Pocket Communications Reviews

Updated April 18, 2015
14 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.7
Rating Trends
Recommend to a friend
Approve of CEO
(no image)
Paul Posner
4 Ratings

14 Employee Reviews

Sort: Popular Rating Date
  1. Retail Store Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pocket Communications full-time

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Fair pay penitential, lots of opportunity for growth. I gain allot of experience here through management. Pocket did bring in good talent from other big name carriers.

    Cons

    High pressure to make quotas that were sometime realistic, but also sometimes not so much..

    Advice to Management

    Keep bringing in all the great talent. Also the great customer service that was provided through the call center in Texas.


  2. Great place to gain experience

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Warehouse Coordinator in San Antonio, TX
    Current Employee - Warehouse Coordinator in San Antonio, TX

    I have been working at Pocket Communications full-time (More than 3 years)

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Everything, benefits, advancement, pay, great environment

    Cons

    Nothing that I can remember

    Advice to Management

    ...


  3. Great place to work

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Pocket Communications

    Pros

    Opportunity for growth and advancement.

    Cons

    One man operation competing against large corporations


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. job hunt

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Virtual Recriturer in Corpus Christi, TX
    Current Employee - Virtual Recriturer in Corpus Christi, TX

    I have been working at Pocket Communications part-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    great job to have for management

    Cons

    fast paced , detail great benfits

    Advice to Management

    none


  6. Unpleasant business culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pocket Communications full-time (More than 3 years)

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    Pros

    Smart and interesting co-workers. Challenging work. It felt like we were creating something different. Owner had some creative ideas and sometimes wanted workers to share their ideas.

    Cons

    Lack of trust and refusal to work together was corporate culture. From owner down, dishonesty, disrespect, and arbitrary decision making was practiced and rewarded.

    Advice to Management

    If you don't want to or can't trust your colleagues and your subordinates, then either you are the untrustworthy person or you've hired the wrong people.


  7. Helpful (1)

    I busted my hump for 5 years then got laid off.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Applications Developer in San Antonio, TX
    Former Employee - Applications Developer in San Antonio, TX

    I worked at Pocket Communications full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    IT staff was top notch.

    Cons

    Too much politics not enough cooperation.

    Advice to Management

    Dispense with the politics and get on the same page.


  8. Pocket Smart Wireless

    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX

    I worked at Pocket Communications full-time (More than 3 years)

    Pros

    Fast paced, challenging and interesting work.

    Cons

    Lack of communication and training.

    Advice to Management

    Better planning, communication, direction to employees.


  9. Helpful (2)

    Decent place where i made good friends, but as company grew it maintained small company politics

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in San Antonio, TX
    Former Employee - Call Center Representative in San Antonio, TX

    I worked at Pocket Communications

    Recommends
    Recommends

    Pros

    In my experience I was recognized for my work and was given an opportunity to grow. Fast-paced environment kept me busy and I enjoyed the lack of downtime as I was always able to focus on the work assigned to me. I had a unique experience in promotion to another department where i was promoted again to a position where i felt was above my level and experience, but i believe i was recognized for my hard work and was given an opportunity to advance. decent benefits (not great, but i've been at other places where i didn't even have benefits).

    Cons

    Lack of training after i was promoted, but i felt my hard work sometimes outweighed that. Senior level employees (Directors and above) did not get along well with each other at times. A lot of power struggles, rants and raves, playing political games. Since all of them reported directly to the 1 owner of the company there seemed to be alot of fighting to see who had better results for the owner. Sometimes expected to be available at a moment's notice (I was guilty of this myself as well) if the company needed your department to work on something. I was ok with it for the most part because i embraced the company, but i don't think it was fair to expect this from employees with families or employees at non-management levels.

    Advice to Management

    Work better with each other. Stop fighting with one another. This is noticeable to lower level employees.


  10. Communication

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Harlingen, TX
    Former Employee - Anonymous Employee in Harlingen, TX

    I worked at Pocket Communications

    Recommends
    Recommends

    Pros

    Good people good opportunity for advancement

    Cons

    Lack of communication Very tops down very little feedback


  11. Overall the postion had too many holes in the whole scheme.Total disorganization working with limited resources!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support Specialist in San Antonio, TX
    Former Employee - Customer Support Specialist in San Antonio, TX

    I worked at Pocket Communications

    Pros

    Perks,hours,benefits,discount,attendence Theres really nothing more.

    Cons

    Alot of back bitting, deceitful discourteous coaches & leads with no regard (thank god i have a strong stomach) unprofessional,excessive verbal abuse from customers,manangement getting away with anything! I could go on & on!

    Advice to Management

    Lead by example and be less bi popolar, unfortunately my department for pocket was cut out after the merge with cricket 2-4-11! Hmm I wonder why just this department!



Showing 14 of 14 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.