Polo Ralph Lauren Reviews
Updated Jan 22, 2012 – Reviews are posted anonymously by employees.
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Company Rating Based on 92 ratings Employees say it's "OK" |
CEO Rating
Based on 62 ratings
Chairman and CEO |
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Pros
e a s y w o r k, good employees discount, friendly people, cool managers, very productive company, time flies
Cons
not enough work hours j j j j j j j j jj j jj j j j j j
Advice to Senior Management
j u s t b e y o u r s e l f a n d y o u w i l l d o g o o d
Pros
Worked with some of the most fun upbeat people who were interesting in fashion. When it comes to retailers RL does it right from the stores, clothing, design.
Cons
RL does not really look into employee development. Commission based sales can be awesome but can also lead to employees fighting over sales. Employee development is not something focused on at RL. But I imagine other high end retailers, commission-based sales often a career.
Advice to Senior Management
I enjoyed most of the management at RL. Some were really fun and some weren't. Treat employees fairly and help out whenever possible.
Pros
I loved working at RL. I loved my boss, I loved what I was doing even though it was for zero pay, and even though I often worked crazy hours... one night I worked until 10 pm!
Cons
I was incredibly disappointed by how much working at RL did not help at all when I was trying to find a job full time after graduation. i honestly felt used, I worked full time for over 3 months for no money, and they told me over and over again how i was the best intern ever, but at the end of the day it was like I was only worth their time when they could get something from me. That bummed me out incredibly. if i could have done it again, I would have focused on networking more from a selfish standpoint to help myself out after the internship was over.
Advice to Senior Management
You interns work for free and they don't even get a company discount. It's sad and would make me warn anyone there taking an unpaid internship there.
Pros
The management was flexible with my hours, working around my class schedules and when possible my school events.
Cons
Compensation as a sales professional in a Ralph Lauren retail store is below average. Also the management team micromanaged everything I did in this position.
Pros
Good experience, very classy company, management is very nice and always willing to teach you new things. Employee discount!
Cons
Some days are slower then others, some days are great. The slow days effect our employee hours.
Advice to Senior Management
My only advice to the management would be to send more merchandise to the Polo Ralph Lauren Childrens Factory stores!
Pros
There is a good employee discount system, flexible availability requests, location to other stores is good if you like to shop
Cons
Management is over-demanding of part time associates, management is unrealistic with said demands, management makes you feel guilty for time off even in times of family emergency
Advice to Senior Management
Stop being communist leaders... This is a retail store. People that work here have lives outside of Polo. You need to understand that. Supervisors were told that they were not allowed to be friends with employees outside of work.
Pros
Benefit package was amazing and the experience is also good for future preparation in retail. There is opportunity to delve into all areas of a business.
Cons
The company maintains an iron grip on all upper management position and many of the people have had their jobs for years this prevents up and coming management to remain stagnant and not able to advance to future levels.
Advice to Senior Management
Please continue to recognize those overachieving individuals and remember that a tenured team is not always the best team to take the company to the next level.
Pros
decent hourly pay with commision extra, they actually hire full time which is sometimes hard to find in retail, many of the other sales people are really great people
Cons
Poor management, very demanding weekend and holiday hours, unpredictable schedule changes, somewhat bizarre sales expectaions at times, sales is VERY micro managed which is often counter productive to creating real relationships with clients. There are often disputes about who's client is who, who's helping who etc which is stressful and forces sales people to be more agressive. Dress expectations are hard to keep up with on what is relativly very low pay compared to normal customers, even with half price discounts.
Advice to Senior Management
Chill out a little. You've hired people who know what they are doing, in many cases more than management (in terms of sales)
Pros
Nice discount if you like wearing their brand
Cons
Low pay..started me off with minimum wage even with my years of experience
Everybody besides the managers were given 20 hours or less with the average being around 10
Advice to Senior Management
Give the associates more hours and try to more competitive with pay
Pros
-discounts
-pay
-CSRs get their own desk and locker
Cons
-lots of comraderie by management but you are NOT included
-different rules for CSRs than other positions, i.e. we should be treated the best...when we are the voice of Ralph Lauren, Rugby and soon Club Monaco
-no place for downtime outside of a small breakdown upstairs and a large one downstairs. A quiet lounge for reading would be good
Advice to Senior Management
-treat your CSRs legendary
