no good value - mainly you have to pay for it
    - not as much good managers who could encourage staff to develop, recognise a good work and reward their staff
    - managers want the biggest profit as possible with spending as little as possible - to just pocket their additional bonus money, with no keeping in their mind it is possible only thanks to their hardworking staff
    - all over vouchers - customers used to come to our restaurants for the brand not only because they have voucher to redeem
    - as for supervisor or assistant manager - money okay but not exceptional (considering the amount of responsibilities)
    - very unsociable working hours

    Recommends
  9.  

    Fast and sometimes furious

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Senior Pizziola in Leeds, England (UK)
    Current Employee - Senior Pizziola in Leeds, England (UK)

    I have been working at PizzaExpress

    Pros

    Fast paced environment, tremendous team spirit within the kitchen and ultimately a FUN way to make a living.

    Cons

    No team spirit between the kitchen and front of house staff, very much a "them and us" environment. Restaurant management are barely more than children taught to manage by ticking boxes. If you want to work for a company that thinks it's OK to pay a skilled chef half of what it pays a 16-year student - because they get tips and you wont, then this is the company for you!

    Advice to ManagementAdvice

    You need to sort the disparity between the incomes of front of house and back of house staff. Why should your chefs be the only ones who do not share in the good will they produce?

    Recommends

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