Pollo Tropical
2.8 of 5 20 reviews
www.pollotropical.com Miami, FL 1000 to 5000 Employees

Pollo Tropical Reviews

Updated Jul 8, 2014

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2.8 20 reviews

                             

67% Approve of the CEO

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Alan Vituli

(6 ratings)

47% of employees recommend this company to a friend
20 Employee Reviews
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    Overall A wonderful experience. Taught me very valuable skills when it comes to cooking and measurments

    Lobby Attendant (Current Employee)
    Weston, FL

    ProsThe pros of working at Pollo Tropical is working with the customers and being able to assist them in their needs. Learning how to prepare the varitety of sauces that Pollo Tropical has, Learning how to cook certain foods that they offer

    ConsHaving an unflexiable schedule that would accomodate the company, me and my family. Not being able to get a transfer I requested due to me moving. Not being recognized for my work ethnic.

    Advice to Senior ManagementTreat EVERY employee equally and fairly. Their should NEVER be favorism in a workplace. Remember, some manangers started off as employees.

    No, I would not recommend this company to a friend

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    Not a good one. I was grateful to get the job but the unfairness within that company really discouraged me to work there

    Lobby Attendant (Former Employee)
    Weston, FL

    ProsTo grow and learn new things within the company and income

    ConsThere are to many to name so I'd rather not say however I tried to rectify the issues to NO AVAIL

    Advice to Senior ManagementMake sure that ALL employees are treated with dignity, respect and FAIRNESS. Ackowledge the good that ALL employees bring to your company, not just CERTAIN ones. When an employee sees unfairness and favortism, they (we) tend to not give 100% anymore

    No, I would not recommend this company to a friend

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    Worst company to work for if you are trying to work your way into a higher position.

    Cashier (Former Employee)
    Miami, FL

    Prosthe 50% discount on food might be the only thing good about them.

    Consscheduling is bad because its not a set schedule. they make you work overtime alot if you are a good worker they will always put you on the schedule. if you need a day off you can request it but most likely they will tell you no.pay is very low and they have little to no raises. Dead end job and causes alot of stress.

    No, I would not recommend this company to a friend

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    great

    Cashier (Current Employee)
    Hialeah, FL

    Prosgreat people with positive attitudes

    Consemployees not getting along with everyone working

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    good work place

    Cashier (Current Employee)
    Pembroke Pines, FL

    Prosvery friendly oriented place to work

    Conshad to leave for personal reasons no cons

    Advice to Senior Managementkeep up the good work

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    It was a very good experience and I was able to learn enough

    Grill (Current Employee)
    Weston, FL

    ProsGood companionship for teamwork, A great opportunity to learn and develop skills learned

    ConsThe same salary for all positions, the grill wins the same as someone who makes a job easier

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    Words can't explain... I could've been manager and run a better environment

    Cashier (Current Employee)
    Tampa, FL

    ProsGreat food, sauces, and desserts

    ConsThe management didn't seem like they we're organized. Very disrespectful, poor training

    Advice to Senior ManagementTake charge do what's best for the company

    No, I would not recommend this company to a friend

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    I haven't seen so much chicken in my life, I guess that shows that people love chicken, It's a lot of hard work.

    Crew, Personnel (Current Employee)
    Hialeah, FL

    ProsWonderful Food
    Employee Discounts
    Job Security

    ConsThe music can be at times too loud.
    Lets face it most of the time we are all hot and sweaty.
    The pay is sorry, not worth moving up in the chain for 1 more dollar raise (more responsibilities than it's worth for the change to salary base pay).

    Advice to Senior ManagementIn this job our uniforms get extremely worn out and we would like at least 5 for the week, that's
    what makes sense, so like that everyone has sufficient uniforms to look good and clean and new. Please make your shirts something we can purchase in-expensively so we can buy on our own, stop making us dependent on asking for uniforms when most of us just have 2 shirts
    and been asking for some time now and we are still left without an answer and our uniforms look terrible.

    Yes, I would recommend this company to a friend

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    Awesome co-workers. Hostile environment.

    Anonymous Employee (Former Employee)

    ProsThe meals, discounts, co-workers were awesome. We had a team environment.

    ConsManagement, hours, environment was hostile. Was threatened to be fired and watched other people go through it as well.

    No, I would not recommend this company to a friend

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    Good starting job

    Drive Through Cashier (Former Employee)
    Sunny Isles Beach, FL

    ProsSince i had no previous work experience, i was lucky enough to get this in the first place.
    I had 50% off on anything i bought, my co-workers were SUPER nice, and the managers were friendly. During the lunch/dinner rush when things would get stressful, the assistant manager was very nice and always helped me out.

    ConsI basically had to do 3 jobs for $7.67/h
    I had to run around like a crazy chicken for 7 hours because i was on drive-through. I feel like i was in charge of too many things at once, though at the same time it was SUPER fun to run and slide on the floor with those work shoes haha. Even though this is the part that i hated the most, i feel like it taught me how to multitask and how to work under pressure.
    I left because i wanted to focus on school; i wouldn't recommend this job to a full-time student.

    Yes, I would recommend this company to a friend

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Glassdoor is your free inside look at Pollo Tropical reviews and ratings — including employee satisfaction and approval rating for Pollo Tropical CEO Alan Vituli. All 20 reviews posted anonymously by Pollo Tropical employees.