Planet Hollywood

  www.planethollywoodintl.com
  www.planethollywoodintl.com

Planet Hollywood Reviews

Updated October 20, 2014
Updated October 20, 2014
30 Reviews
2.9
30 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
David Crabtree
15 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Former Employee

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Planet Hollywood

    Pros

    Good working conditkons. Employees wdre really nice; even though some seem overly polite. The benefits package, as well as the perks are absolutely fantastic.

    Cons

    Very disrespectful managers. The starting pay is absolutely horrible. The diversity is absolutely nonexsistant within senior management. The politcs within this company is totally astounding.

    Advice to ManagementAdvice

    Hire more culurally sensitive management.

  2.  

    Extremely fast paced moving Restaurant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender in Orlando, FL
    Former Employee - Bartender in Orlando, FL

    I worked at Planet Hollywood part-time (more than an year)

    Pros

    Planet Hollywood stays busy for the majority of the year. Employee incentives are given out weekly for highest glassware sales. Every four months a glassware contest begins, when the contest ends the highest selling server and bartender win a free flight to Las Vegas including a four night stay at a hotel located near the strip. Managers for the most part are down to earth and friendly. Coworkers are great to get along with.

    Cons

    The majority of the guests are from overseas, which leads to their lack of tipping knowledge we have here in the states. PH no longer has automatic gratuity, even on parties of 6 or more.Servers are getting zero tips on $400 checks, not saying it happens all the time but it does happen. Weekly hours have been reduced to no more than 30 hours a week. Staggered daily in-times, the night before every shift a text is sent out with floor in-times. For the most part its only a couple hours.

    Advice to ManagementAdvice

    Bring back Gratuity

    Recommends
    Negative Outlook
    Approves of CEO
  3.  

    Grateful for the opportunity but in the end, I didn't matter.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Planet Hollywood

    Pros

    Some of the greatest people I've ever worked with. A very large company that is able to take care of their guests.

    Cons

    Terrible management, Unfair pay, Required you to kiss butt, Expects you to drop everything to help them but refuses to help you in return, Cheap owner, Full-time is now reduced to 30 hours (if even) because the owner refuses to pay for Obamacare.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review
  5.  

    Wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Host in Orlando, FL
    Current Employee - Host in Orlando, FL

    I have been working at Planet Hollywood part-time (less than an year)

    Pros

    Amazing staff
    Amazing management
    Flexible schedule
    Disney Benefits

    Cons

    Barely get a break
    30 hours

    Recommends
    Positive Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Snakes in the grass.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Planet Hollywood

    Pros

    some people in company are nice

    Cons

    REI uses their employees and do unethical business practices hiding behind 50 shell corporations

    Advice to ManagementAdvice

    A watch your back office culture.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7.  

    As with everything, it is what you make it.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Supervisor in Myrtle Beach, SC
    Current Employee - Supervisor in Myrtle Beach, SC

    I have been working at Planet Hollywood full-time (more than 5 years)

    Pros

    Love the people and atmosphere
    Management staff is very fair
    Flexible hours
    Work for Tips
    Good location
    Great chance of getting promoted
    Good communication between management staff and servers/bussers etc.
    very high volume during summer months

    Cons

    Clientele isn't the best (low tippers)
    It's seasonal and caters towards tourists. Working year-round can be tough to manage.
    Low base pay for servers

    Advice to ManagementAdvice

    Keep doing what you're doing.

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    Great management that supported different levels of experience and expertise!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Casino Dealer in Las Vegas, NV
    Former Employee - Casino Dealer in Las Vegas, NV

    I worked at Planet Hollywood part-time (less than an year)

    Pros

    Welcoming environment onboarding new talent into a high-paced environment, that is often very chaotic! I felt welcomed by the management and supported to learn, as a new dealer, from both management and fellow dealers.

    Cons

    I was hired "part-time" but often worked more than 40 hours/week. I did not have a consistent schedule. I did not get benefits and finding two days off in a row were very rare!

    Advice to ManagementAdvice

    Support employees schedules by providing part-time workers multiple days off in a row.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Management chose favorites

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Blackjack Dealer in Las Vegas, NV
    Current Employee - Blackjack Dealer in Las Vegas, NV

    I have been working at Planet Hollywood full-time (more than 3 years)

    Pros

    The money was great, but that is about it. At the time I started in the Pleasure pit they payed for me to go to dealer school so that was awesome.

    Cons

    Management played favorites, changed rules to make work worse for dealers in terms of money and labor. We used to only work 60 minutes on with a 20 minute break and they changed it to 80 minute on with 20 minute break. They also weren't fair about who was able to go from part time to full time and from night shift (8pm-4am) to day shift (12-8pm). Some girls in the pleasure pit, were allowed to wear certain things while others weren't. I for one, had to wear high heel boots, while others girl got to wear flat boots; when you are on your feet for 8 hours leaning over a table, it makes a difference, They also "juice" in management. Some of the management employers do not have college degrees in a position where they really should.

    Advice to ManagementAdvice

    Please be aware of the situation in the Pleasure Pit, girls are treated unequally and the casino manager plays favorites.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    great benefits

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Planet Hollywood full-time

    Pros

    pay is really good as well as commission. Benefits are amazing because the front desk as well as housekeeping is apart of the union.

    Cons

    management could communicate better to staff

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Lacking structure, unorganized. No career development.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Corporate Office in Orlando, FL
    Former Employee - Corporate Office in Orlando, FL

    I worked at Planet Hollywood full-time (more than an year)

    Pros

    Discounts on food and merchandise. Decent schedule. New offices are much nicer.

    Cons

    Poor leadership, managers at corporate office don't communicate. It seems about politics and "who you know". HR is lacking big time, unapproachable. No career development or promoting from within.

    Advice to ManagementAdvice

    Listen to your employees. A pay increase would be most welcome! Make HR friendlier and more approachable instead of having them act as "the police".

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Work at Planet Hollywood? Share Your Experiences

Planet Hollywood

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.