Pollo Tropical

  www.pollotropical.com
  www.pollotropical.com
Work in HR? Unlock Free Profile

Pollo Tropical Reviews

Updated August 25, 2014
Updated August 25, 2014
21 Reviews
3.0
21 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Alan Vituli
6 Ratings

Employee Reviews

Sort: Popular Rating Date
  1.  

    Overall A wonderful experience. Taught me very valuable skills when it comes to cooking and measurments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lobby Attendant  in  Weston, FL
    Current Employee - Lobby Attendant in Weston, FL

    I have been working at Pollo Tropical part-time for less than a year

    Pros

    The pros of working at Pollo Tropical is working with the customers and being able to assist them in their needs. Learning how to prepare the varitety of sauces that Pollo Tropical has, Learning how to cook certain foods that they offer

    Cons

    Having an unflexiable schedule that would accomodate the company, me and my family. Not being able to get a transfer I requested due to me moving. Not being recognized for my work ethnic.

    Advice to ManagementAdvice

    Treat EVERY employee equally and fairly. Their should NEVER be favorism in a workplace. Remember, some manangers started off as employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  2.  

    Good

    Former Employee - Grill  in  Weston, FL
    Former Employee - Grill in Weston, FL

    I worked at Pollo Tropical part-time for less than a year

    Pros

    I learned and I worked very well

    Cons

    low salary and hard work, training is deficient

    Doesn't Recommend
  3.  

    Extremely horrible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Homestead, FL
    Former Employee - Cashier in Homestead, FL

    I worked at Pollo Tropical part-time for more than a year

    Pros

    Free food, discounts that's all.

    Cons

    Management didn't know hiw to speak proper english or hiw to mange the customer's there was no customer service nor was their respect. Profanity, harassment no ethic. Nothing worse experience of my life working at pollo tropical.

    Advice to ManagementAdvice

    Treat your employees better just because they are inly making minimum wage doesn't mean you can do what to them. THEY DONT LET YOU MOVE UP......

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Worst company to work for if you are trying to work your way into a higher position.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Cashier  in  Miami, FL
    Former Employee - Cashier in Miami, FL

    I worked at Pollo Tropical full-time for more than a year

    Pros

    the 50% discount on food might be the only thing good about them.

    Cons

    scheduling is bad because its not a set schedule. they make you work overtime alot if you are a good worker they will always put you on the schedule. if you need a day off you can request it but most likely they will tell you no.pay is very low and they have little to no raises. Dead end job and causes alot of stress.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Not a good one. I was grateful to get the job but the unfairness within that company really discouraged me to work there

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Lobby Attendant  in  Weston, FL
    Former Employee - Lobby Attendant in Weston, FL

    I worked at Pollo Tropical part-time for less than a year

    Pros

    To grow and learn new things within the company and income

    Cons

    There are to many to name so I'd rather not say however I tried to rectify the issues to NO AVAIL

    Advice to ManagementAdvice

    Make sure that ALL employees are treated with dignity, respect and FAIRNESS. Ackowledge the good that ALL employees bring to your company, not just CERTAIN ones. When an employee sees unfairness and favortism, they (we) tend to not give 100% anymore

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Hialeah, FL
    Current Employee - Cashier in Hialeah, FL

    I have been working at Pollo Tropical part-time for less than a year

    Pros

    great people with positive attitudes

    Cons

    employees not getting along with everyone working

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    good work place

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Pembroke Pines, FL
    Current Employee - Cashier in Pembroke Pines, FL

    I have been working at Pollo Tropical full-time for more than 3 years

    Pros

    very friendly oriented place to work

    Cons

    had to leave for personal reasons no cons

    Advice to ManagementAdvice

    keep up the good work

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    I haven't seen so much chicken in my life, I guess that shows that people love chicken, It's a lot of hard work.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Crew, Personnel  in  Hialeah, FL
    Current Employee - Crew, Personnel in Hialeah, FL

    I have been working at Pollo Tropical full-time for more than 5 years

    Pros

    Wonderful Food
    Employee Discounts
    Job Security

    Cons

    The music can be at times too loud.
    Lets face it most of the time we are all hot and sweaty.
    The pay is sorry, not worth moving up in the chain for 1 more dollar raise (more responsibilities than it's worth for the change to salary base pay).

    Advice to ManagementAdvice

    In this job our uniforms get extremely worn out and we would like at least 5 for the week, that's
    what makes sense, so like that everyone has sufficient uniforms to look good and clean and new. Please make your shirts something we can purchase in-expensively so we can buy on our own, stop making us dependent on asking for uniforms when most of us just have 2 shirts
    and been asking for some time now and we are still left without an answer and our uniforms look terrible.

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Words can't explain... I could've been manager and run a better environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Cashier  in  Tampa, FL
    Current Employee - Cashier in Tampa, FL

    I have been working at Pollo Tropical full-time for less than a year

    Pros

    Great food, sauces, and desserts

    Cons

    The management didn't seem like they we're organized. Very disrespectful, poor training

    Advice to ManagementAdvice

    Take charge do what's best for the company

    Doesn't Recommend
    Disapproves of CEO
  11.  

    Awesome co-workers. Hostile environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Pollo Tropical

    Pros

    The meals, discounts, co-workers were awesome. We had a team environment.

    Cons

    Management, hours, environment was hostile. Was threatened to be fired and watched other people go through it as well.

    Doesn't Recommend
    No opinion of CEO

Worked for Pollo Tropical? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.