Pollo Tropical

  www.pollotropical.com
  www.pollotropical.com

Pollo Tropical Reviews

Updated November 2, 2014
Updated November 2, 2014
23 Reviews
2.8
23 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Alan Vituli
7 Ratings

Employee Reviews

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  1.  

    Good

    Former Employee - Grill in Weston, FL
    Former Employee - Grill in Weston, FL

    I worked at Pollo Tropical part-time (less than an year)

    Pros

    I learned and I worked very well

    Cons

    low salary and hard work, training is deficient

    Doesn't Recommend
  2.  

    It sucked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server in Sanford, FL
    Former Employee - Server in Sanford, FL

    I worked at Pollo Tropical part-time (less than an year)

    Pros

    good food. And good coupons

    Cons

    It was a very unprofessional atmosphere

    Advice to ManagementAdvice

    please stop getting into people's personal lives and please start caring for your employers well-being.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  3.  

    Horrible!!! No training and they treat people like cattle so they can show a profit to their stock holders!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Hourly in Addison, TX
    Current Employee - Hourly in Addison, TX

    I have been working at Pollo Tropical full-time (less than an year)

    Pros

    There is absolutely no pros to mention

    Cons

    They schedule a store down to a skeleton crew where they don't care what kind of service they give customers. As long as the managers are working a 70 hour work week and they are rude to their hourly workers they are happy!! In their own words "Each store will be very profitable no matter what it cost our employees!! WOW!!

    Advice to ManagementAdvice

    Stand up for yourselves and do what is right and treat people with respect and dignity

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Overall A wonderful experience. Taught me very valuable skills when it comes to cooking and measurments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lobby Attendant in Weston, FL
    Current Employee - Lobby Attendant in Weston, FL

    I have been working at Pollo Tropical part-time (less than an year)

    Pros

    The pros of working at Pollo Tropical is working with the customers and being able to assist them in their needs. Learning how to prepare the varitety of sauces that Pollo Tropical has, Learning how to cook certain foods that they offer

    Cons

    Having an unflexiable schedule that would accomodate the company, me and my family. Not being able to get a transfer I requested due to me moving. Not being recognized for my work ethnic.

    Advice to ManagementAdvice

    Treat EVERY employee equally and fairly. Their should NEVER be favorism in a workplace. Remember, some manangers started off as employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Extremely horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Homestead, FL
    Former Employee - Cashier in Homestead, FL

    I worked at Pollo Tropical part-time (more than an year)

    Pros

    Free food, discounts that's all.

    Cons

    Management didn't know hiw to speak proper english or hiw to mange the customer's there was no customer service nor was their respect. Profanity, harassment no ethic. Nothing worse experience of my life working at pollo tropical.

    Advice to ManagementAdvice

    Treat your employees better just because they are inly making minimum wage doesn't mean you can do what to them. THEY DONT LET YOU MOVE UP......

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7.  

    Worst company to work for if you are trying to work your way into a higher position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier in Miami, FL
    Former Employee - Cashier in Miami, FL

    I worked at Pollo Tropical full-time (more than an year)

    Pros

    the 50% discount on food might be the only thing good about them.

    Cons

    scheduling is bad because its not a set schedule. they make you work overtime alot if you are a good worker they will always put you on the schedule. if you need a day off you can request it but most likely they will tell you no.pay is very low and they have little to no raises. Dead end job and causes alot of stress.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    Not a good one. I was grateful to get the job but the unfairness within that company really discouraged me to work there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lobby Attendant in Weston, FL
    Former Employee - Lobby Attendant in Weston, FL

    I worked at Pollo Tropical part-time (less than an year)

    Pros

    To grow and learn new things within the company and income

    Cons

    There are to many to name so I'd rather not say however I tried to rectify the issues to NO AVAIL

    Advice to ManagementAdvice

    Make sure that ALL employees are treated with dignity, respect and FAIRNESS. Ackowledge the good that ALL employees bring to your company, not just CERTAIN ones. When an employee sees unfairness and favortism, they (we) tend to not give 100% anymore

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Hialeah, FL
    Current Employee - Cashier in Hialeah, FL

    I have been working at Pollo Tropical part-time (less than an year)

    Pros

    great people with positive attitudes

    Cons

    employees not getting along with everyone working

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    good work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier in Pembroke Pines, FL
    Current Employee - Cashier in Pembroke Pines, FL

    I have been working at Pollo Tropical full-time (more than 3 years)

    Pros

    very friendly oriented place to work

    Cons

    had to leave for personal reasons no cons

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Positive Outlook
    No opinion of CEO
  11.  

    I haven't seen so much chicken in my life, I guess that shows that people love chicken, It's a lot of hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew, Personnel in Hialeah, FL
    Current Employee - Crew, Personnel in Hialeah, FL

    I have been working at Pollo Tropical full-time (more than 5 years)

    Pros

    Wonderful Food
    Employee Discounts
    Job Security

    Cons

    The music can be at times too loud.
    Lets face it most of the time we are all hot and sweaty.
    The pay is sorry, not worth moving up in the chain for 1 more dollar raise (more responsibilities than it's worth for the change to salary base pay).

    Advice to ManagementAdvice

    In this job our uniforms get extremely worn out and we would like at least 5 for the week, that's
    what makes sense, so like that everyone has sufficient uniforms to look good and clean and new. Please make your shirts something we can purchase in-expensively so we can buy on our own, stop making us dependent on asking for uniforms when most of us just have 2 shirts
    and been asking for some time now and we are still left without an answer and our uniforms look terrible.

    Recommends
    Neutral Outlook
    No opinion of CEO

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