Pocket Communications

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Pocket Communications Reviews

Updated August 18, 2014
Updated August 18, 2014
10 Reviews

3.5
10 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Paul Posner
1 Rating

Employee Reviews

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  1.  

    job hunt

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Virtual Recriturer  in  Corpus Christi, TX
    Current Employee - Virtual Recriturer in Corpus Christi, TX

    Pros

    great job to have for management

    Cons

    fast paced , detail great benfits

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    I busted my hump for 5 years then got laid off.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Applications Developer  in  San Antonio, TX
    Former Employee - Applications Developer in San Antonio, TX

    Pros

    IT staff was top notch.

    Cons

    Too much politics not enough cooperation.

    Advice to ManagementAdvice

    Dispense with the politics and get on the same page.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Pocket Smart Wireless

    Former Employee - Anonymous Employee  in  San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX

    Pros

    Fast paced, challenging and interesting work.

    Cons

    Lack of communication and training.

    Advice to ManagementAdvice

    Better planning, communication, direction to employees.

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  5. 2 people found this helpful  

    Decent place where i made good friends, but as company grew it maintained small company politics

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Call Center Representative  in  San Antonio, TX
    Former Employee - Call Center Representative in San Antonio, TX

    Pros

    In my experience I was recognized for my work and was given an opportunity to grow. Fast-paced environment kept me busy and I enjoyed the lack of downtime as I was always able to focus on the work assigned to me. I had a unique experience in promotion to another department where i was promoted again to a position where i felt was above my level and experience, but i believe i was recognized for my hard work and was given an opportunity to advance. decent benefits (not great, but i've been at other places where i didn't even have benefits).

    Cons

    Lack of training after i was promoted, but i felt my hard work sometimes outweighed that. Senior level employees (Directors and above) did not get along well with each other at times. A lot of power struggles, rants and raves, playing political games. Since all of them reported directly to the 1 owner of the company there seemed to be alot of fighting to see who had better results for the owner. Sometimes expected to be available at a moment's notice (I was guilty of this myself as well) if the company needed your department to work on something. I was ok with it for the most part because i embraced the company, but i don't think it was fair to expect this from employees with families or employees at non-management levels.

    Advice to ManagementAdvice

    Work better with each other. Stop fighting with one another. This is noticeable to lower level employees.

    Recommends
  6.  

    Communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Harlingen, TX
    Former Employee - Anonymous Employee in Harlingen, TX

    Pros

    Good people good opportunity for advancement

    Cons

    Lack of communication Very tops down very little feedback

    Recommends
  7.  

    Overall the postion had too many holes in the whole scheme.Total disorganization working with limited resources!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Support Specialist  in  San Antonio, TX
    Former Employee - Customer Support Specialist in San Antonio, TX

    Pros

    Perks,hours,benefits,discount,attendence Theres really nothing more.

    Cons

    Alot of back bitting, deceitful discourteous coaches & leads with no regard (thank god i have a strong stomach) unprofessional,excessive verbal abuse from customers,manangement getting away with anything! I could go on & on!

    Advice to ManagementAdvice

    Lead by example and be less bi popolar, unfortunately my department for pocket was cut out after the merge with cricket 2-4-11! Hmm I wonder why just this department!

  8.  

    Great place to work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  San Antonio, TX
    Current Employee - Anonymous Employee in San Antonio, TX

    Pros

    Great, dynamic place to work. The employees are some of the most talented individuals that I have ever had the pleasure to work with.

    Cons

    the usual issues within a telecom company, the forever changing environment.

    Advice to ManagementAdvice

    Keep up the good work.

    Recommends
  9.  

    Great startup, great energy!

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The people make a great team.

    Cons

    Occasional long hours on tight deadlines.

  10.  

    District Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - District Manager
    Current Employee - District Manager

    Pros

    Great People from the excecutive team on down, respectful, eager to grow, leadership allowed you to own your department and didnt micro manage

    Cons

    Start up, communication needed a lot of improvement, one day it was do this and the othre it was not dont do this do that then the next it was go back to doing this

    Advice to ManagementAdvice

    it was a great ride - the management did a good job with the available resources. communication and doing it right the first time

    Recommends
  11. 1 person found this helpful  

    After 4 years it almost over

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great team members; Field, Switch, NOC, WH, Everyone
    Not much can be said, really learned a lot from all the different Teams.

    Cons

    Should not have sold out but the people that made up the company will always be a part of the Pocket team.

    Advice to ManagementAdvice

    Get the EVDO working <smile>. and keep them numbers below 1 precent. Work hard everday showing the teams that each and everyone is part of the Pocket Family.

    Recommends

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