Points International Reviews

Updated June 26, 2015
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3.2
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Points International CEO and Director Rob MacLean
Rob MacLean
6 Ratings

Employee Reviews

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  1. Helpful (1)

    Great company with a great culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Points International full-time

    Pros

    - Executive team proactively communicates to the company on goals, financial progress etc....you are not in the dark on how the company is doing - culture is fun...lots of activities, events, and still maintains a start up feel to it. Casual dress code is a big plus! - overall good pay and good benefits...3% RRSP match is nice

    Cons

    - like all companies, there are internal politics you need to put up with - company is small enough where career progression could be an issue for some - departmental discrepancies in work life balance

    Advice to Management

    - keep focused on the long-term and stay passionate about the business


  2. Helpful (7)

    extremely high turnover - (looking to leave as well)

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    free pop and a ping pong table

    Cons

    no clear sense of direction from 'leaders' unfair culture - merit and hard work doesn't mean anything past month almost a dozen employees have resigned


  3. Helpful (5)

    Horrible culture here - save yourself the trouble

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Finance in Toronto, ON (Canada)
    Former Employee - Finance in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Points International full-time (Less than a year)

    Pros

    -Free beer, free food, lots of events -Ping pong table and video game/arcade consoles in the rec room (see comment below, however) -Interview questions are easy -Met some cool people (in other departments)

    Cons

    -Horrible culture - other employees and managers watch you like hawks (they have a rec room but you're judged if you use it) -The job duties did not at all align with their description - the work was tedious and repetitive (a monkey could do it) whereas it was promised to be interesting and fulfilling -They don't bother to train you properly on the job and if you seek advice, they just send you to someone else, who sends you to someone else, who sends you to someone else... -Lots of office gossip and he-said, she-said type of crap -Nepotism for hiring decisions

    Advice to Management

    - Open concept cubicles do NOT work if you're going to be walking by every couple minutes staring at my screen!


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  5. Helpful (1)

    Great potential, but no focus on employee goals

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Points International full-time (More than 3 years)

    Pros

    Flexible hours Work on global brands Great products Youthful culture

    Cons

    No development Plans Do not promote within


  6. Helpful (6)

    Toxic, groupie and micromanged

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in Toronto, ON (Canada)
    Current Employee - Customer Service in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Points International full-time

    Pros

    Casual Beer Cart Location and Lofty Office

    Cons

    Unrealistic Expectations Micromanaged Career Killer Backstabbers No Pay Raise Lots of promises and no delivery

    Advice to Management

    You have poisonous middle management that need a reality check.


  7. Helpful (1)

    Agile Developer Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Agile Development Intern in Toronto, ON (Canada)
    Former Intern - Agile Development Intern in Toronto, ON (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Points International as an intern (Less than a year)

    Pros

    Very relaxed and casual working atmosphere with a start-up feel. Everyone is very friendly and fun to work with. Agile development cycle means there's always new work to be done. Very little red tape.

    Cons

    Not much chances to expand. Very high learning curve when first starting.


  8. Helpful (1)

    Great company with great people

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Casual work atmosphere. Great work/life balance. Great people to work with.

    Cons

    High turnover, limited opportunities to move up once you get to a certain level.

    Advice to Management

    Interact more with employees at all level. Toot the company's horn more so that employees know what is going on and can be proud of what we've accomplished as a company.


  9. Helpful (3)

    Okay place to pick up a paycheck but not a good place to learn new tech

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Developer in Toronto, ON (Canada)
    Current Employee - Developer in Toronto, ON (Canada)
    Doesn't Recommend
    No opinion of CEO

    Pros

    The other developers are mostly nice and we can dress however. There's a beer card on fridays with beer and candy and stuff. Pay is good. My boss is pretty cool about most stuff. It doesnt feel like a start up. But it is a mostly relaxed environment so that's good.

    Cons

    Sometimes the jobs boring because there's just lots of old code and not much new things to learn. We write mostly Java code, with GWT for our GUI, and some days we do JavaScript / CSS. There's tons of code for our apps and it took me awhile to learn enough. Mostly we're maintaining the old code to make a change here or there. Some of our projects though we got to do new stuff, like SOAP API for our app. We use spring and hibernate and Oracle but i think they're old versions like GWT. When I build in eclipse it takes a few minutes or sometimes a lot longer. This gives plenty of time for browsing but it's a bit annoying when i just want to see a quick change. Another thing that's annoying is we track our hours spent on tasks in two different systems. We used to have lots of contractors working here but now we're all just employees on salary so i'm not sure why we still have to do that. Another team tracks their 15 minute meetings I think so at least I'm not them! We do agile development which means stand up every day (dont be late!) and we have a 2 to 4 hour tasking meeting on Mondays. These meetings suck and I think everyone hates them but just doesn't want to say it. We also have retro to talk about what happened in the sprint but I don't think it changes much of what we do. Usually people dont remember what we talked about in last retro. Our scrum master is bossy but nice.

    Advice to Management

    Give more opportunities to learn and use new tech stuff.


  10. Helpful (1)

    Smart people, great market opportunities, fun environment = all good!

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Approves of CEO

    Pros

    -Partnered and powering many major International loyalty brands -Product Management is always looking to innovate, reinvent, and lead the market -Strong, competent, committed Sr Management team -High confidence in CEO -Dedicated tech group who expertly balance quality needs and business requirements -Fun, relaxed, environment. Cool office right downtown. -Lots of long-term employees who love it here

    Cons

    -Since the business is driven by partner relationships, it is occasionally a challenge to forge ahead on a road map. Not at all insurmountable though.

    Advice to Management

    -Ensure we stay Agile so we can adapt to never ending changes in the marketplace and stay ahead of the competition.


  11. Helpful (1)

    Awesome place to work especially if you're working in the software industry

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Approves of CEO

    Pros

    - Experienced CTO who has a lot of respect from both the business side as well as the tech side - Business who will not unnecessarily compromise on software quality. Recognizes that poor software quality reflects poorly to clients - Retains a lot of the start-up feel. Little overhead in decision making (i.e. no red tape) - Interesting business problems - Makes decisions based on business case which results in a rational decision making process - Love the fact that it's a product driven company - Lots of opportunities to make a difference

    Cons

    - Not a well known brand. People often times have no idea what Points International does even the company is listed on both the TSX and on the Nasdaq

    Advice to Management

    - Minimize processes. Keep on focusing on hiring the right people and base everything else on the ability to trust the people we hire.



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