Please Touch Museum Reviews

Updated July 9, 2015
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13 Employee Reviews

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  1. experience host

    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA

    I worked at Please Touch Museum (Less than a year)

    Pros

    it's a fun job where you get to interact with people and kids on a daily basis and it can be a lot of fun

    Cons

    because there are so many kids and it's a "touch" museum... germs. lots of germs. I was sick a lot.


  2. Playing with children all day and interacting with parents.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Museum Experience Host
    Current Employee - Museum Experience Host
    Recommends
    Positive Outlook

    I have been working at Please Touch Museum part-time (More than a year)

    Pros

    Play with kids all day!!! Learn more about child development Chat with guests who come from all over the world Work night events such as Proms, Birthday Parties etc.

    Cons

    No room for employee growth Fast turnover rate Wages that require a second job to be livable

    Advice to Management

    Be more willing to provide support to the workers.


  3. Culture of lack of respect

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Mission of creating learning opportunities for children through play; content of programs/events/exhibits

    Cons

    Lack of respect; poor communication; cliquish work environment

    Advice to Management

    Better communication would be a good first step.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. poor management, bereft of vision

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    The building is pleasant. Overall, it is a fun attraction.

    Cons

    Lack of vision from C-level management. An absence of accessible data makes it difficult to make data-driven decisions. Very low pay and negligible benefits for part-time employees. Employee Handbook is poorly written and leaves too much open for interpretation. Many staff have poor communication skills (at all levels).

    Advice to Management

    Communicate a tangible vision for the museum. Make use of the many talented staff on hand, instead of relying on expensive consultants. Employ staff who are better at writing so that policies are thorough and clear.


  6. Helpful (1)

    What is wrong with this place?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at Please Touch Museum full-time (More than 5 years)

    Pros

    The Please Touch is lucky to have built up so much goodwill in its 30-plus years of existence. Many of the staff, especially in Visitor Services and Admissions, have a genuine love for children and care deeply about making visitors' experiences here pleasant. Prior to ACA, the benefits here were certainly better than the alternative. The pay is below market, and in my 6 years of working here, we have only been given one raise -- a 3% raise that was grudgingly given after employee surveys showed terrible terrible morale.

    Cons

    No development of talent, no positions to advance to, no raises. Financial mismanagement leads to things like no funding for new exhibits while upper management is throwing out perfectly good furniture and redecorating/refurnishing their offices.

    Advice to Management

    You seem to be completely tone-deaf as to how your moves and words are interpreted. This museum should be hiring educational experts, brainstorming about the future, making concrete plans for exhibit and program expansion and revision. Instead it is trying to consolidate too many positions; it also doesn't seem to realize that its most talented and driven employees (in all departments) leave in frustration, so that only the mediocre and incompetent folks are left behind. The future is dim.


  7. Family

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales and Reservations in Philadelphia, PA
    Former Employee - Sales and Reservations in Philadelphia, PA
    Recommends
    Neutral Outlook

    I worked at Please Touch Museum part-time (More than 3 years)

    Pros

    Work-life balance Free Museum perks Opportunity to participate in community events

    Cons

    No room for growth No compensation Individuals who should not have position stay in position even when incompetent.

    Advice to Management

    Listen to your employees more and allow room for growth. There are many people with wonderful ideas who are not taken seriously.


  8. Helpful (1)

    Terrible leadership

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    Pros

    Please Touch Museum has a great mission, great building, and a ton of potential. It also used to have a large group of staff dedicated to the aforementioned positives.

    Cons

    The leadership is awful. Executives are out of touch with how to run a museum, and opt to push out anyone who doesn't share their views as opposed to accepting new ideas. Morale is the lowest I've seen it in any business, particulary for the staff that interacts with the visitors. Upper management has adapted a "divide and conquer" (their words, not mine) strategy for dealing with staff and morale, which has only worsened the problem. To make matters worse, there is no longer HR support for lower-level employees, so there is no one to go to when your superior is making the workplace an unsafe/unfriendly environment.

    Advice to Management

    Be honest and forthcoming with the staff. Interact with the staff and assess morale issues instead of ignoring them. Recognize the employees who are contributing to the organization and bring back reviews and raises.


  9. Helpful (1)

    Terrible, waste of time& $

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Kids & meeting new visitors, flexible

    Cons

    No mobility, bad pay, irresponsible, unqualified, unprofessional management. Favoritism/inequity in discipline & various department positions. No mamagement support for employees at all. Morale is horrible

    Advice to Management

    Better hiring of management, be loyal especially to long term staff. Better signage. Management needs to be professional in their demeanor & learn how to talk to staff. Management needs to be working not walking the floor visting their friends for extended periods of time. A pay raise. Fix exhibits they are shabby & visitors complain. Be equitable in discipline & various opportunities to move around the company. Support employees in promoting company policies instead of letting outsiders tell you what they are going to do because they paid xyz to get in the door.


  10. My experience at Please Touch Museum has been wonderful!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at Please Touch Museum part-time

    Pros

    I have had the opportunity and privilege to help children and families learn through the art of play.

    Cons

    Some of the co-workers aren't friendly.

    Advice to Management

    Raise pay annually.


  11. Squandered potential

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Philadelphia, PA
    Current Employee - Anonymous Employee in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook

    I have been working at Please Touch Museum full-time (More than 5 years)

    Pros

    Here is a well-established children's museum with generations of happy visitors, unable to move to the next level. So many staff members in all departments really want to be here making a child's experience fun and meaningful.

    Cons

    ...but failures of ambition and imagination are going to doom this place eventually. Innovations and initiative are squashed, senior management seems absolutely content to remain as is, and there is no way to advance in your career. Also: no raises.

    Advice to Management

    Invest in your future by innovating with your exhibits and programs, instead of waiting for sponsors to tell you what to do. Give performance reviews. GIVE RAISES. Make your employees feel valued.



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