Pocket Communications

www.pocket.com
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Pocket Communications Reviews

Updated November 8, 2014
Updated November 8, 2014
13 Reviews
3.7
13 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Paul Posner
3 Ratings

Employee Reviews

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  1.  

    Great place to gain experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Warehouse Coordinator in San Antonio, TX
    Current Employee - Warehouse Coordinator in San Antonio, TX

    I have been working at Pocket Communications full-time (more than 3 years)

    Pros

    Everything, benefits, advancement, pay, great environment

    Cons

    Nothing that I can remember

    Advice to ManagementAdvice

    ...

    Recommends
    Approves of CEO
  2.  

    Great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pocket Communications

    Pros

    Opportunity for growth and advancement.

    Cons

    One man operation competing against large corporations

  3.  

    job hunt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Virtual Recriturer in Corpus Christi, TX
    Current Employee - Virtual Recriturer in Corpus Christi, TX

    I have been working at Pocket Communications part-time (more than a year)

    Pros

    great job to have for management

    Cons

    fast paced , detail great benfits

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
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  5.  

    Unpleasant business culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pocket Communications full-time (more than 3 years)

    Pros

    Smart and interesting co-workers. Challenging work. It felt like we were creating something different. Owner had some creative ideas and sometimes wanted workers to share their ideas.

    Cons

    Lack of trust and refusal to work together was corporate culture. From owner down, dishonesty, disrespect, and arbitrary decision making was practiced and rewarded.

    Advice to ManagementAdvice

    If you don't want to or can't trust your colleagues and your subordinates, then either you are the untrustworthy person or you've hired the wrong people.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    I busted my hump for 5 years then got laid off.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Applications Developer in San Antonio, TX
    Former Employee - Applications Developer in San Antonio, TX

    I worked at Pocket Communications full-time (more than 5 years)

    Pros

    IT staff was top notch.

    Cons

    Too much politics not enough cooperation.

    Advice to ManagementAdvice

    Dispense with the politics and get on the same page.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Pocket Smart Wireless

    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX

    I worked at Pocket Communications full-time (more than 3 years)

    Pros

    Fast paced, challenging and interesting work.

    Cons

    Lack of communication and training.

    Advice to ManagementAdvice

    Better planning, communication, direction to employees.

  8. 2 people found this helpful  

    Decent place where i made good friends, but as company grew it maintained small company politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Call Center Representative in San Antonio, TX
    Former Employee - Call Center Representative in San Antonio, TX

    I worked at Pocket Communications

    Pros

    In my experience I was recognized for my work and was given an opportunity to grow. Fast-paced environment kept me busy and I enjoyed the lack of downtime as I was always able to focus on the work assigned to me. I had a unique experience in promotion to another department where i was promoted again to a position where i felt was above my level and experience, but i believe i was recognized for my hard work and was given an opportunity to advance. decent benefits (not great, but i've been at other places where i didn't even have benefits).

    Cons

    Lack of training after i was promoted, but i felt my hard work sometimes outweighed that. Senior level employees (Directors and above) did not get along well with each other at times. A lot of power struggles, rants and raves, playing political games. Since all of them reported directly to the 1 owner of the company there seemed to be alot of fighting to see who had better results for the owner. Sometimes expected to be available at a moment's notice (I was guilty of this myself as well) if the company needed your department to work on something. I was ok with it for the most part because i embraced the company, but i don't think it was fair to expect this from employees with families or employees at non-management levels.

    Advice to ManagementAdvice

    Work better with each other. Stop fighting with one another. This is noticeable to lower level employees.

    Recommends
  9.  

    Communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee in Harlingen, TX
    Former Employee - Anonymous Employee in Harlingen, TX

    I worked at Pocket Communications

    Pros

    Good people good opportunity for advancement

    Cons

    Lack of communication Very tops down very little feedback

    Recommends
  10.  

    Overall the postion had too many holes in the whole scheme.Total disorganization working with limited resources!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Support Specialist in San Antonio, TX
    Former Employee - Customer Support Specialist in San Antonio, TX

    I worked at Pocket Communications

    Pros

    Perks,hours,benefits,discount,attendence Theres really nothing more.

    Cons

    Alot of back bitting, deceitful discourteous coaches & leads with no regard (thank god i have a strong stomach) unprofessional,excessive verbal abuse from customers,manangement getting away with anything! I could go on & on!

    Advice to ManagementAdvice

    Lead by example and be less bi popolar, unfortunately my department for pocket was cut out after the merge with cricket 2-4-11! Hmm I wonder why just this department!

  11.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee in San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    I have been working at Pocket Communications

    Pros

    Great, dynamic place to work. The employees are some of the most talented individuals that I have ever had the pleasure to work with.

    Cons

    the usual issues within a telecom company, the forever changing environment.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends

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