PlayNetwork Reviews

Updated July 20, 2015
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3.1
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Craig Hubbell
2 Ratings

17 Employee Reviews

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  1. Safe and stable place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sherman Oaks, CA
    Former Employee - Anonymous Employee in Sherman Oaks, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at PlayNetwork full-time (More than 5 years)

    Pros

    - great group of people to work with (especially in Sherman oaks) - flexible work schedule - stable and steady work

    Cons

    - hard to move up and get decent pay increases - work is a little too stable. Not challenging enough. - both main offices are still severely disconnected

    Advice to Management

    - compliments to your employees go a long way - need to think outside of the box when it comes to video sales strategy - continue to try and bridge the gap between Sherman oaks and Redmond.


  2. Helpful (1)

    Customer Service, Tech Support

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at PlayNetwork full-time (More than 5 years)

    Pros

    Employee appreciation, in office concerts, awesome management, company bbq's, bring your dog to work days. Free Starbucks coffee & snacks

    Cons

    Working on weekends, employee turn overs = more work for the ones who stay. Cross training Play & XM departments (not everyone in CS can be TS)


  3. Helpful (3)

    Very Negitive environment, a lot of unhappy employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Casual dress code, playlive, employee month

    Cons

    negitivity, micro-managers, no processes in place


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Great Entry Level Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Specialist in Redmond, WA
    Former Employee - Customer Service Specialist in Redmond, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Staff picnic, concerts, people who work there, don't have to bring the work home.

    Cons

    At times, felt overworked and underpaid. They say they like to hire for upper level positions from within, which they do, but various departments have their favorites and other hard, competent workers are overlooked.

    Advice to Management

    Please consider hiring within as opposed to hiring externally, please reward those who work hard!


  6. Helpful (5)

    "PlayNetwork No Longer Values Their Employees; Management Gets Away With Constant Innapropriate Behaviours"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Solutions in Redmond, WA
    Current Employee - Customer Solutions in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PlayNetwork full-time (More than 3 years)

    Pros

    To any outsider, you would think (the Redmond campus) iwould be a cool place to work. With the private concerts from up and coming to established artists are cool and some of the employees are nice. I live only 6 miles away, so my commute is good with low miles.

    Cons

    Management is terrible! Low wages and in the four years I've been here, I've received one (yes, one) raise at 2%. No room for growth and/or advancement. CEO is clueless about how other departments function on a daily. HR department protects only exectutive management said everyone else is expendable.

    Advice to Management

    Start compensating your people or you will continue losing talented individuals who actually know what they're doing. Senior Management, get it together and get educated about what the "little people" on your team do everyday. You've lost a large number of people who gave PlayNetwork some value.


  7. Helpful (5)

    This company no longer values employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redmond, WA
    Current Employee - Anonymous Employee in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at PlayNetwork full-time (More than 5 years)

    Pros

    The people, hands down, make this company. PlayNetwork has some of the best talent in the industry and there has historically been a collaborative approach that encourages mutual respect and an opportunity to grow professionally. Leadership is approachable. The (former) culture was fun, upbeat, and celebrated the employees and their contributions to the company. The in house concerts by up and coming artists are very cool, and the appreciation and contributions to the artistic community are admirable.

    Cons

    The culture that once drew and kept A-list talent no longer applies. Work/Life balance is not encouraged. Pay has been cut. Departments are incredibly understaffed and overworked. Health plan is expensive. Employees who were once valued are now being treated (and voiced) by leadership as replaceable commodities - while that same leadership maintains that the services the company provides are NOT a commodity. HR is one sided and has unusual influence and power within the organization. Lots of skirting of ownership departmentally.

    Advice to Management

    Your Guiding Principles and Core Values were at one time a point of distinction - point the compass back in that direction or you will continue to lose quality employees to other companies. Listen to your Senior Management team when they escalate concerns. Act strategically to ensure you can take care of all of your clients and not just your top one.


  8. Leading innovator of branded customers experiences for retail, restaurant, and hospitality environments.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development in Redmond, WA
    Former Employee - Business Development in Redmond, WA
    Recommends

    I worked at PlayNetwork full-time (More than 3 years)

    Pros

    Solid and experienced senior management team, diverse and talented employee base, excellent culture, good opportunity for personal and professional growth, abide by guiding principles, foster team unity and diversity.

    Cons

    Merger/acquisitions not always successful in transition and incorporation.


  9. Helpful (4)

    This company does not appreciate its employees.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redmond, WA
    Former Employee - Anonymous Employee in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at PlayNetwork full-time (More than 5 years)

    Pros

    Fun office culture; private concerts by established and up-and-coming artists for employees once or twice a month; great co-workers, casual work environment; generous time-off policy.

    Cons

    Low compensation for comparable positions in marketplace. PlayNetwork plays within the 25th percentile for pretty much all of their positions, with the assumption that the "cool office culture" will make up for the low wages. Unfortunately, cool office culture doesn't pay my rent. Every year, the healthcare benefits were cut, and we were given a 2% raise, if we were lucky. Wage increases would not even cover cost of living increases, and not every department is eligible for bonuses or commissions. My department contained no advancement opportunities, the workload was extremely heavy and systems required for job completion often failed.

    Advice to Management

    Pay more and hire more people. The workload and what we are paid is really off balance.


  10. Great company! Great work life balance.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Fun place to work at! Great people to work with, lots of opportunity.

    Cons

    None really. A little bit of a cubicle atmosphere. Makes up for it with entertaining coworkers!


  11. Helpful (5)

    Overworked with below average compensation

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Services-non Media in Redmond, WA
    Current Employee - Client Services-non Media in Redmond, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at PlayNetwork full-time (More than 5 years)

    Pros

    For the most the employees are good, hard working people that make going to work fun and exciting.

    Cons

    Poor leadership especially now that Lon Troxell is gone. Pay is painfully low. Company initiatives are unfocused.

    Advice to Management

    Take care of your existing employees, especially ones with tenure.



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