Polo Ralph Lauren Reviews

Updated August 26, 2015
673 reviews filtered by
  • Any Location
  • Any Job Title
  • Full-time
  • Part-time
Employment Status

Reset
3.3
Rating Trends
Recommend to a friend
Approve of CEO
Polo Ralph Lauren Chairman and CEO Ralph Lauren
Ralph Lauren
371 Ratings

Pros
  • We got a good employee discount even though I only liked their socks (in 43 reviews)

  • Great customers; great product; great discount (in 36 reviews)

Cons
  • Often more concerned about profits than employees work life balance (in 16 reviews)

  • Being a part-time employee getting paid a quarter above minimum wage, a Union was something I did not want to pour my money into (in 20 reviews)

More Pros and Cons

673 Employee Reviews

Sort: Popular Rating Date
  1. RL Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Polo Ralph Lauren full-time (More than 3 years)

    Pros

    Unlimited resources for employees at every level. The company does a nice job with orientation and trainings, as well as provides additional learning resources through courses for individual or specific needs. Most people are professional and friendly.

    Cons

    The culture is difficult to adapt to. They are not always open to outside experiences without judgment or negative response. Passive aggressive personalities when in disagreement and a feeling of earning credibility is instilled at times, creating a sense of uneasiness or apprehension.

    Advice to Management

    Be conscious of perception and partnerships that require assistance with transition to strengthen relationships. Assist employees directly with individuals that may not be open to outside experiences or difference with personalities.


  2. polo

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Womans in Dawson, GA
    Current Employee - Womans in Dawson, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Polo Ralph Lauren (Less than a year)

    Pros

    Good environment good people good stuff

    Cons

    Low pay lazy management can't move up

    Advice to Management

    Do work


  3. ROMANCING THE MERCHANDISE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Menswear Specialist in New York, NY
    Former Employee - Menswear Specialist in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Polo Ralph Lauren full-time (More than 8 years)

    Pros

    Authentic great product collections. Meeting new people both clients and staff. Good product knowledge.

    Cons

    Hourly wage with small commission base. Long hours if your in a mall setting.

    Advice to Management

    More product knowledge and less productivity numbers.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager
    Current Employee - Manager
    Recommends
    Positive Outlook

    I have been working at Polo Ralph Lauren full-time (More than 8 years)

    Pros

    Leadership, complexity, global, growing, branded

    Cons

    work life balance, work all holidays


  6. Good place to work, slower pace, has work life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Buyer in Lyndhurst, NJ
    Current Employee - Assistant Buyer in Lyndhurst, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Polo Ralph Lauren full-time (More than 5 years)

    Pros

    Work life balance Great discount Learn a lot because you are given a lot of responsibility Get to work with a diverse set of people across multiple locations Big on giving back and volunteering

    Cons

    Pay is not commensurate with amount of work Slow to promote on the buying side


  7. Excuses for advancement

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I worked at Polo Ralph Lauren full-time (More than 8 years)

    Pros

    You'll meet lots of great people, including management although only for the person they are.

    Cons

    Once full time your bound to your schedule which will fluctuate speratically based only on when the salary managers want to take off. If they have a dispute they can't resolve they both get the time off and during that time the supervisors are told to do all their work. If this is one day it's not so bad. But holiday weekends here are no joke. They say all hands on deck, everyone will be working, but there are usually two that get out of it. The salary managers feel they should get to do whatever they want whenever they feel. This alone caused me enough problems with associates learning this and become argumentative with supervisors, because it was well know there are no documenting out even a talk in the office. But the second one of these managers work with you everyone is working correctly making the manager seem like they are not motivating the team, or plainly not doing their job. Clearly it would have been better to bring the trouble employee and salary managers WITH the supervisor in the office to discuss everything. Employees are not likely to lie if the supervisor they were not working with was present in the discussion. Instead the employees talk only with a single manager, remember the employee always works in their presents, and tell them things like the supervisor is doing nothing or not helping the team. The employee is not aware of all the work that is being put on them by managers who can't get their personal endeavors worked out. The manager will take their word for it and get on the supervisors for not "helping the team". So the supervisor gets stuck doing what we pay part time associates to do just to not get any of the" extra " work done. Then reviews come around and you get pennies while you overhear those awful employees getting a nickel or dime more than you. Does corporate not think the supervisors should possibly get a raise based on the number of employees they manage? Make the separation of pay increases a little wider. Why cause they all talk about what the are paid and get in increases, all of them.

    Advice to Management

    If an employee is having a problem its good to listen, with a grain of salt. Verify the info between both parties by bringing them together to state faults. If someone is dishonest you'll likely find out with them together. Just because you get the same info from multiple employees without the supervisor present doesn't mean that supervisor is really doing as they claim. Perhaps the entire group of employees, two or three aside, are all in on the deception and plan. I left after 8 years because school kids left to go back and was really hoping to get some fresh new, untainted, employees. In one weeks time, while I was out, the very few bad employees left had already told the new ones about the way they "handle" their supervisor. I just couldn't keep playing the game anymore. You guys have really got to get back to basic management 101 and protect those employed starting from the top down. Don't take the side of even a group of people over a supervisor. When you offer money to bring on friends you'll get a whole building full of "friends" who plot things and deceive their management. Open your eyes and see what's really going on before you even question that anyone in your management team is not trying their best. REMEMBER IF YOUR EMPLOYEES FAIL IT'S ONLY BECAUSE YOU FAILED THEM!!! This only works using that same chain of command except going the other way.


  8. stock

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stock Associate in Carlsbad, CA
    Current Employee - Stock Associate in Carlsbad, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Polo Ralph Lauren part-time (Less than a year)

    Pros

    Decent pay and they make sure you're well trained

    Cons

    I was hired to work from 5am until noon but they continue to schedule me for over night shifts which conflicts with my other job and leaves me getting no sleep. Also, the dress code is ridiculous. They're way too picky.

    Advice to Management

    Stick to your word on the hours you hire people to work and slack up on the dress code.


  9. Helpful (1)

    Just another retail job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Polo Ralph Lauren part-time

    Pros

    A lot of the employees were really cool and there were a lot of hours available on night shifts. Probably the best part about the job was the benefits. 50% off all online clothes and 20% off in the store was a really good deal and some of the best schools that I have now are fromthis job.

    Cons

    The hours were ridiculously long especially if you were working in my chest and you would be constantly asked to stay longer so for example if you were supposed to leave at 8 o'clock you would always be asked to leave at 10 instead and put in a position where you can't say no

    Advice to Management

    Hire more employees and allow more people to work better shifts. And keep the store clean during work hours so that people don't have to stay ridiculous hours into the night and then have to open in the morning the next day


  10. Looks great on the C.V. but the reality is very different.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Watford, East of England, England (UK)
    Former Employee - Anonymous Employee in Watford, East of England, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Polo Ralph Lauren (More than 5 years)

    Pros

    C.V. gold - great for getting interviews Discounts on clothing People are fantastic

    Cons

    Salaries way below industry average Sub-inflation (or zero) raises Endemic cronyism Blinkered management

    Advice to Management

    Firstly, the positives. The people make the place, and there is a real sense of family about working at RL. It is great to have on your C.V. and perceived as a prestige brand, and if you like the clothing, you will like the discounts. But where it falls down is the 'profit over everything' mentality. You expect this in commerce of course, but not to the extent that it's embedded into the RL mentality. Resourcing is shaved to the minimum and below, with Shared Services - Facilities, IT, Maintenance - being hit the hardest. This is due to the out-of-date mentality that they are cost centers rather than profit makers, so getting headcount in these areas is nigh on impossible. So it's not unusual to find yourself working 5-10 hours extra every week with no reward or recognition. Lunch breaks are a fantasy, and unrewarded weekend work is routinely expected. Management veers between ineffectual or unreasonable, and is frequently based in a different building / city / country, making it hard to touch base. If you're in one of the Glory Roles - e-Commerce, Marketing, Sales - you'll get perks aplenty and see your career move quickly, but since these roles are often filled on word-of-mouth basis, they're hard to get into. If you're in a support role your reward will be long hours, low pay, and no opportunity for career progression. A final word on those perks. The discounts are good for the outlet shops, but less good on the full-price flagships. The sample sales are infrequent but outstanding value if you're the right size and shape. And what more need be said of a company who canceled all of its Christmas parties to claw back cash after overspending on senior management travel, and because "Christmas isn't a holiday in the USA"?


  11. Helpful (2)

    Finance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Lyndhurst, NJ
    Former Employee - Anonymous Employee in Lyndhurst, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great company, great people, great benefits. A Legacy employee (25+years) and never woke up not wanting to go to work and do my job, enjoyed what I did everyday. Always sought out to fill in or work other areas which provides you with great self-worth.

    Cons

    Too much Management changes over the years, very little opportunity to advance within some areas, favoritism and found some Management uses you for their self-gain. Reorganization and basically thrown out of building at once, very sad to be treated in this manner, without any forewarning. Poor severance package.

    Advice to Management

    Stop making a department totally diversified, select people for their talents. Age discrimination. Seems everyone uses everyone for their own personal gain.



Showing 673 of 705 reviews
Reset Filters
RSS Feed </> Embed

Your response will be removed from the review – this cannot be undone.